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February 2023 by Janet W. Southall
Tony really helped me sort out a thorny tax problem with compassion and humor. Over the phone, no less. I hope to meet him in person once day to thank him for setting my mind at rest.
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October 2021 by Sidney B.
My Mother is a Client and numerous times she has tried to reach you. Since my Father died, she's had questions about the trust and then again when Prop 19 came up. She never heard back from you. Her confidence in your ability is unstable right now. I suggest an answering service if you don't staff your office or at least a part time legal secretary so you don't lose clients. Please put yourself in her shoes and imagine how it feels. She is not used to this kind of treatment Thank you.
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January 2021 by Carson Zeigler
I used to use TurboTax and now I switched to Tony. He has been very helpful with my tax returns and gets me the best price.
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October 2020 by Mary D.
Tony has handled our family trust, wills and estate documents in a timely and professional manner. Granted, since he is a small business, we had to wait a week to hear back from him, but when we did hear back, he had completed all our document changes as we requested, had the documents notarized and filed them as appropriate. Thank you, Tony! We could not be more pleased with your professional services.
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October 2020 by Devon G.
Tony is amazing and knows his stuff he has helped my family for years I only put my trust in him thank you for all you help and knowledge
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July 2020 by Dan Stratmeyer
I hired Tony to do my taxes for 2018. They were rejected by the IRS. I followed up with him with the first notice and he said it would be filed. Well, I’ve received a second notice that they still hadn’t been received. I spent an hour on hold with the IRS to which they told me what I’ve just written. I’ve tried to contact Tony to get this remedied, but no response to 3 phone calls and 1 email. I paid $300 for this service, and the unfortunate part is that he was referred by a friend. I will be contacting a lawyer. Covid is no excuse to ignore phone calls.
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June 2020 by Julie S.
I have called Tony's office number four or five times in the last several months and neither he, nor anyone from his office, has ever returned my calls. I can't imagine doing business with an attorney this unprofessional; it really speaks IN ADVANCE to the quality of his work. No thanks!
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February 2020 by G Uecke
Tony has been professional and appropriate in my experience.
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November 2019 by Mary S.
Update on my review: 16060 The trustee has a duty to keep the beneficiaries of the trust reasonably informed of the trust and its administration. (Enacted by Stats. 1990, Ch. 79.) Tony Graupensperger did not follow his duties as per above to keep the beneficiaries informed during the time he was trustee. Due to his failure to provide information he did not allow us to find out that he had made horrendous arrangements that cost our family thousands of dollars at our expense. The final review is approved by the courts who are only looking for embezzlement or flagrant mismanagement after it is all done. He handled things as the trustee for the care of my Mother for about 3 years and never gave any accounting information requested several times until he disbursed after the fact. Tony is a reasonably good tax person but as a Trustee he didn't do a complete job and show his accounting during the time he had control of the funds. It's not his money so he didn't care how much he paid to get something done. If he was doing such a great job during his time as trustee it shouldn't have been such a big deal to provide the accounting information I requested before my Mother died. The final disbursement was all equal for all of the beneficiaries but the amounts would have been higher if we could have had knowledge to control the expenses along the way and made better arrangements.
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September 2019 by Chris Puscemi
Avoid this guy like the plague. Unprofessional and extremely unresponsive.
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June 2019 by Ingrid P.
Tony Graupensperger has been our family CPA for a number of years. He has handled our corporate details as well as our personal taxes and records. He is professional, knowledgeable and always available for questions. Occasionally I have had to wait for a return phone call, mostly during tax season. -That's totally understandable. I have and will continue to refer Tony to my clients. Thank you Tony for always being there for our family.
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June 2019 by therese s.
Hi Tony, I am compelled to write a response to Mary Szpara's intentions to hurt your business: as part of the the same inheritance handling, I think you did a great job! It was handled professionally, on time and and fairly. Some members of the Family wanted to get all they could but you put Dan and myself at ease along with other members. We are forever grateful that the Parents hired you to keep things in check. I wish I would have seen the unfair notations sooner. Sincerely, Therese Sungail
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March 2019 by Suzette W.
So again Tony, as I stated I couldn't retain your services because you NEVER returned ANY of my many messages! That would be the start of a client relationship, but couldn't be evacuated due to the lack of response from your office. I even stopped by during business hours and no one was in your office. I get you are a small business but you need to respond to requests for people to come in either you are not taking new clients or you are.. I had left messages regarding you also doing my own Trust, but no one is able to become your client without the courtesy of a response to dozens of phone messages. I don't just put bad reviews up. This was a very trying time for me as well as trying to make sure I could get my trust done but you and your office neglected to return messages plain and simple. Common Courtesy. Maybe you should reflect a bit and see if maybe you missed that opportunity to have me as a client.
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July 2018 by Sierra M.
I am very displeased. Negative stars should be an option for those who cause harm. Tony is very unprofessional. When I went to see him, I felt relieved and assured, but that didn't last long. He rarely responds to phone calls or emails. Of approximately 6 voice messages I left, I received 2 callbacks. Of 5 or 6 emails, one response. NeI paid him $300 (and more for another return) in April of last year to file taxes for my father, who had passed 2 years earlier. To date, I have not received the refund, although I provided the requested documentation to Tony such as the death certificate. Tony has not returned my calls. He was asked to file returns for me for several years. He did not do one of the years I asked him to do. The IRS took a bunch of money out of my account unexpectedly for that year. My mistake: Not getting anything in writing from him. He had been recommended to me by my financial advisor so I had a high level of confidence in him. I do not recommend him.
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March 2018 by Michael McAllister
Mr. Graupesperger has been our family's tax person for many years and has always provided excellent service and advise. We highly recommend him.
