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June 2024 by Jay Thorwaldson
Nice location, but I've been dealing with Keith Gault, a broker who helps find people you need to do specific jobs. We've had GREAT help by nice people highly qualified and efficient on a major rebuilding of a corner of a basement garage and replacement of a bathroom sink that need drain cleaning, a new faucet and recounting in a tile-covered countertop.
Thanks, Richard and Nick and Brandon, Jackson and Taylor -- and of course consultant Keith Gault, who helped find and sign up with those great guys!
Jay Thorwaldson
Auburn Lake Trails
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February 2024 by Joshua Bloat
Marianne is awesome! I needed some paperwork for an event, gave her a call, and it was ready for pick up. She also answered all of my questions. Thank you.
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April 2023 by David Fischer
Great Insurance Agency
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December 2022 by Rachel Hatzell
I didn’t even get the chance to speak with Keith, so this post isn’t so much for him individually; however, the larger woman up front is the rudest, “Karen” I have ever encountered. Please open your eyes and realize you are the face of the company and when you are rude to others, the business you work for suffers.
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October 2022 by Mary Mahaney
Every question was answered or covered before we asked.
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September 2022 by kristina carter
Professional, reliable and quality personal care like you don’t see anymore! Keith managed to get us a competitive rate for homeowners insurance in a high fire zone. An easy, classy experience the entire process.
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September 2022 by RPG LIFE
My agent, Marianne at the Auburn Branch was very very helpful, she explained everything to me and easy to understand manner, she was very pleasant and the whole experience was easily the best I've had dealing with a customer service rep in a long time.
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September 2022 by Rayann Golda
Keith and his team are very knowledgeable and we very happy with their customer service!
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September 2022 by Doug Anderson
Very Professional Service! Highly recommended!!!
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October 2021 by John Brun
I've been with State Farm for 54 years. And Keith Thomas and staff are the best.
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June 2021 by Veronica Robinson
I always get swift and courteous help with any of my quest or concerns. Marianne & Sierra are so helpful and knowledgeable. It’s a pleasure to give them all an excellent rating!!
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March 2021 by Angelina Meyers
Helpful!
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February 2021 by Julie C.
Sierra M. Mahan Was wonderful with helping me with home and auto Insurance at a great price. She has excellent customer service skills. Genuinely caring and patient while being quick to respond, professional and knowledgeable. Thank you Sierra!
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May 2020 by George A.
Wonderful folks. Needed to shop my Homeowners insurance and they got back to me right away with a reply and an offer of a HO Policy. This was better than my existing one of many years and was more reasonable. No upsell, just excellent information and even in this craziness of office closures and mandatory off-site working, Marianne was able to email me all the forms I needed and answered all the questions I had. Highly recommend.
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October 2019 by Lenny
Elizabeth Wyman was so awesome. Very thorough and answered all our questions. Nobody likes buying insurance but she made the whole process great. Keith came in and introduced himself and was also very kind. They all know their stuff.
Great staff and customer service. . Thanks again
