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March 2024 by Raul Rivers
I came to pay my bill and found out all the new products Spectrum has, Andree is great! Very professional in taking her time and walking me through all my questions. Five starts to her!
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February 2024 by Ben Escalera
Friendly service, very helpful
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February 2024 by James Bell
Was super satisfied was updated on everything and channels not needed taken off and Bill will be much less
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January 2024 by Drue Chesky
Very friendly and professional service
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November 2023 by Michelle Sanchez
I received a call from Andre letting me know that my bill was going up next month. Andre said she could help me save money and she DID! She saved me $70.00 a month and I have a better set up with all the things I had, plus more. I am really grateful for her help. Genuine, helpful and kind. Thank you!
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October 2023 by Diane Hyde
Takes an hour to see someone and they insist of pressure selling into there phone line when your probably here to adjust a high azz billI HATE THIS STORE.
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October 2023 by Irene Macias
Great service and help.Always remember to keep the receipt.
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July 2023 by Diana H
I know, who gives a cable company 5 stars? I can't say thank you enough to the manager, Kyle, for going above and beyond to work out a problem with my phone. It took weeks, but he kept at it. Excellent customer service. Thank you.
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June 2023 by C
Very satisfied with this location and customer service! Issac and a lady(I didn’t catch her name) were great!
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May 2023 by Janet Jones
Went here to change a order I did over the phone. Was told I couldn't change it cause the sells person would loose there tip. So I left went back inside because the sells person gave me some papers that were not mine. Then I asked him if I canceled my order and do a new order so he wasn't sure. He called over the manger and he checked the order and they were able to help me out
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April 2023 by Daniel B.
Sunday - walk in at 12:01, they just opened. 3 customers, 3 employees. 12:30pm, 2 of the employees can't figure out 1 customers issue so they are both tied up, now 6 customers are waiting at this point. 1 customer was able to get service in 30 minutes. Disappointed that I just wanted to drop off equipment and I had to wait that long to watch paint dry... based on other poor reviews I'm not the only one scratching my head here...
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April 2023 by Steven B.
This service is junk.I moved here from Phoenix had Century Link for years. Moved to Indiana and Spectrum is all I can get. It's like going back 20 years. Constant buffering when I try to stream. As soon as anything else is available I will get it .It can't be any worse than what I have now.
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April 2023 by Robert S.
HOLY SMOKES! The inconsistency of spectrums service is CONSISTENT! I do not think I have had one month of internet without the service going down. Maybe even a week! Always blaming the infrastructure. My prices continue to climb while my service continues to be worthless. If I paid my bill the way they provide service I would have a FICO score of 4. If there were any other option I would pay double out of principle.
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April 2023 by John Kean
Cable is still too expensive. But they do have a pretty good deal on mobile on mobile phones.
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March 2023 by Frank L.
$202 For 2 TV cable Boxes , And Internet is Very over Priced.
