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January 2024 by Maria Diaz
When I went into the store it was clean in till I went to the doggy treats area coffee spills and coffee cups left on the counter! so messy but the things there amazing!
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January 2024 by Argentina Romdall
I went to buy some items at this store and the cashier was quite rude since she was serving me when she finished charging me she left her cash register to a room I immediately realized that my change was missing 10 dollars so I went to her and I touched her door and I let her know what was happening, she answered me quite upset and upset that it was not true, I told her to check the cameras that I had not saved the change that I only received it in my hand and that's how I told it and spoke to her she continued with her attitude quite bad rude upset and yelling at me made me wait more than 30 minutes in the store and told me that I had to count the cash register always shouting rude things I told him to please do what he had to but give me my correct change oh to check the cameras so that He will make sure that what I was telling him was true. His response was that it was taking longer and that he was going to make it even slower in order to make me angrier, so I responded that I was going to record what was happening because I couldn't. It was fair that she had that attitude with me after a mistake like that when I didn't get my change right, so I proceeded to record it. I have the video I recorded and the store can make sure that what I'm saying is true because everything was also being recorded on the screen. store I make my complaint because I want them to do something about it, otherwise I will have to proceed to upload the video on social networks since I have an account of 1.3 million subscribers so I expect a prompt response discrimination and rude treatment of employees even though of them the error is NOT OK this happened on 12/19/2023 at 8:25 at night and it made me wait half an hour ????
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November 2023 by Cynthia Rocha
This is the worst Dollar Tree I've been to. And I've been to several. Always messy. Only one worker. Who's trying to multitask, but not doing a good job. Trying to be the only cashier and fill up an order of balloons at the same time. The wait is always long. So don't think you'll go on and out real quick. Because this is not the location for that. Clean up your act Dollar tree. Plus all your employees are usually rude. They don't even greet you. And act like they hate their job. Customer service skills are needed!!!
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August 2023 by G
No way Jesus was buying blooms ?️????
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April 2023 by Xhitlali S.
Honestly I don't understand how people can be so rude with reviews. I've been coming to this dollar tree since I was 8 (since I came to Baldwin Park) They have gone through several staff members so it's not like they will always be bad. I feel people should be more considerate of the circumstance - at the moment they are in desperate need of hiring so when you think about saying this place has poor management thing about how hard it is to get employees. The rude ones are just a result of them not having anyone else to hire. Not trying to take their side but ya'll need to chill. Anyway this dollar tree is good for basic needs and last minute things and all - It's a lot more organized and cleaner than it was a few years back so thats good.
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March 2023 by brandy romero
Absolutely worst customer service for no reason. Please retrain your employees
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March 2023 by Stephanie S.
Went in earlier today to buy some Easter decor and male employee with tattoos who charged me had horrible customer service and smelled like alcohol.I love this store but cashiers can be very rude and unprofessional at this location. Unacceptable.
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February 2023 by Crystine Alvaro
Please provide customer service training to your employees. They should not be working with paying customers if they dont know how to communicate without being Disrespectful and vulgar.
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February 2023 by B R.
Rude Employee Calls customers Dumbasses and throws recipes at themCheck your cameras for proof
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February 2023 by The W.
This location has the worse staff. The location is filthy and unorganized. The cashiers are especially rude and unhelpful. After hearing a cashier cuss out a customer I just left. This place is ghetto and management doesnt seem to care to hire people who want to work or be respectful to their paying customers. Do better.
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February 2023 by Frances D.
I love this store! Considering where it is In Baldwin Park I think it's better than the one on puente for sure! Everyone is nice and helpful. It's my favorite Dollar Tree. The cashiers are very helpful. especially this one
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February 2023 by Cuevas. B.
I was cashing out with my daughter and asked the cashier for a bag she said "were out" so i turned to my nine year old and told her to stack the glass bowls together like THEY usually do so we can walk with them out. Cashier glares at me and says "what" i tell her im speaking to my daughter had i been talking to her i would make eye contact as it seemed she thought i was talking about her under my breath. She proceeded to Glare at me as i enter my payment information so i glared back she calls me a dumbass and tosses my receipt in my direction. I asked for her name and she told me its none of my business so i took this picture of her face. Rude customer service for absolutely no reason. This store smells like mildew and staff are Assholes if you dont like your job quit.
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January 2023 by Elza Barajas
Manager was very helpful and worked with me on last broken item.
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February 2022 by Lourdes Chaidez
Still be a great store and quality
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December 2021 by Blanca E. Acosta
Why do They no longer have the antibacterial bandaid like they use too? ??????
