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January 2024 by John D.
they give off anti-black vibes and are unwelcomg approach by the same young cashier. It is my second time attending here. They need better customer service.
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December 2023 by Cynthia C.
I was greeted and attended by Marla on 12/15 and I'm so glad people like her exist! She is what customer service used to be pre-pandemic and I'm so glad she has not lost it. I loved that she engaged with me over my breakfast items, asked how I was doing and if I found everything okay. The younger employees could learn a lot from her. Thank you Marla, you made a simple trip very pleasant. Last night 12/27 I was treated by Alan B, as he bagged customers groceries. Great approach! During my visit I asked if there was more tomatillos as it was completely out, he went looking for the attendant in that area, confirmed that he was on his lunch and then proceeded to say "let me go check the back" mind you there were 2 registers open and they were getting backed up. Alan B. back and said they were all out. Sure I left without the tomatillos but it's the fact that he did all he could to help me and then communicated that the shipment would arrive next day. Just like Marla, the younger employees can learn a lot From Alan. This is my home store and it's disappointing that in every visit the customer service is poor! But you both demonstrated awesome service, thank you
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June 2023 by Kevin B.
Been coming to this Stater Brothers for many years when i lived in Glendora back in the days. They have some of the best produce and cuts of meat here. Nice location near the college and the parking can be hectic here. Shopping is never a problem here. Customer Service is good too. Always a pleasure to visit here.
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March 2023 by Stephanie C.
This particular location is a great Stater Bros. You can always count on this store being clean and stocked. The produce is always fresh, of high quality, and beautifully displayed. I always find what I need and am thankful to be helped with with superior support from all the employees whenever I have a question. The manager does a great job of keeping this store in great shape. I can always count on Anissa for high-quality customer service, she is sharp, attentive, and makes you feel valued.
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March 2023 by Wendy Z.
This Stater Bros is great! They always have everything I need! Frances and Oscar are always so nice!
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March 2023 by Pablo E.
Terrible customer service from one specific employee, contacting management about this problems and how unprofessional he makes the entire staff here at stater bros. Never coming back and never want to I can go anywhere else and get superior customer service where respect is a priority. Negligent staff who's egos come before ethical and humane values.
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February 2023 by Priscilla M.
This Stater Bros has come along way. It's so clean and produce is always stocked up. The store manager Eddie V is so helpful and attentive. He listens to his customers request and gets the job done. It's now a pleasant place to shop. I have made this Stater Bros my store again. You are doing a great job Eddie V!!
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October 2022 by Shirley S.
I usually don't review supermarkets. But this one is exceptional!!! I called them because my local Stater Bros. was sold out of a digital special I was interested in. When I phoned, Eddie V. (the Manager) answered the phone. Not only was their shelf completely stocked with my desired item, but Eddie was exceptionally warm, kind, personable and extremely professional at the same time. I drove out the next morning, was greeted with a warm smile by Frances and grabbed my items. Frances was very sweet at checkout. I also got to meet Eddie in person. MAN!! This is what a shopping experience should feel like. Thank you Stater Bros. Azusa for outstanding customer service.
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October 2022 by Jeff H.
Store 53 does have front end issues however the transfers to 78 have made the store equal to it have brought down the company
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August 2022 by Eric A.
My girlfriend and I are doing a seafood boil tomorrow and had questions about it. We ran into sterling working in veggie section. He could not of been more helpful in assisting us in selections for our party. Thanks for the help, good people are hard to find these days!
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July 2022 by Jo Ann K.
I like the store just fine. But, these employees need to learn how to talk to people(customers) smile, duh, greet, duh, don't sweep at our feet(duh)The male managers I have interacted with are very cool,and friendly. Hey women, get your act together!! Customers= keeping your job! And families with screaming children, this is not a park!
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April 2022 by Amber D.
Well, the grocery store is ok. The thing is...there are better ones within the area. This Stater Bros is pretty small. I'm not sure what the appeal of this location. Other than that...the location seems clean. The express line was fast. The bathrooms were meh. I prefer super grocery stores.
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October 2021 by Michael K.
Same ol Stater Brothers. Ive been coming here for years when i lived in Glendora. They always have the best quality meats and produce as usual. Parking sux at this location. But still a good store. Customer Service Ok. Always willing to visit when im in the neighborhood.
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September 2021 by Jackie Lantern X.
such a cute store! 10/10 would come back again. and one of the managers jaime is the absolute sweetest!!!! :]
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September 2020 by Sophie G.
Bring ROBERT the manager back !!! We ALL want Robert back ! He was the best store manager and raised the morale of the employees. Covid is stressful enough then to have our beloved store manager ripped away ! Best store! Jesse meat manager , friendly, enthusiastic, willing to order meat at the drop of a dime, class act, professional . Oscar produce manager awesome, has done a great job in the organic section! Alex is super nice and busts his chops to stock and is always friendly! Amber is awesome and the store is great! God bless each team member they have worked so hard during this covid nightmare!
