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March 2024 by Robert S.
Worst service ever!Brought in my work vehicle for just an oil change at 10 am clearly let them know I'll be back before 2 and when I came back they had all my wheels off talking about they were awaiting for approval on my brakes that where perfectly fine even now 5 months later . They also left my oil cap off and spilled oil all over my truck . Never again coming back here for service.
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December 2023 by rosela jardinel
They have a great customer.service.My cars are all service by Firestone Complete Care at Maine Branch in Baldwin Park, Ca All services that my cars needed got the job well done. Excellent service! Amazing employees especially to the Managers - Alex, and Sally and Monica.+++++
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December 2023 by Javier Reyes
Very good customer service and well taken care of and fast as possible
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December 2023 by Joseph Tribby
Alex, Monica, and Sallie are just wonderful! Thank you all for everything you do.
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November 2023 by Long R.
Worse place I bought tires from, there was only one person in front of and his was almost, it still 3 and a half Hours, and and the guy Joseph strip a stud on one of the wheels I told the manager she just gave me my lug nut back and told it was like that, and was the wrong so I called Toyota they told me the car with the type because I have alloy rims, don't ever go there safe your self the time money and your car
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October 2023 by Traci Johnson
I really could have been in a bind, but these guys were great. Parched a fire, very affordable, great customer service. :)
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September 2023 by Katty R.
My go to Firestone! I ended up at this Firestone after a closed by Firestone turned me down for a walk-in. I called this Firestone and they took me in right away. Ever since then I've been coming to this one and it's always a great service! Monica, Alex and the whole team are always helpful and provide good service.
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July 2023 by Hermalinda Serrato
Service was great and staff courteous and professional.
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July 2023 by Tessie G.
It's always a pleasure with the staff as well as the service they provide! I recently had to get my AC fixed and ended up with a 4th of July discount without asking, Monica automatically mentioned it and applied it. I'm always in here to get my car serviced. They are honest and straight with business. Thank you to Sally, Alex and Monica who I've had the pleasure to speak with at most times and to all the other employees who work on my car.
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July 2023 by Kingdaddy72
Fast n easy. Place is always busy, the earlier u show up the better. Or call n set an appointment.
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June 2023 by Steve Davis
I finished doing my brakes fast and easy back on the road in excellent condition
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May 2023 by Gabriel Landaverde
I stop at this location around 830 am to ask for service on a tire that was loosing air. The guy told me that it will delay for a couple of hours. According to him he was very busy. I say to him that I will return due to a appointment i had. I didn't think that checking on a tire. Will delay to long. My tire was not getting flat fast because I fill it with air the night before . So I went to my appointment . I came back and i talk to the person I see the office counter. She was too serious no motivation straight to the point person. I told her the situation. the young mechanic spot the nail that was in the tire. He check all thee tires. She told me that I have to replace the tire because they do not work on this types of damage nails. To make this case short. My tire can hold air so I travel to my mechanic in orange county. He took a look at the tire and he say no problem we can fix it. I went and have breakfast because of the appointment i had .an hour later my car tire was fix free of charge. I gave him a tip so he can treat his mechanism to lunch. The bottom line is that your store did not do a good job on serving me for this matter. They wanted to push for a sale. These are times that you have to think how to service clients rather that how to shine it in their thought to make a sale. I have visit your store in the pass and this time I felt that they did not do the job.
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April 2023 by Michael Chiang
Monica is very patient and helpful. She stayed one more hour after work to hand the key fob back to me.
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April 2023 by Frank Hernandez
Monica is a great customer service and this place is very professionalService: Brake service & repair
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March 2023 by PirateNinja Wizard225
I'm truly grateful for the skillful work, great effort and care the Firestone people give. They patiently explain the car's condition, work on it, and return it running nicely. Thank you Sally, Alex, Monica and the technicians!Services: Brake service & repair
