Drake's European Auto Service is highly regarded for its excellent service and knowledgeable staff. Customers drive from distant areas like Truckee and the Bay Area to get their cars serviced, valuing both the quality of work and affordable prices. The shop handles a wide range of vehicles, including luxury models like the 2020 X5m and older cars with high mileage, keeping them in top condition. Appointments are scheduled efficiently, with same-day diagnosis and quick repairs that ensure cars drive beautifully again. The staff is known for their professionalism, kindness, and attention to detail, with many customers noting how helpful and courteous the team is, especially in difficult situations. They offer amenities such as an air-conditioned waiting area, restroom, and refreshments, making visits more comfortable. Conor and the team are praised for their responsiveness, ability to remember details, and excellent communication—sometimes via text. Customers appreciate the honesty, effort, and dedication of the mechanics, particularly highlighting the work ethic and integrity of the lead mechanic. Overall, Drake's European Auto Service is seen as a trustworthy and friendly shop that provides quality service, making it a top choice for car owners in the Auburn area.
I have taken my 2020 X5m here since dealer warranty ran out. And they take care of absolutely everything it needs and more.
The office is always easy to work with and they can text!!!! (So cool) Connor always takes care of everything and remembers every detail. Best shop in Auburn.
August 2025
Staff is professional and knowledgable about cars. They love what they do. I have owned my car for 20 years and this is the best condition it has been in since I owned it!
June 2025
It took a second for an appointment to open up, but once I got my car in they diagnosed it same-day and fixed it early (with a totally fair cost) on day 2. Car drives beautifully now.
