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December 2023 by B Wade
Overall I am pleased. They did a good job. Valentino & Kenneth showed up on time and were very respectful of our home. I am disappointed that there were a couple of spots they could not get clean. Once the carpet completely dried those spots became more apparent which took away from the entire carpet area looking clean. Other than that, the house smelled so nice and fresh afterwards. They even opened the windows and tied back the drapes before leaving so fresh air could come in to help the finishing process. This was my 1st time using Stanley Steemer and I'd use them again.
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December 2023 by Angela Dailey
Absolute professional! Thank you so much! My furniture looks brand new! I'd like to thank everyone from the customer reps to the technicians. This is the second time I've used them and they never disappoint. The team members of Stanley Steemer are nothing short of Awesome. I am a forever satisfied customer!
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November 2023 by Joyce Keeler
FANTASTIC. Martin and Eric very professional and thorough. They sent texts advising me ETA. They made my VERY ANCIENT carpet look almost new. Thank you ?
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November 2023 by Leah Dilbeck
Absolutely exceeded my expectations! The service technicians, Mateo and Patricio, were professional, helpful, & friendly. They really went above & beyond. They cleaned a sealed the concrete floors of a loft in Long Beach - making them look new. They were very detailed, making sure to get edges & corners so everything sparkled. I had taken the time to get multiple quotes for my clients. Stanley Steamer was the most affordable & delivered very high quality service. I will be sure to use them for all my listings. Thanks guys!
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November 2023 by Joann Martinez
I needed the wax build up on my wood floors stripped off. Technicians Martin and Patricio did an AMAZING JOB!!! They were very knowledgeable and very professional!! Their experience between the both of them was very noticeable! It was very obvious that CUSTOMER SERVICE was their priority! They worked very hard and they wanted to make sure the end result was going to be perfect! My wood floors came out beautiful!! I would definitely use Stanley Steemer again but I would only request Martin and Patricio!! Stanley Steemer Martin and Patricio are a HUGE ASSET to your company! I also want to thank Jose Medina and Beverly for also giving me GREAT customer service! Thank you again to all of you!???
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November 2023 by Shannon Benjamin
I’ve only used them twice and both times supersede my expectations I have very light color carpet that had been stained and soiled Overtime and they accomplished damn near every stain. Anything can look clean when it’s wet the magic is in the drying. I am still happy and amazed. Ask for Jarred . He’s very professional.And hard workingServices: Carpet steam cleaning
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October 2023 by Team Bonilla
Was pleasantly surprised with the results and my floors and carpets were far overdue for a cleaning. Everything turned out amazing! My hardwood floors look like they were just installed. Had no idea how dirty they were. And service providers were gracious and respectful. Highly recommend! I only captured one image, but worth a share.Services: Carpet steam cleaning
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October 2023 by Richard P.
Very difficult to schedule. They want to give you A Very big window of time.In my case they wanted to give me a four hour window unacceptable
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October 2023 by Tom P.
STANLEY STEEMER &. Luke Yadao was most professional. He cleaned our carpet the Best They have ever been done!!! He was most polite and did everything perfectly !! I would not hesitate to recommend Luke and Stanley Steemer to all of my neighbors !
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September 2023 by Jose M.
Iview, Stanley Steemer only once I told the two individuals who came to my apartment to clean my carpet that I had concerns. They assured me that my needs would be addressed. After a few days after the carpets had dried, the same shadows on my carpet appeared. When I called state. When I called Stanley Steemer, about the guarantee they offered without even asking who I was. He told me the manager whatever that, according to his employees, my carpet was extremely dirty. How could he know he didn't even know my name I would not recommend Stanley Steemer save your money, clean it yourself.
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September 2023 by Shonte Brown
I have used this company going on six years. Once in awhile there has been miscommunication between the cleaning tech and purchased contracts. Ive only had one time, that a cleaning tech couldn't get a stain out. And I accepted that, only to find that another scheduled cleaning tech 4 months later on a scheduled cleaning day, was able to remove that carpet stain. But the recent cleaning was great, some miscommunication in the beginning from a previous tech that sold me a GSR, but after calling in, a representative honored what the tech told me, he had sold me. The recent tech gave paperwork showing the honored GSR which should have been given to me in the first place. I would recommend their business, but I would also keep every receipt and not leave it to word of mouth from a tech that says they will email copy of contract. Because it can have something else written on it. And if they claim not to have the correct paperwork to write up contracts, make sure they write what they sold to you on a piece of paper with their signature. Not all techs are the same. Professional in demeanor and respectful to my house always. Just need to work on communicating and proper paperwork for customers. And a huge thank you to Beverly for helping in today's situation and honoring sold contract.
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September 2023 by Sheri Cohen
I infrequently leave comments, but I couldn’t pass this time because the quality of work the professionalism, the end result the courtesy and respect accorded inside my home we’re all five star!!
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September 2023 by Pamela Jones
I have been using this Company since 1992 and would and have highly recommended ti several family and friends.Service: Carpet steam cleaning
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September 2023 by Karen
My carpet is over 15 years old so of course it’s not going to look brand new but it looks really good. They also cleaned my couch/ loveseat also good.Chris and Juan were great and professionalI will use them againServices: Carpet steam cleaning
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September 2023 by Nimisha G.
I was told that the manager from my local Stanley Steemer would be contacting me within two business days. Well, it's been 5 business days and no one has reached out. I even sent them an email with no response from the company. I would not hire this company at all. They are way overpriced and their work is terrible. Never again!