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December 2023 by John Jennings
Store staff
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November 2023 by Karen C.
Gabby is seriously the best!!! She went above and beyond to help myself and my parents to get us the absolute best deal. Her customer service is phenomenal. Gabby is also just so incredibly kind and a genuine person. If they do not have what you want in their store, Gabby will make sure to find it for you in one of her other locations and make it happen. Thank you, Gabby!
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October 2023 by Darshell Paxton
Ms. Gabby is the best ! And was very helpful she help me get my washer and dryer with no problem love her customer service as well .
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October 2023 by Google user
Ms. Gabby is the best ! And was very helpful she help me get my washer and dryer with no problem love her customer service as well .
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February 2023 by Marlene Saligan
The manager Holly is so rude constantly harassing me at work threatening me that there gonna come show up at my job I don't know how she got her job she is not professional at all bad customers service never going there again
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December 2022 by Starr Charisma
The manager has the worst attitude and customer service out this world!! The employees are great! But Londies attitude on the other hand is horrible! She makes you not even want to deal with that location. She laughs at you hangs up in your face and also has no empathy what so ever! On more than one occasion of speaking with her I've had patience. But enough is definitely ENOUGH! JUST BECAUSE PEOPLE LEASE WITH YOU DOESN'T GIVE YOU RIGHT TO HAVE PRESIDENT ATTITUDES OR AWFUL CUSTOMER SERVICE! I felt as if I was discriminated! THIS LADY IS IN THE WRONG PROFESSION AND WAKES UP ON THE WRONG SIDE OF THE BED EVERY MORNING!
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November 2022 by Jordan Hourston
Workers are rude and never deliver anything on time or they’ll call to reschedule for weeks out after they have promised to deliver on a certain date. Every time you call the store there’s a rude worker and she’ll hang up in your face after she catches an attitude with you first. I definitely wouldn’t order anything from them again.
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October 2022 by M Cass
The workers at this store are very rude and nasty. I just realized how nasty Pauline is and how impatient she is Laudy is the store manager she is very rude and nasty too. Pauline don't even know how to explain thing to customers, and she gets very impatient, and she calls the next person to help me I mean she just dismissed me because she failed to explain herself, I feel that if they don't like their job then they need to find somewhere else to work. Gabby she is cordial towards me, but she knows how to make people feel good enough to want to continue to be customers there. If I had a choice, I wouldn't patronize this store period because the atmosphere in this store is very cold. Because this is the only store that Is in my city, I have no choice. I am planning on purchasing a King size bed from this store and I hope that I don't have to come back, and I am planning on making my payments online, so I don't have to see their faces. One time they discriminated my service dog. I brought my service animal there and Gabby told me that I couldn't not bring my service dog there and I called the corporate office and they quickly made changes. I just don't care for this place anymore. They had an African American girl there and I see that they got rid of her real quick she's no longer there. If anyone want to patronize this store expect attitudes.
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July 2022 by Championship Rings
When arrived 6/12/22 at 1:45pm I was greeted rudely and I felt very racially profiled as a young single father/ African American man I was told my account was flagged for fraud because I applied at the victorville location because they had an item I wanted that barstow didn’t, not knowing they don’t deliver to barstow. So I went back to barstow location and that’s when they said I can’t get a lease because I’m flagged for fraud, I said I don’t understand What’s going on and she rudely couldn’t explain. So I said ok I’ll pay cash for the fridge which was $799.00 and she said she cant sale it because all the fridges they have are displays and can’t be sold not know the day before I went in inquiring about the same fridge and they told me the same fridge was pre owned It can be purchased without a lease cash option…. so she obviously lied to me, that’s when I new it wasn’t about being fraud I was getting profiled Then when I went to opened the fridge there was one of the employees DRINKS sitting in the fridge that I was inquiring about that’s nasty and unprofessional and I was actually being respectful despite being hurt fully judged ? I also got a call from I believe Aaron’s sales manager telling me she don’t know why she didn’t sale me the fridge because it was pre owned the employee there she lied to me check the cameras if you don’t believe me cameras don’t lie please get some nice respectful out going workers please that was not cool at all
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March 2022 by Desiree Newton
They just be sweating you don’t pay it I guess like they say it takes one bad apple and they stereotype people there.. Gaby is nice the only one thank u
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February 2022 by Sandra P.
Extremely rude once Gabby seen that the item was going to be paid off sooner then she wanted, when I went to pic up my receipt for said item, she then stated oh you never paid I can't find it, when I then got upset & called person who had made the payment she completely changed, said here it is, keep track of payments I will never shop at that store again
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January 2022 by Susan Allnutt
Customer service people are alway eager and ready to sell something here. They are friendly kind staff. However once you purchase something from them it seems they never leave you alone. Monthly payments can be a bit high. Down fall with Aaron's they don't report to the credit bureau on how well you pay on time nothing. They really should. As rent a center does report to the credit bureaus.
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April 2021 by Desiree N.
I did not have any problems I love my new washer and dryer.. We have understanding now I will order again.. thank you
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March 2021 by Scott Edwards
Very friendly people I have been with them for a few years (7 to be exact) they always are there to find the products that I need for my home. Even when there is a problem with the products they are there to fix the problem. Gabby is the best she is very nice and willing to help with any problem.
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February 2021 by Daniel Blankenship
Just bought a washer and dryer they delivered it! It was a great price and I'm supper happy! Thank you Aaron's Barstow! ?
