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April 2024 by Lindsey Yurek
Great customer service. Installation was on time and done perfectly. I love my new shed.
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April 2024 by Nicole Maniates
We were so pleased with Arika’s customer service, and are extremely happy with our tuff shed!!
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March 2024 by Mr. H
I had a pretty positive experience customizing and having my Tuff Shed assembled. My sales rep of Salvador immediately came out after customizing a shed online. He took some measurements and was extremely knowledgeable in all aspects of his job.My wife and I locked in our price with a 10% deposit in December. We had a concrete slab poured in January for our new shed. We paid 90% of our bill on 19 January in order to schedule delivery. The remaining 10% is due after installation.My Tuff Shed installers were Vadim and David from Belru Construction. I was called around 7:30 AM on my delivery date and informed they would be at my house a little before 8 AM. Vadim and David assembled my shed in about 4-5 hours. They asked me a few questions along the way about placement of the shed and the height of my shelves. During my final walk around for the shed, I was in awe of their work. The shed was almost like looking at a brand new truck. The installers added a second coat of paint to my shed which matches my house. Thank you Ariza at Sherwin-Williams for paint matching it for me. Vadim, David, and I acted like a bunch of teens in high school. As in we were all pretty hype about the finished product. The shed looks beautiful.The only issue I ran into was the 90% payment we made. For whatever reason, the Tuff Shed automated system charged my card the 90% payment. Their system proceeded to charge my card again around 40% of our payment not once, but twice. I was not a happy camper. After speaking with Arika and Jeff from Tuff Shed, they waived my delivery fee of $99. Then the Tuff Shed payment system charged my credit card again for the second time. This time Arika and Jeff waived our final installment payment. I could only smile from ear to ear because that was a great gesture for something they don't control.I spoke with Vadim prior to posting my review. He asked about my shed and shingles after a storm we encountered with 54+ mph winds. I told him there isn't a drop of rain on the inside of the shed from the rain we have received and the shingles are all intact as well. Talking about great customer service!
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March 2024 by Danielle Bardini
20 ⭐️ Sale! Absolutely an amazing experience at Auburn Tuff Shed. Salvador was the salesman that I dealt with and He was the key to making this transaction perfect. He designed a shed that beautifully complimented my house architecturally and he was always there throughout this transaction. It was the perfect flawless experience and the shed was installed within a few weeks. Every department throughout the experience was amazing! The installation team made sure it was installedperfectly! I am so glad I went with Tuff Shed and not the Big Box store…..the quality is different! Thank You Salvador and Tuff Shed!
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March 2024 by Joyce Syftestad
Salvadore at Tuff Shed in Auburn was so helpful and made the process so easy! He showed us all of our options and there was zero pressure to spend more than we wanted. In fact, he found us a great discount that saved us over $1,000. The icing on the cake is our Tuff Shed is being installed just four days after we placed our order!!!
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February 2024 by Ken Goodnough
The customer experience was great. Sal at the Auburn location answered all my questions and treated me like I was his only customer.Thanks Sal for your help.My shed will be installed tomorrow and I will update on that process.
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January 2024 by Orson Fackrell
Salvador Naranjo helped us pick out our shed. He was very nice and suggested things to help us make decisions. The process went fast and we are enjoying our new shed a week after working with him.
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December 2023 by JeØ
Great customer service! Salvador answered all our questions, came on site to measure our yard's clearance, and gave us an accurate quote. Thank you Tuff Shed Auburn.
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December 2023 by Michael M.
Worked with Arika to design and build two sheds. I was very happy with the process and the final product.
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October 2023 by Bill H.
Had a Tuff Shed installed earlier this Summer. Extremely pleased with the quality of the shed and the professionalism of the staff (sales and construction personnel). Tuff sheds are generally a bit pricier that other sheds, but very well worth it !!
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July 2023 by Marina
We had a great experience at Tuff Shed Auburn. Arika patiently answered all of our questions and presented us different projects so they could better fit our needs and out budget. She's a great professional! I definitely recommend this store if you have any shed needs.
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July 2023 by M S
I worked with Arika and she was amazing. She walked me through the whole process in a way that made sense, she helped me to consider possibilities that I had never thought of. This is why Tuff Shed has done so well, they understand what it takes to make a great extra space. I got the building I wanted and the engineered stamped plans to get through my county's permitting process. I'm really glad Arika took the time to speak with me so I ended up with something I really want.Service: Custom shed design
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June 2023 by Karyn Whittington
Great overall experience with the Auburn Tuff Shed crew! From Arika, who helped with the design details and getting the orders placed, to the installation crew, and follow up with Kathy after installation - everyone was friendly, professional and very helpful. We are a school district who ordered two lean-to type sheds that were placed back to back. There was a quick turn around from ordering to installation. The installation crew left everything spotless. Very happy with our new sheds and the whole process!
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June 2023 by Rebecca M.
Arika at Tuff Shed Auburn was most helpful in designing and coordinating the construction of my Tuff Shed.
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June 2023 by Sean Cook
Had a great experience all the way around, Sales team was helpful and knowledgeable. They were instrumental in helping us get all the custom details that we wanted just right before placing the order. Build crew were on time, clean in their work area, and used great attention to detail when putting our shed together. We added a set of French doors instead of the standard barn style doors, they did a great job flashing and alignment was perfect the first time. We would highly recommend using this team to any of our friends or family! Thanks again for a job well done!!!Service: Cabin design & building