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February 2022 by Diane H.
I moved to Reno, Nevada but kept my main account at First Northern Bank of Dixon in Auburn, CA. I miss going in there because they have always treated me like family. I guess I am old fashion but I don't care about large, fancy banks. I want that personal touch like always making me feel like an old friend they had not seen in a while. They remember things about my family and ask about how my daughters are doing. When I have had any questions, I call and actually get a live person that will help me right away. I want the staff at this bank to know they always made a difference in my day by wearing smiles and treating me with caring and kindness.
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November 2019 by Rich P.
I have an appointment to have a repair done. $50 deductible and all I have is a $100 bill. I go to Starbucks next door get a coffee. I ask if they can break a hundred dollar bill, no I'm sorry. There is a bank next door. I walk in and ask if there is anyway they could break a hundred dollar bill ? First question, do you have an account with this bank ? I'm sorry I do not. The teller and the manager are the only two employees that I can see. The teller asks the mgr. No I'm sorry we can't help you. I walk in to my bank, same question, I do not offer any information about whether I have an account or not. The teller says sure we can help you. My response, do you need to know if I have an account here? Oh no that's ok, not necessary. I did reveal my account information and thanked her. I'll not visit First Northern bank again. Nor will I endorse their services. I would say try TCB.com . Tri Counties Bank. Real people providing real service.
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June 2019 by Victoria Loch
Like the Vacaville branch the Auburn location is great Everyone is helpful friendly They actually seem to enjoy working with you Nice small time vibe.
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November 2018 by Jesse Mitchem
Men's bathroom soap dispensers don't work
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November 2018 by Jesse P.
Oh my God the manager over there that just took over the establishment has a huge stick up her a** this lady closes accounts three accounts of mine business personal and savings for no reason whatsoever. Then you call and try to ask questions on why your account was closed or being closed and she says it's not a good fit are you kidding me. Refusing while the account is still open not to cash checks etc. and all this Just because she's not able to get along with all of her customers she doesn't get the right to close accounts or shall I say shouldn't have the right. First Northern bank is about the worst online banking has to be one of the worst banks out there that I stayed with for over four years because it was local screw you first Northern bank I will take my business elsewhere and since you're only in Auburn and Dixon I'm sure you'll be closing soon on top of that it has to be the crummiest location if you have ever tried to wait to get out of that parking lot at the signal light you will know exactly what I mean I hope this manager jumps off the forest hill bridge soon. Then customers we'll go back to being happy and right smh â€
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August 2017 by suzi mcclain
This is the very best bank, with the nicest people ever!!
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August 2016 by Scott Malcolm
That's my bank as they say. Good people and convenient location.
