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February 2024 by Jeff Hunter
Great local business. Cheers Jeff
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February 2024 by Benjamin
Worst experience I’ve ever had. The man who was there cussed me out because I asked him if I could run to Home Depot to get an adapter for my truck. Usually U-Haul would have them for sale but this man decided he was going to tell me to F off and that he doesn’t give a f about his business. Hands down never been treated by a business as bad as I did by him. I’d say if you can find the rental anywhere else do so. This man will make sure he screws you as much as possible. I had over 20 minutes until closing and he was complained that he was wanting to close early but I was holding him up even though I made an online reservation ahead of time to give him enough time. If I could give 0 stars I would for the customer service I received at this location.
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February 2024 by Matt Magness
Mo is an outstanding owner operator and a genuinely good person. The equipment is always clean and ready to go.
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December 2023 by Kelli H
Beware! Go elsewhere, rude, rude, rude. This person has no business dealing with the public with his horrendous attitude. We are really shocked U-Haul hires employees with such low character. There are plenty of other places in town to rent from, you’ve been warned.
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October 2023 by Les D.
The Manager at this U-Haul location is amazing. I've rented from there numerous times and he is always outstanding, super likable and professional.
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October 2023 by Mindless Matters
Rude horrible place to rent do not go here. Worst costumer service
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September 2023 by Darren Purvis (DP)
Hours inaccurate. This store is not open on Sunday. Very run down.
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August 2023 by Melissa Seaton
Moe is great and so helpful and kind!
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July 2023 by Megan walker
I always recommend the Locksley location whenever anyone needs a uhaul. Fast, super friendly service and well maintained equipment. Always 5 star service!
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July 2023 by Christine Stephenson
Great service! Friendly, efficient and made the process easy.
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May 2023 by Michael A.
Moe was very friendly and helpful when getting our rental trailer. He gave us great advice on towing, etc. Thanks Moe!
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May 2023 by Daniel Bonar
Absolute scam artist.Added coverage to my motorcycle trailer rental without my consent or knowledge.When my motorcycle and sustained damage during transport due to a slick trailer I naturally filed a claim only to find out the coverage provided, I didn’t request, didn’t actually cover my load. Only their trailer.Furthermore because he did email me an unsigned copy of the agreement which I hadn’t checked for before leaving the facility U-haul is standing behind this dealer of theirs!
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May 2023 by Jacob
Great guy with humor and he has a hard job.
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April 2023 by Daniel B.
Absolute scam artist. Added coverage to my motorcycle trailer rental without my consent or knowledge. When my motorcycle and sustained damage during transport due to a slick trailer I naturally filed a claim only to find out the coverage provided, I didn't request, didn't actually cover my load. Only their trailer. Furthermore because he did email me an unsigned copy of the agreement which I hadn't checked for before leaving the facility U-haul is standing behind this dealer of theirs!
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March 2023 by Destiny C.
This place was awesome! We needed a truck and trailer to tow a car all the way from Santa Cruz and this location came in clutch by having the only available truck and trailer combo! When I say they have a large selection I mean if they don't have at least one of them, it don't exist! My boyfriend dealt with everything being as I'm a passenger princess but I can tell you that truck was SPOTLESS! It was brand spanking new and had some pretty cool features. The one we rented had a bench seat but the passenger and driver seats still reclined separately. The owner helped on how to connect the truck and trailer which was very helpful. The trailer was definitely a trooper, my boyfriend had no experience driving a truck nor a trailer and while he was stressed, he made it look easy. I can only assume the equipment had a big part to play in that. The owner was clear with his closing times and such and made it so my boyfriend knew that he'd have to store it over night which was no biggie at all! Upon returning he ran my boyfriend though the charges and everything was great! He then went ahead and took care of the rest. The owner really make this location great with his spectacular costumer service!
