Tool Shack is a highly recommended business for tool enthusiasts and tradespeople. It offers an extensive selection of hand tools, including brands like Knipex and Japanese brands that are hard to find elsewhere. The shop is known for its friendly and professional staff who provide excellent customer service. Customers appreciate the tool repair services and the willingness of the owners to work with out-of-town clients, even delivering tools when needed. The store is especially popular among ironworkers and union members, as it carries specialized tools required for their work. Many customers describe Tool Shack as a "home away from home" and a one-stop shop for all tool needs, with a wide range of name-brand and specialty tools that are often unavailable at larger retail stores. The staff is welcoming, knowledgeable, and committed to helping customers find the right tools.
