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November 2023 by Lauren Piner
Cannot recommend this dealership enough!! Bill was such a great help in choosing and educating us on all the cars. I felt so comfortable and I’m really happy we did our business with them. Jim was also very sweet and totally hooked us up with cool Subaru hats. If you want a positive car buying experience go to Gold Rush Subaru!!
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November 2023 by John Gimroth
Just purchased a new 24 Outback Wilderness and couldn't be more happy! This dealership and my sales person Bill McCoy were top notch from start to finish and it was a pleasure not stressful to buy a vehicle!! Thank you for your outstanding service and low pressure.
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November 2023 by Tommy V.
We had a great experience working with Bill McCoy during the purchase of our Subaru Foerster. Bill was extremely knowledgeable about all aspects of the cars that we inquired about. The perfect car for us just happened to be in stock at the time of our visit to Gold Rush Subaru needless to say we bought our Forester that very day. Jessica Jasper prepared the sales contract and was very knowledgeable regarding all of the paperwork and contract related items. We would recommend Gold Rush Subaru and especially Bill McCoy if you're looking for a Subaru. Bill is respectful and accommodating and most important, he is a zero pressure sales specialist. BTW The Forester is a great car to drive it is smooth, has great visibility and features and lastly the 2.5 L engine has ample power. Thanks Bill and Jessica from: J and T Pacifica
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November 2023 by Michael G.
Fantastic way to buy a car! The easiest and most efficient car buying experience I've ever had. I ordered a 2024 forester limited a couple of months ago. My sales guy Alex sent me a message letting me know the new ride was delivered. I filled out the credit app the night before pickup to speed things up. When I arrived Sunday morning, Alex had already sent the car to detail and filled up the gas tank for me. Breezed through finance in 30 minutes (maybe less). After signing was completed, Alex gave us more tips about the cars and showed how to connect and get CarPlay working. Oh, and we got an awesome price on the car to boot! I'll be back!
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October 2023 by Jean-Louis Delville
Stevens approach, dedication and patience made it possible to get a new car. Stevens was actively listening, spent the time needed to explain how the car work, helped in connecting my phone, explain the settings available, and so much more. I've been actively looking for a new car and although I’ve purchased numerous vehicles, I’ve never got that easy feeling, relax atmosphere that I got this time. I was dreading the experience however, I’ve enjoyed doing business with Gold Rush, Auburn, Subaru.
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October 2023 by Larry Au
One word for this experience… Excellence!!!!!Robbie Au was my primary contact. Easy to work with, good product knowledge, never felt like I was being sold to, more like a guided journey to a purchase, that perfectly met my needs with a couple gee whiz wants thrown in.Alex Maney supervised this process and was excellent as well.Alex Sprock handled the paperwork and yes I elected to buy the extended warranty. He didn’t push the warranty, just walked me through the process. It’s not often I leave the dealership feeling completely happy with the deal, the process, the service. Yes, I would strongly recommend this dealership.Oh and yes, I absolutely love my new Chevy Colorado ZR2.
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October 2023 by Chelsea Marie
I highly, HIGHLY recommend this dealership and have nothing but great things to say about the salesman that helped me, Paul. I have never felt so comfortable at a car dealership. I didn’t feel pressured at all, Paul took the time to listen to my wants and needs in a car, and he throughly explained all the safety features (I was just in an accident the day before so I’m still a little shaken up by it.) On top of his professionalism and knowledge, he had such a friendly, warm personality and was so easy to talk to. I am so happy I stumbled upon this dealership and am so thankful Paul helped get me into my Forester. If you need to
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October 2023 by Ashley L.
We are from out of town and blew two tires and busted our rim on some train tracks up north. Our car was towed to this Subaru location for repairs and tire replacement.Shoutout to Colin for walking us through all our options and being very responsive and flexible throughout the whole process. He was able to walk us through all of the damage and exactly what needed to be done, and also set us up with a loaner car in the meantime while the car was in the shop.The staff here is extremely friendly/helpful and work to get you in and out as quickly as possible. Also thank you Laurie for giving our pup some love and a "Chewbaru" toy we will love! :)
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September 2023 by Susan F.
