Astound Broadband Powered by Wave offers award-winning internet service with 24x7 local customer support. The company has a strong community presence, providing services that keep customers connected, informed, and entertained. While some customers have experienced difficulties with customer service over the phone, the in-person support at the Auburn location has received praise for being especially helpful. Installation experiences vary, with some customers noting delays in technician arrivals, but overall, many are satisfied with the internet performance after installation. Many customers appreciate the transition from other providers, highlighting the professionalism of the installation team and the reliable service provided by Astound Broadband.
Addison, from Asound, installed our wifi system quickly and professionally. He was very helpful is teaching me about the system and the accompanying app, and he gave me some best practices when adding devices. Overall, great service, and the wifi coverage is excellent throughout the home. I highly recommend Astound!
August 2026
Adriano was so helpful!! Great experience and my wifi works again. Thank you!!!
August 2026
Adriano was excellent. Timely and professional. Made sure we were all set up. Pleasure to work with!
