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October 2022 by Emily K.
Vital Link was such a godsend when I was looking for help with my grandmother. They are personable, responsive, and go the extra mile in customer service. Thanks Asher and team!!
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September 2021 by Hubert Y.
I am honored to write a review for Vital Link. From beginning to end Raven walked me through the process of selecting the right device and also making sure that the timing for setup was accommodating. On the day of, the installer was running behind. He actually called to let us know he was running behind. Usually service providers would care less if they were running late. However he called! Super awesome! The installation process was smooth and groovy. All details were explained and access tested. TY Vital Link!
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May 2021 by Karen C.
Love the staff at Medical Alert. Our charger port was lost and was going to take 3 day to ship. After I explained the urgency of our situation and the absolute need to have it. Asher was so kind to home deliver the charger port in a very short time. Thank you so much for your amazing service :)
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December 2020 by Linda E.
Love this company. The people are so friendly and helpful. The person who came and set up the system explained everything to me and made sure it reached all the places on my property. He did a test to make sure all worked before he left and the price per month is so reasonable and it made me feel so safe having this now. I got the bracelet version and it can even be worn in the shower.
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October 2020 by Susan S.
I used Vital Link's services for my elderly mother when I moved her to CA a few years back. When she had to push the button the response was immediate. It might have saved her life. I also used the service, this time for me, after a head injury earlier this year. There wasn't always someone around me and I needed the security that I wasn't completely alone. It enabled me to do things I would have had to wait and do later - like shower! Yes you can wear the alert button when you shower. It also allowed me to sleep peacefully. I was very thankful to Vital Link and their great -and local - company and staff.