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February 2024 by Barbara C.
Huge 99cent store fan but, sadly, this store is a disappointment. If you need a shopping cart, you're out of luck, most of the time there aren't any. I usually go for water and buy several bottles so I need a cart to get them to my car. Most items are not 99cents. When there are deals, they go very quickly. I've never had an issue with customer service, I find people friendly and helpful in this store. Fresh food items, like veggies, fruit, are not always fresh. This place is so close to me but I prefer the store in Covina.
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January 2024 by Miguel Ángel Medina
Great variety of things
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January 2024 by Clare Chase
Very clean and friendly store with great prices.
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January 2024 by Lisa Smith
This location is humongous with lots and lots of parking. It’s kind of dirty and a little outdated but they do have a lot of choices. The staff was nice and the lines went quick five out of 10 would recommend this location.
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November 2023 by tabatha terry
I bought a bunch of stuff and then I asked to use the restroom. The girl looked me up and down a few times thought about it really hard then said mmmm no we don't have a restroom. I'm so mad at myself for not returning all the stuff I bought there.
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November 2023 by W Harper
Not enough cashiers on duty,long lines
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October 2023 by Lita A.
Pros: You can get a lot of excellent deals here such as items for parties and the produce is good but you have to pick thru it to make sure you don't get rotten food. Cons: Most of the employees don't speak English so if you don't speak Spanish you are SOL. Luckily I speak Spanish. They always over charge you. The price listed is not what is rung up. Every week they always charge me the wrong amount. They always have to go get a price check. I had one cashier tell me that he was not going to charge me the displayed price because he said customers go into the back room and change the price cards that are displayed. If that is true, (which I highly doubt), then this store has a security issue and that should be resolved. The staff is not helpful and there is a high turnover rate at this store. I had a cashier refuse to bag my groceries and just walk away without providing an explanation as to why she refused to bag my groceries. I found a manager, who apologized on behalf of the extremely rude cashier. The manager advised me that they can't bag the groceries if I have my own bags. This was post-COVID. It was September 2023. WTF! I was a customer for years at this store because it was convenient and the prices are reasonable but I'm tried of dealing with the incompetent and unprofessional employees that work there.
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August 2023 by Mercedes V.
This place is depressing. The cashiers always seem to have attitude. It's so unorganized and at the cash register they try to sell you food that's already spoiled they should really clear all that to make it look less cluttered. I went in bought a dog toy and couldn't wait to be rung out and never go back.
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July 2023 by Linda Madrid
Went to get one thing and end up with a beautiful garden. The worker Soniaaaaaaaa was so helpful. She has a green thumb and showed me what I needed to start my new garden at my new house. Thank you Soniaaaaaaaa my garden looks so good. Not done yet.
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July 2023 by Stuart Millstein
Great prices but told by Cashier no plastic bags, must buy or bring my own and I must bag myself. I will start looking for another business.
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July 2023 by JAKESTEED
Very rude customer service . The girl asked if i wanted a bag i said yes then did not give me a bag and continued to have an attitude with me and ignore me I'll never go back to that store again . Very rude i even said thank you twice and just gave me a dirty look she's the short heavy set girl at the cashier
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July 2023 by Valerie Chang
Great service and really delicious food! I suggest you eat here when before your flight.
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May 2023 by Kelly M.
I don't have a lot of money, so I went here to get shampoo. None of the shampoo they had was 99 cents. They were $2.99 & $4.99. I walked around the store looking at other items I might like & very few items actually costs 99 cents. Almost every item I saw was $4.99, $9.99, $29.99, etc. It was ridiculous. No reason to go to this store anymore when any other store will have the items for cheaper most of the time. When everything used to be 99 cents, it was cheaper here. But, now it's better to go to Dollar Tree because everything is actually a dollar. Even the Thrift Store and Walmart are cheaper than here now. I feel like it's false advertising. Not many things are 99 cents at the 99 Cent Store. It was disappointing.
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March 2023 by Livia GonzalezSolorzano
This particular store on Citrus Ave has been performing their service very poorly!!! Almost everyday at anytime of the day they only seem to have one cashier available, creating a waiting line of ten or more customers. This store is desperately in need of new management!!!
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March 2023 by Ann G
Says 7 am and so does the door but I've been here since 650 and now it's 730 there's 2 people inside said they'll open at 8. If you're changing hours please update everywhere so the 5 of us sitting here can go to a different store that's on time.
