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August 2023 by Monica I.
I would give this review a Zero Daniel martinez is completely rude and instead of being kind and nice. He judged just because I have medical. His words exactly "you have medical" laughed "you have oils stuck in your glands." He did not even check my eyes to see what was wrong until I said something. I work at a medical job I would never be rude just because someone has medical. Who cares what insurances people have. Most insurances are not even worth it and yet cost more money for the people who can't afford the co pays deductibles and co ins plus the extra fee theses so called professionals doctors like to add in including using their facilty. I told him thank you for taking the time out your day to be completely rude about someone having medical insurance. I would never recommend anyone this horrible disgusting unprofessional Dr Daniel Martinez. He is unprofessional. I'll take my business somewhere else.
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May 2023 by Alexa Huerta
Went to try and get my frames fixed after the leg fell off for the second time in less than a year. No offer to help, no discount. Nothing. Condescending attitude from the manager. There are 100s of better optometrists. The actual DR is nice but the manager lacks complete customer service. Money hungry for what, an extra $25? Expecting customers to pay for more for scratched DISPLAY frames that are just going to break again in a few months? Seriously a joke y no tienen vergüenza. IT SHOULD NOT BE THIS HARD TO SEE. This place does not care about you, only your money.Edit: I called my insurance. I have lost/broken frame coverage. She was LYING for $50 like that money was going to go straight to into her pocket. Unethical as f. Best believe I will file a grievance.
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May 2023 by Candy H.
I've been with this doctor for over 30 years. He has years of experience. These kind of doctors are rare to find. Great doctor, he really knows his stuff.
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February 2023 by Patrick Mower
Dr. Martinez gives great service. He quickly finds the problem and fixes it. His manner is always above reproach and extremely professional. His staff is always courteous and very nice to deal with. I recommend him highly. You will be happy you chose his practice for your services.
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February 2023 by Reina Ramirez
No stars should be awarded to this establishment. Dr. Martinez has awful bedside manners. His explanations are short and hurried. He is a remarkably arrogant individual, and I had a truly terrible encounter with him and his front office staff. He treated me like an ignorant when I asked him to clarify something. I'll never go again, and I'd advise people to find an other location.
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January 2023 by Michelle C.
Started out great , was able to make 2 kids appointments Friday for Saturday, no missing school! Received a text Friday, 25 dollar cancellation if I don't cancel within 24 hours, no problem I'm not canceling... I was going to make appointments for myself and oldest there... until !!!!Show up, girl was ok, not over friendly or rude and then the appointment! This guy is beyond rude and sarcastic.. His comments saying my 5 yo doesn't know his letters ( does fine with me and at school) Not kid friendly, just rude ! Thank God neither needed glasses, wouldn't want to have to come back. No wonder he was the only one with immediate availability Easy pass on the other 2 appointments, I will wait for previous optometrist to open up some availability! Easy NO for us !
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May 2022 by Dina D.
I called to schedule an appointment for my husband and myself. Our former Eye Doctor has retired. We checked our Insurance and found this office is listed as a provider. The receptionist was so argumentative, I just disconnected the call!!! I normally don't believe in ratings but in this case, I see why people have rated this office a 2 or lower!!! Guess no one ever told her new patients help build a practice. It doesn't matter how phenomenal the Doctor is if you can't schedule an appointment to see them!!!
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March 2022 by Eddie P.
I have been going to this guy for many years because my mom took my mom would take us here as kids. The problem is my mom never knew she could switch DRs.Growing up I had found this guy is rude, disrespectful and should have never been trusted to begin with. He casually sat there and disrespected me. I have ZERO tolerance for negative energy and choose not to engage. So I simply stood up and said "I'm walking out." Straight out the door I went Take it from me - someone that gives everyone the benefit of the doubt. This guy should retire and kick rocks
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February 2022 by Andrew S.
Only came here cus I needed to use my insurance before it expires and wanted an open appointment asap close to my homeThe doctor wasn't that great. He probably doesn't care about his bad reviews. Im just bothered he forced a brand of contacts on me when I specifically wanted a particular brand that I've been comfortable using for years. I had to pay extra, but I was whatevers about it since I thought I'd help a business out. For those struggling with finances though, I'd suggest getting cheaper contacts or frames from Warby Parker, Zenni or EyeBuyDirect, even Target optical. I also had to request both my prescriptions, otherwise they won't give them to you. I used to work as an Optician and understand it's all about money and sales, so I gave them the benefit of the doubt. But then again, customer service could have been better. I'm more attentive to all my customers and very thorough with their purchases and insurance coverage. I just didn't want to be THAT person. So I just said my thank yous and goodbyes.... never to come back again lol
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January 2022 by Anayeli G.
If I could give this place no stars I would! I brought my little sister to her appointment everything was fine until the Doctor Daniel Martinez came in he was rude from the beginning and was having no patience and my sister was getting anxiety obviously from him being so rude. I understand we all have bad days but there's no need to take out on the patient. Or if he doesn't want to work with kids might as well not accept them. But it was horrible experience don't come here!!
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January 2022 by Jolene Shaw
The staff at this office are very helpful with appointments and even if you need help choosing a pair of glasses as I couldn’t decide. The doctor is great, straight to the point and exam was quick. My son and I will definitely come back to this office for our next pair of specks.
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June 2021 by Jason Z.
I generally don't leave reviews, but felt that it was an injustice that this office is currently sitting at 2 stars on Yelp.A lot of the negative reviews are several years old, so maybe there's been a staff change. As a first time patient here, I have nothing but positive things to say about my experience.I made an eye exam appointment for 1PM and was conveniently reminded twice by text in the days leading up to it. Their office was closed for lunch between 12-1PM, but the staff returned promptly and I barely had to wait before being serviced.The whole process felt very efficient, but more importantly, it didn't feel like they were trying to rush me out the door.I explained to Dr. Martinez that I hadn't visited an optometrist in years and we briefly discussed how eye examination technologies have advanced and what new options are now available. I told him I worked with computers and he recommended a coating for my glasses to deal with UV blue light. What I appreciated most was that he never pressured me into buying the coating.After being examined, I was given the option to purchase new glasses. My current pair served me just fine, but I was open to the idea. Again, there was no pressure to make a purchase.I spoke to an employee about what my insurance would cover and how much I'd be willing to pay out of pocket and she immediately brought out all the frames that fit my budget. She patiently waited for me to try them on and even gave feedback!At the end of my visit, I was more than happy to purchase a new pair of glasses and the coating addon from this office. I won't be able to pick them up for two weeks, so there might be a chance for things to go downhill, but from what I've experienced so far, I highly recommend this optometrist!
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January 2021 by LivelyBlue
Glasses were great so I know doc knows his stuff but my contacts prescription are screwed up! Too bad I bought 6 months worth already and can’t return them to OptiContacts. I’ve worn contacts for years by the way. I tried this doc once, not expecting compensation but I’m not going back.
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January 2021 by Theresa Montoya
Routine check up, fast and great service, planning to take my husband next.
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January 2019 by Michael Allen
Great relationship with Dr. D! Extremely professional, good staff, work orders always on time glad to have him serving my family for years.
