-
September 2023 by Paula carrillo
They only have little kids there, they never welcome the customers when they walk inside, and they don’t willingly like helping customers.
-
August 2023 by Cain Abel
Only two people in the store was me and the sales rep, expertly helping me switch my number from a device I misplaced to a device I carrier unlocked the same morning. Friendly and communicatively the rep had me all set with service restored not 10 minutes into my visit. No waits, no hassles, great experience!
-
July 2023 by Avianna Smith
I attempted to visit the store at 6:42pm the guy inside look at me and walked away to the back of the store me and another customer waited for him to come back to the front of the store which wasn’t until 6:59 he then told me he walked away because he was closing he was very rude saying he was short staffed but there was no in the store with him I am a service member who drove 35 mins away for a SIM card and was rudely ignored I did say to him that it was poor customer service to watch me walk up and not just come tell me he was closing early if he gets paid to work until 7 I should of been able to get service until 7
-
July 2023 by Abby Rhodes
Daniel the Store Manager is AMAZING! He will go out of his way to help resolve any issues you have and make sure you get exactly what you need. Thank you Daniel
-
July 2023 by Rhonda Powell
Employee was working alone and he was amazing! Many waiting and he stayed totally professional and kind! Hard worker! This was Thursday July 6, 2023 in afternoon!
-
June 2023 by Lynette M.
This store is horrible. I paid my bill on June 2 with the prepaid refill card my bill was due June 12. I woke up on June 12 in my phone was off I was like OK why is my phone off so I call customer service gave them the proof that I purchased the refill card with receipt and everything they told me to bring it to the store here on Barstow Road I did these people in the store is like the most illiterate people I ever seen in my life they were telling me everything that they can do but nobody was doing what they supposed to do. I am in the military and I don't have time for my phone to be off. I can be in trouble for my phone being off but they didn't care they want to make me pay another $65 considering that I paid a $65 June 2 do not go to AT&T prepaid go to T-Mobile I'm not gonna give up what they are going to do is credit me an extra month for my inconvenience go somewhere else go to Verizon prepaid do not go here. Everybody sitting around with the AT&T tank tops on not doing anything. This place absolutely sucks. my question to them it was why would you have me pay another $65 and I have proof right here that I paid it I went on the website June 2 putting all my numbers in is it cold except it so I don't get why nobody looked out for me like I said, DO NOT START SERVICE OR GO TO THIS SORRY EXCUSE OF A STORE THE MAIN IDIOT IN THERE IS NAMED JESSIE HES A CS REP! Imma report him . Horrible cs.
-
April 2023 by Victor Florencio
Waited for more than 90 minutes and no one helped. Really incompetent staff!
-
March 2023 by Christopher Parnell
Worse customer service if it doesn't give them commission don't bother stopping for help
-
January 2023 by Rudy R.
We went in to see what was available and make a payment. Curron was very helpful and provided great customer service. He was very knowledgeable and helpful in the information that we were looking for. Being that it was our first time at this barstow location we were very happy with the clean location and great customer service. We will definately be going into this location when needed and around the area.
-
October 2022 by Jason MerrimanKnight
Every time I go to the AT&T location it has always been awesome customer service, timely, and professional
-
August 2022 by Brandon Mendiola
Angela has amazing customer service! The store was relaxed and held to a standard! She helped me get in and out of the store quickly! Very professional with what she does! Promote that woman!
-
August 2022 by Norman Koontz
Jocelyn was very wonderful and everything that she did for me she's an asset to AT&T I just did the trade in deal and she helped me transition Into my new phone flawlessly
-
July 2022 by Linda Massimini
Anyone needing a great phone and terrific customer support in Barstow…head to the AT&T store on Montara by Walmart. Phone died Friday night at the worst possible time (can’t complain really…it’s a X series so it’s done it’s duty lol)….went to the store and Angela J was ON IT. Got a new phone, the adds I needed, and it was set up and restored from Cloud+ like a shot. While we were there we saw other customers equally thrilled with their service. Angela, thank you!!!
-
July 2022 by Courtney Swan
Angela and Jose We’re so helpful! They’re very knowledgeable about the services and products and I was able to transfer service very quickly. 10/10 experience!
-
July 2022 by Charles Marshall
The store representative was quick and efficient, polite and courteous.She genuinely wished to be of service and to help out.
