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September 2023 by Denice Nicol
They told me that my Nissan Sentra that I bought from Pacific Auto had been checked out by HTS Automotive when in fact, it had not! ? I don’t like being lied to!!!!!It’s got a CVT transmission issue. They reassured me that this was normal. And would adjust in a few months. Voiding the 30 day warranty.I made it abundantly clear that I wanted to safest car for my daughter and three grandsons, one of which is a baby. If a CVT transmission goes out, the car just stops!!!! What if this caused an accident and killed my family? Or me? Or someone else? They told me it had a warranty, but in fact, added it to the price of the car. When I tried to look at other cars. They kept telling me this was the best one.I won’t be going back there for business.
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August 2023 by Carson Quinzon
DO NOT GO HERE AT ALL COST!! They are scammers and horrible people. Bought a car here with a warranty and kept getting transmission malfunction alerts. I kept taking it back and they kept refusing there was anything wrong with it and they wouldn’t hold true to their warranty. They kept trying to run out the warranty and I got a diagnosis from a shop saying it needed a whole new transmission(4.5k). They even wanted the car back so they could scam another buyer that wanted to pay more!!
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May 2023 by Shane Davis
Had a great experience with Elhum from Pacific Auto. She made the whole experience painless and gave me a great deal. I really love my new truck. Thanks Pacific Auto and thank you Elhum!
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February 2023 by Ryan LaVergne
I purchased a vehicle from out of state, sight-unseen, which I had never done before and was a little apprehensive about. Carina and the Pacific Auto team made the entire process incredibly easy and really put me at ease buying the vehicle from across the country. Great prices, fantastic communication, and very nice vehicles. 10/10 would recommend working with Pacific Auto!
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February 2023 by ME Robb
Went in to look at cars, they had a really good selection, and the car sales rep was amazing. She was very knowledgeable, friendly and professional. I'll definitely come back.
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November 2022 by Ryan Mcintyre
Nice little car lot unfortunately we weren't able to make a deal that was good enough for both us the buyer and dealer but sometimes that happens when u buy cash.. overall the experience and customer service was great..
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October 2022 by Dude Guy
Great selection, easy going sales people. Didn't get anything, but still had a good interaction.
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July 2022 by Steve Mcdonald
Bought a car 40 days ago. Drove it 900 miles and the transmission when out. Had it scanned and it had history codes of the engine light coming on with a Tcm code and shift actuators. I called Pacifc Auto and they said there was nothing they could do for me. So I guess this is how they treat fellow businesses owners here in Auburn. Not a good look..
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July 2022 by Josh S.
This family owned business did a great job selling me a 2018 Nissan Altima. They are not pushy at all they let me drive the vehicle for as long as I wanted twice to check out the car. I highly recommend purchasing a vehicle from them.
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July 2022 by Raybies Flynn
My fiancé and I had the best experience buying a Kia Sorento from here. Carina was so friendly and helpful! We got to take it for a test drive. Everything went so smoothly.
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July 2022 by Sheree Morrison
We were extremely happy with our whole experience here. We were looking specifically for an older Honda CRV within our price range for the newest driver in our family. We needed a reliable vehicle to take her safely to college in another state and back. After searching for a while and discovering sketchy "cash only" or high priced/low quality dealerships, we finally found what we were looking for at Pacific Auto. We took a no-pressure test drive and fell in love with our "new" car. Elhum was so friendly and efficient, it didn't take much time to complete the financing and drive off the lot. The next time we are in the market for another vehicle, we will DEFINITELY head to Pacific Auto.
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January 2022 by Matthew Martin
I just bought a 2004 f150 super crew cab truck from pacific auto. I highly recommend this place if your looking for a car truck out SUV. Ask for Elhum. She made my dream come true. Thanks pacific auto.
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November 2021 by Dane Besneatte
Family run business, very nice people and, most importantly, honest car dealership. I would recommend them for sure
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November 2021 by Amber Darling
Amazing place and people!! bought the car there and there was little issues I brought it back and they fixed it right away!!
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September 2021 by Elizabeth L.
DO NOT PURCHASE FROM THIS DEALERSHIP!!!!!! 74 days after my purchase of a 2018 Chevy Sonic with 63k miles my engine overheat and my car is nothing but a money pit. I purchased the recommended extended warranty and the work is not covered. The dealership said there is nothing they can do. After inspection there was stop leak found on my cooling reservoir. They are CROOKS. Youve been warned