Wow what a fun and pleasant experience we had. Alex our sales guy was so great like you were chatting with a long time friend. Our whole experience was great. They were busy when we walked in without an appointment. A gentleman walked up and asked if we had been helped. We said no. He said all their salesman are with other clients, but they would get one from their other dealership. Alex showed up five minutes later. We were in a car within 10 minutes doing a test drive. There was no hassle with getting to the price that we asked for and there was no going back-and-forth and having another upper management come out to do the typical car salesman thing. The only thing that would've made this over the edge. Perfect was to win the car. The rest of our day was great due to our experience at Gold Rush Subaru. This was an exciting day for us. Thanks for making it special. We love our new first electric vehicle Solterra.
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September 2023 by mommatwo3 s
Gold Rush Subaru is the BEST! This is the first time we have purchased a Subaru and the experience was absolutely hassle-free.Our sales consultant Robbie was friendly, professional and knowledgable! He went out of his way to show our boys all the features of the car. We also wanted to thank Steven as well for helping with the sale. He was great to work with! Each and every member of the staff was welcoming and polite. At the end of the sale, it was a nice touch to receive some Subaru merchandise. Thanks to Paul for making that happen!A few days later we received a hand written thank you letter from Jim, the Customer Experience Manager. This is just another example of the professionalism of Gold Rush Subaru. The entire process from start to finish is what makes this dealership so special!We would highly recommend this dealership! We will definitely be back soon to buy our next vehicle from Gold Rush Subaru. :)
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September 2023 by Carol Frink
Wow! What a great experience purchasing my 2024 Outback at Gold Rush!!! My friend went shopping for a new car with me and we had several unprofessional, pushy salesmen and became frustrated….My husband said that he had a great experience buying parts from Gold Rush and sent us on our way… we were greeted with the kindest smile and caring salesman, Edgar Cardenas! This young man had only been employed a couple of months yet he was so professional and genuine. We couldn’t believe he had only been there for such a short time…Edgar took his time, answered any questions, and was/ is so polite..I expressed to both his managers that I felt he had a natural gift and they ought to consider him as a trainer, if needed!My husband was so excited and felt that the right choice was made and I could not thank Edgar enough for helping me and making this dream come true!
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September 2023 by Julie Ryan
This dealership is amazing. Just bought a 2024 Crosstrek. The comfort level is just like visiting your Grandma‘s house. Bill (The Real McCoy) McCoy is a stellar/amazing representative. Buying a car is something we all dread given the pressure, attitude, and lengthy sales tactics. Not here. I actually had a really good time. Alex on the Finance side does an amazing job of the “wrap up.”Again, no pressure and so kind. This is the best experience I have ever had. The kindness and respect just “oozes” from the staff. I am so thrilled with my purchase and experience …. with my “new friends.”
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September 2023 by katy murray
I had a great first experience purchasing my new Subaru from Gold Rush. The staff were very friendly and not pushy at all. Paul my salesman man made sure my mom and I were comfortable with our purchase. He was very polite, knowledgeable, and was kind enough to put on my license plate frames from my old Subaru. Definitely recommend purchasing a new Subaru from them.
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September 2023 by Heather Beaty
I’ve never been to a car dealership that treated you less like a customer to be hooked and more like a family member. I can’t even describe how welcoming and kind everyone in this location was from the moment I stepped into the building until I left with my new forester! (And I have been to other locations that didn’t even acknowledge when you walked in the door!) Thank you especially to Bill, my sales associate and Jim, the customer experience manager. I couldn’t be happier with the entire experience and with the new car.
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August 2023 by Janet VanKanegan
Bought a used Outback from Bill McCoy in 2020 and had a GREAT experience. Since then I've had all my service done at Gold Rush Subaru and they have always been prompt, friendly and communicate well. Just totaled my Outback and went back to Bill McCoy for a brand new 2024 Outback. The dealership overall is great and if you are looking for a knowledgable salesperson with NO pressure Bill is definitely your guy! Don't hesitate to go to Gold Rush Subaru.
