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July 2024 by Callista S.
I had an emergency with my dog who is very disoriented stand straight possible seizure in order to get a same-day appointment. They wanted to charge $400 versus Oak Glen Animal Hospital and Yucaipa only charged $99. Nonetheless, my dog ended up, not needing all the tests and the upsell that most vets would require and the doctor was very honest and caring towards the dog. I would highly recommend Oak Glen Animal Hospital they are not trying to price gouge like banning veterinary hospital 400$ same day appt seems very unreasonable.
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July 2024 by Will ..
Dear DR GREENHOUSE- Let the following message serve as my FORMAL AND PUBLIC APOLOGY . The moment I hit the "post" button on my undeserved and insulting review I submitted about you Thursday 7/11/24 I had a knot in my stomach because I knew what I had done was WRONG. I did everything in my power to have it removed thru yelp but to no avail. That is why I must resort to addressing you in this way - I apologize for that , but I wanted the people at large to know I was wrong and how sorry I am for my actions . I didn't learn too much from my parents but one thing both my parents were adamant about as I was approaching adulthood , was that under NO CIRCUMSTANCE do you ever judge or insult a woman based on her appearance . I did thst blatantly to you in my last post and for that I apologize , The ironic thing is , all the anger and rage I expressed in my initial post - wasn't even directed at YOU . To be honest I'm upset and angry at myself for ending up in my current predicament. I guess what happened was , I had the forum and the flood gates of hell opened up inside . You are truly undeserving of the words I used and how I addressed you in that review. I'm going to end it here , I feel as if a weight has been lifted and I'm glad to know that deep within my blackened heart I still have conscience in there somewhere - heck I thought it got killed off with my ability to feel and have emotion! Who knew? Oh, and I guarantee you our paths will never cross again , so no need to worry about things being awkward- But not because I feel the office is not capable and competent - because I'm embarrassed and ashamed to show my face there again . I know I was wrong - I own that..... but it doesn't mean I have to walk into the "lions den" , I may be stupid , but I'm no IDIOT. Take care Dr Greenhouse and thank you for reading this post
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March 2024 by Julie Bouldin
Even though it was an emergency they would not see my pup and were very RUDE
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October 2023 by Harold Loudermilk
Love the people my pit bull loved it
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October 2023 by Debbie Hesson
Like it
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June 2023 by Denise Pucillo
Once again, Dr. Ryan saves another one of our furbabies. Give the man a cape! Thank you, so much. We weren't ready to say goodbye. And neither was she. ? ?
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May 2023 by Google user
My maltipoo was vomiting and had severe diarrhea. Dr Ryan did blood work, gave me the results to take with me. Dispensed meds to stop vomiting and anitbiotic for stomach upset. He also gave injection to stop nausea. He was very patient and listened. My lil dog felt better the next day. Important part is they are open after 5 pm to later in the day.
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May 2023 by Sandra Emer
My maltipoo was vomiting and had severe diarrhea. Dr Ryan did blood work, gave me the results to take with me. Dispensed meds to stop vomiting and anitbiotic for stomach upset. He also gave injection to stop nausea. He was very patient and listened. My lil dog felt better the next day.Important part is they are open after 5 pm to later in the day.
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April 2023 by Fred Hauser
Ive been going to Dr Ryan for years now.AMAZING!!!! His gentle and compationate way with my 1st dog nd now my new baby he is the best vet evee!! I drive from Palm springs area wouldn't even think of going to a Vet here. crazy prices.If you need a vet Dr Ryan is it. also Dr Greenhouse is vety good.I will keep going to BV as long as i have animals.
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November 2022 by Vicki Nass Hopkins
To Dr Ryan and only Dr Ryan-1st I have been a client for many years-always was seen by your father-a truly wonderful man-Buddy had his yearly dental cleaning 2/24/2022-told the vet he had beginnings of collapsed trachea-verified when saw former Dr Riya-Dr Barkley prescribed Hycoden cough syrup-with 5 refills-attempted refill on June 7th and again Sept 7th-finally spoke with office-showed no requests. (Did online). Then was informed Buddy had to be seen b4 refill approval. Buddy fine except occasional cough-am on fixed income-cannot afford to come in for "wellness check". Am hoping u will read this and approve refill. Rx#332985. Thank u for your time
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October 2022 by Mindy Ellinger
They are great, very compassionate when it comes to animals and they know what they’re doing fair reasonable pricing and they even have an after hours, urgent care
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October 2022 by David D.
I think it is time that customers of the VCA get together to talk about a class action lawsuit against the VCA for their role in killing people pet's or neglecting them; especially on weekends. These bad actors have been pretending that they are a 24/7 emergency hospital. The problem is that they do not utilize the same equipment that their doctor's use on patients during weekdays. Equipment their own doctors on weekdays claim is imperative to the survival of critical condition patients. They purposefully withhold the use of such equipment as the CT scan on weekends and when their patient's need it the most; they play a different tune and tell people they must put their pets down. I have witnessed this first hand with 2 pets. My Boy had to be put down because they said there was nothing they could do; because their emergency department only used the CT scan on weekdays. Does the VCA emergency have the right to decide whether weekend emergencies are less important than weekday emergencies? They clearly think they do. Here is my you tube channel. For the last 4 months of my dog's life here are 50 videos I have made and he was a healthy beautiful boy. He ended up in the VCA emergency and because they don't use the CT Scan on weekends. they told me there was nothing they could do. I know my Boy was not the only victim of this organizations BS.
[email protected]
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October 2022 by Sara F.
I would not recommend you contact them to arrange an appointment. I tried to make an appointment for my dog and made the request on line. No one called me back or emailed me to confirm my appointment. I tried to contact the office by phone and was put on hold. I was told I was #4 on line. After 25 minutes I just hung up. Trying to make an appointment should not be so difficult.
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September 2022 by Cassandra K.
We received excellent care and they have reasonable prices. Will take my pet there again.
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September 2022 by Dennis S.
Feel like we got scammed. Brought our two dogs in for teeth cleaning. Asked them to call me if there were any further issues. There call was missed but I immediately called back. They hung up on me five times and went ahead with doing additional work on my dogs. The simple cleaning turned into a bill for almost $1400. When I tried to show the lady at desk my call log of five calls that they hung up on, she didn't care and said it wasn't their problem. I asked who runs a business this way? When they brought one of my dogs out they had their leash in one hand and the other was a blue rope that was noosed and choking my dog. They also messed up the medication and almost gave tranquilizers to my pet. Whole experience was bad, first and last time going
