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September 2023 by Ferez Khavarian
Very nice and helpful technician.Helped fix gear system and breaks for $50 vs buying brand new bike over $300
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March 2023 by Marc C.
I lost the bolt that holds the shift cable to my derailleur. I went to a couple bike shops but they didn't have the correct bolt and could only offer me a whole new derailleur as replacement. I knew the bolt was something I wouldn't find at a hardware store so I gave Stans Bike Shop a try since I was in Azusa for other business. The gentleman working in the front of the store found a replacement immediately. It was only a few bucks. I was going to pay with my ATM or credit card because I didn't have any cash on me at that time. The guy told me the fees alone to use their machine were going to raise the price of the bolt to around ten dollars. I told him I'd check my cup holder in the truck for spare change but I only had around $2 dollars in there. He told me that was ok and added the difference from his own pocket! I was ready to come back another day or try somewhere else. That was a very nice thing to do. They now have a customer for life just because that simple gesture in great customer service. Thanks again to the guy who helped me today.
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November 2022 by Janine C.
My husband and cousin both bought bikes here and use their service department. Our family loves the personalized service. When I'm ready for a bike I will be stopping by here!
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August 2022 by Storm T.
I wish I could give it a less than one star to begin with, a not so well service & good price for what it is. You are just better going off to the bike shop in San Dimas, instead this place. The only other thing this place got going is it is by the train station for a chance to fix or repair the homeless people bikes that they steal from nearby towns.
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April 2022 by Gina K.
Really rude guys giving poor customer service. Recommend you go elsewhere and do not patronize this establishment.
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October 2021 by Chai M.
Super rude* more like stans trash shop. Just went In 20 mins before closing to see if they had a 30.9 size seat post ,roped off front entrance and old man couldn't even get up off his chair to greet me and rather yell across the store. Asking rudely" can I help you." Asked for a 30.9 seat post just a basic one to put in my bike to sell it off. Then rudely replies speak up " oh well sorry all the posts we have are not basic and come in 50 different sizes. I just said I'm looking for a 30.9 post and to see what he has. I get cut off by him so he can chat it up with another customer or buddy that walked in crossing the entrance border. He doesn't do anything about it or searches for it. But I noticed an employee listening in on conversation. So I see him searching for one. Tell the owner or guy behind the register that we don't have one. I wait another 2-3 minutes before the guy decided to relay the message to me. I get no bye , no sorry, no help. So they get no business from me next time
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September 2021 by Nicole O.
they didn't have the size tire that my friend needed but when i made a call to them, they said that they did. also just to fix a tire is $50-100 which is so expensive!! that's 12-25% of what my friend paid for the electric scooter. it just wasn't able to pump air into the tire because the screw was crooked.
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September 2021 by Michael McCay
According to Google, which the owner apparently monitors, it should be open right now. It's closed, with no hours posted.
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July 2021 by Jay H
This is a place for great customer and knowledge in the cycling community! Carlos and Emma are just absolutely wonderful people come check them out and say hello.
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June 2021 by Oscar A.
Carlos was so helpful and a very knowledgeable vendor. If you have bicycle needs, he's your guy.
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April 2021 by New Notification
The guy has the open sign on his window , lights are on, the internet says he's open and when I called he said he was open. Didn't know I was outside the store and there was nobody there. Stan is flaky and even if you call ahead you may not have anyone to help you when you arrive. Not really worth the trip considering there's other local bike shops to support.
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March 2021 by Tiffany Peterson
Yesterday was my first time there, THIS PLACE IS AWESOME, these guys are truly some of the friendliest, helpful guys, you will ever meet. I really look forward to doing more business with them.
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March 2021 by Josh M.
Prices are good and competitive. Nice Guy and wants to help. Bought a light and a water bottle holder.
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March 2021 by Rolando Mota
NOT A FAMILY STORE..fat man kicked me out cause I couldn't control my kid. Hes very rude and obviously living a sad life. I'll order through Amazon. He was pricing things randomly and changed the price on an item right before he was going to ring me up. Very unprofessional. Dont want you to step beyond and imaginary line in a super cramped up store.
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March 2021 by Rolando M.
This is NOT A FAMILY STORE.if you cant control your kid dont go to stans bike shop. He kicked me out cause my son was passing this imaginary line he has right by his sloppy desk that you can't see. He said " if you can't control your kid you need to leave we dont need to do this deal." Very rude and unprofessional. I told him to eff off. And he said now your cussing in front of your kid. Hes one of those old guys who hates life and obviously his career choice. If hoy respect your family and your hard earned money dont go here for anything...
