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July 2023 by Thea A.
Such a nice jewelry store with two wonderful owners. The jeweler has done some incredible work for me. This place has gifts galore, as it's much more than just jewelry. Highly recommend.
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July 2023 by Kelly
Great place, great people, the best jewelry store i have ever been to.
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June 2023 by Scratchit
Great experience! Definitely with be my go too for my jewelry needs!
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April 2023 by Cathryn King
Ben at Golden Swann was so helpful to us with an appraisal of 2 small items – he explained all the tests he was performing and what they meant and was very kind and professional. The store was lovely as well!
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April 2023 by Cathryn K.
Ben at Golden Swann was so helpful to us with an appraisal of 2 small items - he explained all the tests he was performing and what they meant and was very kind and professional. The store was lovely as well!
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September 2022 by Cynthia Gruber
I had a ring made into a pendant and they did a fabulous job, quickly and reasonably priced. Very kind people.
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June 2022 by Jb L.
Was redirected to the Golden Swann by the owner of the Silver Shop and am glad we were. Ben and Margherita are two of the nicest people I've ever met. They've been in business 40 years and it shows. They are not pushy when it comes to the sale and are very knowledgeable and helpful in finding exactly what you are looking for. Highly recommended!
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November 2021 by Penguin Doctor
Me and my fiance came to get her ring resized. Almost immediately the woman who helped us was very rude and aggressive for some reason, and made us feel bad about not getting the correct sized ring because she didn't have the correct tools to work on our particular ring.I don't blame her for not being able to help us, but the rude and aggressive attitude she had really was a downer and ruined what should have been a happy day. Won't be returning anytime soon.Edit: In response to the owner; I really don't think you understood my complaint. I said it was fine that you couldn't do it. We had asked other jewelers as well who couldn't help us before finally finding one who could.However, the clear difference between those other jewelers and Golden Swann, was that they gave us other options we could look into and were very kind and eager to help us. We found an option that worked out perfect for our needs.All we ended up getting from Golden Swann was rude behaviour and accusations that really disheartened us in our search for help. I trust the expert.ios and am not going to tell them what I think can or cannot be done. I would just like to be treated as a valued potential customer and get some form of help as I try and make things perfect for my future wife.Perhaps, now I understand why when we walked in, there were just employees sitting around gossiping and were taken aback when someone else came in. Thank you though ;)
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July 2021 by Cheryl Petzold
I was in and out in five minutes with a fixed ring for $10! Places like this still exist!?! I also got to chat with the woman there who absolutely made my day with the sweetest silliest lecture on ring care:)
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March 2021 by Joseph Lavelle
This shop is old school and great in every way. The staff was extremely helpful and kind. I will only be going here from now on for all my related needs.
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November 2020 by Jerry Lewis
Ben and Marg are the most personable people that I have ever traded with /beautiful atmosphere and a really sweet cat to give some love too /ben is more then fair when dealing gold and silver and Marg is great if you are shopping for that special gift. Also you can sit and enjoy the majesty of the clock tower /Mr ralph swann fame.
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October 2020 by leo t.
Excellent service. Friendly and great prices! Will come back again if I need anything. Parking is easy to find.
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July 2020 by Larry LaVerne
Love just browsing. So much to see. Owner is professional and very kind. Great place to get quality gifts
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July 2020 by Spencer Creed
I had a lovely experience chatting with Margareta, who certainly knows her stuff, and set me up with the perfect anniversary gift. Not to mention she kept me under budget!
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March 2020 by Nell Anitra Scannon
These are the best people with the most incredible and unique jewelry. Get ready for an experience.
