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September 2023 by Marciano Cuellar
I’ve been here for so many years doing my taxes and they have always received me and my family with a big welcoming and a big smile. Also they have been very supportive and helpful with my questions. God bless you guys always.
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July 2023 by Zee Train
Been coming here for years, the family is great and very kind. Gina is awesome, kind and professional..
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May 2023 by Esmi R.
Rosa was fabulous. She's immediately helped with a time dilemma I had and was so quick and nice !!!
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May 2023 by Jazmin E.
My family and I have gone to get our taxes here on and off for years. SCHEDULE AN APPOINTMENT. Don't think that because you've been coming here for decades since way before they moved to this current building that it gives you privilege to be rude if they can't attend to you right away, or that you can walk in and not expect a wait. They're busy! Expect a wait. I went this year due to the fact that I moved back from Utah, went back to school, and have a unique tax situation and wanted to make sure I filed correctly. I wasn't prepared, and I didn't take all of my documents. Bertha was patient with me, she explained my options, and she even called the IRS while I was there and helped me get more information regarding my W2's. I so appreciate this family and their dedication to help others. One year her son even did my taxes for me. They're all great staff there and qualified to assist with your needs.
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April 2023 by Augusto Alvarez
Disappointed,!!!!I did my taxes there for two years, I felt I could count on them. I had a quick question, I emailed, I called them and no answer. Very disappointed to know they do my financial statements
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March 2023 by Arriaga Dario
great place to do you taxes fast and professional...
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October 2022 by Elif Lugo
Excellent; very professional, the best experience in the services they offer
Thank you so much
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March 2022 by Jude A.
Dona Bertha is the best tax lady ever! So patient, helping and sweet! whole family has been going with her for years.
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February 2022 by Martha Alfaro
I have been going to Dominguez Tax Services for over 30 years. Bertha along with all her staff are very knowledgeable, professional and have excellent customer service.
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February 2022 by Carol S.
Bertha was the most educated and helpful tax agent I have worked with! She got me more than TurboTax was going to refund me last year. When I was born, the hospital put my SS DOB different from my birth certificate and she STILL got the e-certification to work. So many years of it being rejected and she got it to work with no issues.
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September 2021 by Sara R.
My husband and I have been coming to Bertha for about three tax years now and there have been some hiccups in the past but never to the point where we want to warn other people about the horrible work done here. One year we were audited and had to pay the IRS over 1k and when we tried to contact Bertha to see what happened she avoided our calls for about a month. This tax year we went back and we're supposed to receive a tax return in March but have not received it to this day (6 months later) we have been trying to speak with her for 6 months. The receptionist takes our messages and tells us Bertha will call us back but have not heard any resolutions. We are to the point where we are about to open a fraud case with the IRS because we are completely in the dark. I just called the office again to make an appointment with Bertha and the receptionist kept cutting me off and refusing to make my appointment. We don't know what else to do to have this office cooperate with us. PLEASE STAY AWAY!!!
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June 2021 by Marco Contreras
Go there every year. They have been great for me
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June 2021 by MarionSantiago Griffen
My friend recommended them and I was very happy God bless them
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June 2021 by E. G.
I had an appointment with Bertha at 3:00pm and decided to show up early (2:30) just in case I needed to get paper work filled out since this was my first time coming here. No one helped me or asked me if I had an appointment. An older lady sitting across the lobby with glasses was on her cell phone and a gentleman and her chatted for a bit as well and neither of them came to help us out. After ringing the bell twice I decided to leave, I called them on my way home and never received a called back. I've worked in an office setting for years and customer service is key especially for small businesses. Too bad! Office etiquette is needed in this place.
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May 2021 by Magali P.
I really don't understand what's been going on. I went here for my 2019 taxes, no problem. It was fast and great so of course I was going back here. For some reason for my 2020 taxes, it's like they refuse to give me an update. I had my documents submitted early March and every time I tried to call for an update, I kept getting "It will be done within the next 2 weeks, we got busy" or "It should be done this week!". If I emailed Bertha directly, I never get a response. The last email I got from her was just confirming that she received all my documents. If I call in, the lady on the phone sees my emails and then give me the same vague "it will be done soon" answer. So now it's past the tax deadline, it's been 3 months later, and I STILL have not been contacted back if they are even going to file them or not. Been looking for a new place to go to and filed an Extension of Time with the IRS. This is ridiculous, so much confusion on my end for seemingly no reason. I've been completely in the dark.
