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October 2023 by aubrey
My partner and I rented a storage unit here for the last couple months while moving. Not only a reasonable price for the monthly rent, but also a great amount of space available, and a secure & easily accessible location. Jessica and Diamond were so friendly and approachable, helping us figure out how to vacate our unit quickly. We were so happy with our experience and want to thank Jessica and Diamond for all their help!!
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September 2023 by Angelica C.
This review is not so much about Orice Storage as it about two of their Azusa office managers, Jessica and Chris, so the star rating is for them.I had decided to relocate to another storage facility, and was making arrangements with movers. I needed to send a photo of the unit and contents the next day, Tuesday. Because Price Storage had scheduled to paint their facility's storage doors beginning the same day, I was told that I could not access my unit Saturday, four days later. I had not received any previous notice or e-mail of this, and I was upset because I had one week to vacate my unit, and could not finish moving arrangements without the mover seeing how much needed moving.I went to Price to see if anything could be worked out. Jessica was there. I told her of the problem. In the end, she could do nothing. But I was upset because I could not complete my plans, could not secure the movers, or know the cost. I was also leaving Price because they were increasing rentals every 6 months. I vented, telling Jessica that I knew that she was not the cause. She listened, and remained calm. She understood what was needed, and tried to at least assuage me. She was lovely. Jessica communicates well, and really listens (unusual in a lot of workers). She is an asset to the company.On Saturday, I met Chris, an amiable and knowledgeable manager. He understood what had transpired and my desire to leave a recommendation for Jessica.
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September 2023 by Nesa C.
Wonderful service. Staff was very knowledgeable. Assisted in obtaining additional unit. Highly recommend this location. Jessica and Diamond were the best helped make the stress of a move a positive experience.
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September 2023 by Rangashree Dances of India
Right before pandemic I got the place to store all my dance things.Monica and Eric were an amazing people who always help me with moving, and answering all my questions to guiding me for my move. If needed always will be back to them.
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September 2023 by hapa
Monica and Erica were amazing. Great storage facility, and super helpful with great customer service.
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September 2023 by Evelyn Alcaraz
When me and my wife went into the office cause we had questions about our storage unit.We were helped my Monica and Eric. They were very polite, understanding and super helpful.& Customer service was outstanding
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September 2023 by arianna amezcua
Jessica was super supportive and attentive! Awesome worker! Thank you for all your help!
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September 2023 by Araseli Del Real
Jessica and Monica are the Best so Helpful ! They literally helped me so much every time .
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August 2023 by Angela Quijada
Monica was great at Price Self Storage she was knowledgeable about everything. She made my moving worries go away. Monica was very professional, friendly, and ready to help with a big smile. Great Customer Service. Thank you Monica
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August 2023 by Erick williams
After a agreement was reached sept 22-22. It was smooth sailing, until i got a new unit but at least They are up front with everything this time. Newcomers will get price gouged 3 times at 10% for the 1st year. Lest see how true this will beIndustry standard is once a year at 10%3 stars, besides this ongoing issue great place. And SOME of the people is Polite and respectfulWill update
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June 2023 by Gary Rodriguez
Clean units safe property, I’ve had many units for many years over here , customer service it’s outstanding, property manager Jessica is by far best manager they ever had , Monica at front desk very professional and knowledgeable, checked me in quickly. 5 STARS ALL AROUND !!!!
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June 2023 by fernando magana
Monica and Jessica were fantastic. Excellent service close to closing. Still finished the paperwork. Everything on time. Excellent customer service
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May 2023 by L V
Jessica rented a storage locker for us over the phone. She gave us a great deal and guided us through the rental process. The manager Kris was really nice. He helped us when we started moving in. Great service!
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May 2023 by Lala
Very clean. Jessica and Chris were helpful and professional. They gave me great service!
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May 2023 by Sheila D
Tried to charge me after we moved out. Asked for the property manager Chris. He said he'd call me back & didn't. I called the business back & one of their agents tried to shame me for using their 1st month promotion & then leaving. How awful. Horrible customer service. If you want to keep customers provide good service. And don't market promotions & then have your employees try to shame customers for using them!!
