The AT&T Store in Azusa provides a variety of phones, tablets, smartwatches, and connected devices from popular brands. Customers appreciate the attentive and knowledgeable staff, with employees like Derik, Adam, and Ernie receiving praise for their friendly and patient service. Ernie Vega, the store manager, is noted for his passion and exceptional customer service, making customers feel welcomed and valued. The store offers flexible wireless plans, including no-contract prepaid options and popular unlimited data plans, all compatible with nationwide AT&T 5G service at no extra cost. Customers also value the quick and informative assistance they receive, especially when upgrading devices like the iPhone 17 or iPhone 14 Pro Max. While many are satisfied with the service, some express concerns about policies such as upgrade service fees, suggesting loyalty benefits like fee waivers could improve customer experience. Overall, the store provides efficient service with a friendly atmosphere, making it a convenient place for both new and loyal customers to find the devices and plans suited to their needs.
Staff went above and beyond the manager Edwin stayed till the business was done and Derick was on it thank you to both for the help
June 2026
Derik was very informative and personable. The store is lucky to have him there!
April 2026
If you are with or without ATT and anywhere near this location I highly suggest going into this store for all of your need. Amazing team. Amazing customer service.
