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November 2023 by Karim BELAYATI
I usually would not rate a gas station, but the cashier lady was incredibly nice and helped us out to fill the tank of our car.
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September 2023 by Jason Chesser
Staff was fine but 3 bucks for a 20 ounce Dr. Peper. Stop gouging people.
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February 2022 by Simple solutions 2
Check the expiration on all products. whatever service team they have for products must be asleep. Its not isolated instances they sell long expired products like more than a year old
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May 2021 by Zed Love
Scammed me with a car wash and didnt refund me, trash owner.
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November 2020 by Sally O.
Every time we come here they have a bad attitude. the petty bored cashier wouldn't let my boyfriend buy alcohol bc I'm sitting in the car. Can y'all hire people who don't hate their lives because we're just trying to get our gas and go about our day.
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August 2020 by Lydia Dziubanek
Paid $12.99 for car wash at kiosk. No receipt was given. Wash stopped halfway through, soap all over vehicle. Called manager, was refused to continue my wash Because I had no receipts even with soap all over my vehicle.
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August 2020 by Henry Roumian
Restrooms closed to the public on a busy highway with hardly anywhere to stop for miles...unacceptable!
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June 2020 by Mark M.
Rude man with no mask. Complained to me no one reads their small sign indicating carwash purchase for lower price. Plenty of other options for fuel.
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April 2020 by Jason Harrold
I like Shell gas, this is one of the spots that I hit when Im passing through on the 10 near Morongo.When theres a lot of traffic both this location and the Chevron get really packed full of cars but when Im passing through I usually stop at Morongo for a bite and then stop here or the Chevron to gas upNever had any issues with pumps or anything
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December 2019 by Jazzmyn and Ayja
I went inside and asked the lady do they have a certain type of chip she then yelled WHAT and I repeated myself she said no and I left another time a lady accused me of stealing a bag of chips and started arguing 10 minutes later she let me leave and rolled her eyes at me
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December 2019 by Raymond Tirheimer
Clerk did no greeting, no conversation. I can tell he did not enjoy his work.
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November 2019 by Rock Labelle
Easy quick stop for gas, appreciate it!
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August 2019 by Jason
I like Shell gas, this is one of the spots that I hit when Im passing through on the 10 near Morongo.
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August 2019 by Jay R.
This place is definitely not the place to go to. I have spent countless visits for fuel both my car and my wife SUV. Also, used the car wash multiple times. This past Wednesday, I decided, after having dinner with my family, I should stop by and get a quick car wash for my wife's SUV. Since i didn't have time to get it detailed, sounded like a great idea. Man ... was I wrong. 1st off, I get the works, why not, as I usually get it, $12.99 sounds fair. Sometime halfway it stops. So we just sit and wait ... wait some more ... And ... wait even more. About 5 minutes of waiting and nothing happening, I drive forward and hoping the machine buzzes and tells me to back up but nothing. Pull back and forth, with no success. I pull out and talk to the front staff. I let the counter lady know what happened. She gets defensive and tells me she can't give me a free wash. I told her I am not asking for a free wash but just get it working. She then continued to be very defensive stating that the machine has been working just fine before and haven't had any problems. I tell her, well, now you do have a problem. I asked whom can I speak to regarding this matter? As my car is soaking wet and has soap. Also if there's any towels or anything to wipe it down? Very rudely she replied NO. I leave very upset and confused, but at least I have the name of the manager, Jesus, thinking he will get this resolved. I drive around the block to my house. Next day I call and told he's on lunch. Ok well I have a busy schedule and call him the following day. Wow ... is this guy a joke. I explained the situation, his response shocked me, "it didn't have any problems before you". Really mr manager? Same as the other lady, very defensive and rude. Talks to me as if he's talking to his friend from the "hood". Like come one man, be professional and talk at least as a person that's in charge of a business and not as a rude run down business. I reminded him that we have a problem now with the machine. Keep in mind, I pump gas here twice a week for my car and another twice a week for my wife's SUV. We have a shell credit card cause their the go to place for gas. Now, I have the manager with no customer service skills or any care for his customers, careless of my hundreds of dollars I spend there every month, I'm out of luck. Take my lost. He then says the owner is the next step if I want to go get this resolved but don't count on the owner, Ben, to do anything about it. As he will tell me what the last 2 employees have been taught to tell their customers, "the machine had no problem before you". I remind him, over $12.99 car wash you will loose a regular customer that spends hundreds of dollars. It's not even about the wash but his service and rude attitude. He called me a liar. He even mentioned about his cameras inside the car wash. I tell him to please check them. I gave him the date and time when I purchased the service. He then declines on viewing the cameras, as he doesn't have access. Make up your mind. Needless to say, with the heat we've had recently, my Cadillac Escalade ESV, now has waterspots all over it. Come on now. You tell me I have no reason to be upset. This could have easily been avoided. It sucks, now to find a gas station and car wash spot that values their customers.
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April 2019 by THEPUMASUFAMILY
Good service nice staff...
