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March 2024 by Berserk
They closed 17 minutes early, we weren’t able to pick up our order. We decided to do a charge dispute through our bank. Don’t do any type of mobile ordering
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February 2024 by Erick Cruz
Not open on a Tuesday at 5:00pm
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January 2024 by Fanny L.
The moment I walked into the location the associate working body language looked like I was a bother to be there at the at time . No other customers present. She did not smile no customer service at all.
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January 2024 by Tom Devore
Went to get 3 smoothies at about 3:00 and saw 2 other groups walk in before us. There was only one employee there. One group ordered ahead and promptly received their order. She took our orders and we got our order sooner than we expected. The employee finished the orders quickly and efficiently and was very pleasant thru the time we were there.
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December 2023 by Lali M.
This is honestly THE WORST location ever to go to. They never are stocked up on anything to make any of the drinks you want, their staff is limited so they're rarely open when they say they are online and seem to hire college people from across the street that would rather do anything but their job. I've gone multiple times trying to give them a chance cause I live right here but each time I run into a different or same problem that I now drive the extra mile just to get my moneys worth. I pay for a $9 shake for it to be watery and tasteless or so chunky I can't get it through the straw. Not to mention the terrible service where they're extremely rude because I can tell they're just doing it for the money. But I've spent my last dollar here. Drive anywhere else literally. This location is ass
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December 2023 by Kimberly W
Execution on smoothie was poor, needs thicker consistency and taste is weak. The only young man who was there seemed like he needed more practice and guidance on providing quality customer service.
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December 2023 by Becky S
I walked in on a Saturday afternoon, there was a really long line and only one worker working. I had to leave and was very disappointed I couldn’t get my favorite drink. Also the worker didn’t even acknowledge the people in line. Saturdays I would think there would be more than one worker.
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November 2023 by Lindsay F.
Just came here today and waited 20 minutes for two freaking smoothies, my order wasn't even take until I was here for 10 mins. Terrible management/owners. The poor employee was completely by herself while she had several customers and orders to make. Either they're too cheap to pay employees or They want the employees to suffer. This location is right by a bunch of busy colleges and students that I'm sure need a job.
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November 2023 by C. Catano
Nov. 2 at 5:39 pm, Never got to order because the caucasian employee was very rude. Decided to go to Roebucks instead. At least there I never felt discrimination.
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November 2023 by Joanna M
The strawberries didn't taste good.
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October 2023 by Greg P.
Came here a day ago around 11:45-11:50 or so and the girl the that was working put a sign up saying she on break which is understandable. So i waited till she was done. An hour or so later she still wasnt back from break and other people were also waiting and trying to go in but the doors were locked and we can see that the girl was peaking trying to hide in the back. Wouldve been better if they had 2 people working
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October 2023 by Emina R.
always closes before closing time. not professional. everytime I go they are on break. Also showed up 15 mins before closing one time hoping to make it for a smoothie and they looked at me with a disrespectful look. bad jamba don't come here
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September 2023 by 1 2
A horrific and unpleasant experience dealing with an employee named Mikayla (spelling unsure). I made a pickup order prior to 6 PM scheduled for 9:10 PM. When I arrived, the lights were already off, and Mikayla told me she was the only one working and needed to leave by 9:50 PM. This is the SAME excuse she gave another customer in another Yelp review. I explained that I had placed the order hours ago and it was just for pickup. She insisted I cancel the order on the app, though there was no such option. Her response was quite rude, and she begrudgingly agreed to make it after I kept insisting for her to complete an order I had already paid for.Mikayla then fumbled through multiple receipts (how many orders did you get and not complete?), asking me which one was mine. I pointed out that it wasn't a complex order - just a food item needing heating. She abruptly told me to leave, mumbled some profanities, called her "manager" Justin and twisted the story, falsely claiming I had caused trouble. Mikayla said Justin instructed me to leave. This "manager" didn't even listen to what the situation was from the customer's perspective.It's clear Mikayla continuously takes advantage of being the one who closes shop and closes up early, every single day. Corporate could easily identify this abusive behavior as they won't have any orders after 9 PM. The store should close at 9:45 PM, but Mikayla insists on leaving early, stealing money from the company as well as customers who placed pick up orders past 9 PM.In the time Mikayla spent arguing, she could have easily heated up the food item. Unfortunately, I ended up paying for something I never received. I strongly advise against visiting this location due to this unfortunate experience. I will be escalating this up the chain.
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September 2023 by Evan V.
I've always had a pleasant experience here. Even when they didn't have an item in stock they were up front about it before I ordered so I could make adjustments as needed.
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September 2023 by Cassandra L.
Decided to grab a smoothie with my friend as soon as I came in I saw this girl she looked like she was having a bad day and it was my time to order and I asked my friend what she wanted she interrupted us by saying "ANYTHING ELSE ?!" I told her to give me a second so my friend could order but my friend didn't want anything at this point cuz it's obvious that this employee didn't want to be there . Also over heard another costumer order a drink with strawberries and said Rudely again " WE DONT HAVE STRAWBERRIES !" Jamba I don't know where you got this girl but it's obvious she doesn't want to be there and this isn't the first time it's happens I've seen many reviews about this same girl named Mikayla