-
March 2020 by Danny M.
this corona virus has everyone panicking but some of us have to do normal grocery shopping.. i called rite aide because it was on my list... and saw the prices online and asked what they had.. the girl on the phone said they had allot so i asked for my brand charmin and they had it for 22.99 but online it was 15.99... you can see they had recently up the price on it.. so i told her and she said well the website is one thing and the store is another. I TOLD HER BUT THIS IS YOUR STORES WEBSITE I DONT UNDERSTAND WHY YOU RAISED THE PRICES.. AND SHE just told me im not gonna argue with you by and hanged up... i called the better business buroeu and rite aid corporate sent them pictures and how they are abusing people and the false advertisement... avoid this place
-
March 2020 by Donna J.
Nicest most helpful guy at the front! He knew where everything was, was working the whole time-cleaning organizing etc.. Sadly, I didn't get his name, but he was working Monday am.
-
December 2019 by Michael W.
I've been coming to the rite aid religiously to get ice cream for over 3 years that is until tonight. I picked out my ice cream and went to stand in line which was longer than usual which I didn't mind. The line took about 15 minutes to get to me in which I noticed my ice cream had already started going soft. When I get to the cashier I make my purchase and politely ask the cashier if it would be okay for me to exchange my soft ice cream for one that was still in the freezer (the ice cream I had gotten had went soft from my warm hands holding onto it for 15 minutes). She then starts giving me attitude on how my ice cream is already soft which I explain I have been standing in line for 15 minutes and live a distance from the rite aid and would appreciate one that is still cold so when I get home I could enjoy my $5 ice cream. She honestly made me feel like I was trying to steal or something it was ridiculous. That will be the last time I will be shopping here. I guess I will be buying my ice cream from Stater Bros from now on.
-
August 2019 by Tony M.
I miss Vons pharmacy. This place never has prescriptions ready on time. I wait in one line they say it's not ready so you sit and wait then there's a new line you get to wait in when they call you. THIS PLACE SUCKS. They get zero stars but had to give one
-
May 2019 by Amanda W.
Pharmacy "technician" was extremely rude. I'm gonna get her name and blast her on here because it's not the 1st time, 2nd or 3rd she's done this. No customer service skills or people skills for that matter. Extremely shocked about how uneducated she is pertaining to her position in dealing with insurances. Worse rite aid I've ever dealt with due to her.
-
May 2019 by Chan C.
We thought we would try them again. It's been a few years and our pharmacy closed. They have only gotten worse. They were obviously not qualified to take over the other pharmacy customers. The service is rude and the wait in line is absurd. Time to find d another one, even in another town.
-
May 2019 by Leslie L.
The store manager, assistant manager, and pharmacy manager we're all great and I really hope that they fire the rude woman they have working for them in the pharmacy... i didn't get her name but I'm sure you'll know who I'm talking about... she has always had an attitude but today it was so unprofessional and had the rudest attitude... all I wanted to know was the time my perception arrived to there location... btw it got there at 9:11am and it was 1:57pm when I was told that it wasn't ready... no big deal just wanted to know if it was the doctors office or there's.. way over reaction for something so small...
-
August 2018 by Cedrick K.
This was my second time coming to this rite aid. From the weekend from visiting my mom and aunt. I came here with my mom to pick up some woman stuff and I told her I would pay for it. So when we got to the till, the cashier's name was Betty. Im not sure if she was having a bad day or it was hot and she was bothered. But when my mom went to her with the products Betty asked do we have a rewards card and my mom said no, while I was reading a magazine so she ranged her up and I said I had a rewards card. Then Betty said or she said no you dont have one and ill have to void the transition and she said it with a tone where I work with customers and I would have never said it the way she did. Made me feel like I should take my business else were. But we are in Barstow and there are not many places. But please know I will not be going back for my self. I would have given it a one but the first time I came here the First Lady who helped me was nice. I forgot her name. Lightskindragon over and out.
-
March 2018 by Sultana P.
I had to go to Rite Aid to pick up a couple of things this evening. Upon arrival I went to grab a basket it was like on lock down.. they are new and fancy with all kinds of handles all over them, very awkward, it wouldn't come out so I looked over at the two cashiers. They were just standing there looking at me and I said is there a trick to this? They were annoyed and said just pull it! I did and said okay I just didn't want to break it or if there was some kind of a lock system or something, you never know they gave me a dirty look and turned away. I yanked hard and it came out. I walked right by them and they looked at me up and down like there was something wrong with me. I said please don't look at me like that and they just started laughing. I went to the back of the store got my 36 pack of beer and then came back up to the front, every single item in the store was 50% off when I look closely at the items they were marked 50% higher then what they usually are for instance a can of peanuts was marked 9.99 and it said 50% off!! Well the original price of a can of peanuts is usually 4.95. so they marked up almost everything in the store by half and then marked it 50% off making it the original price. But seriously WHY? Are we so stupid that you have to try to make it seem like everything is on sale? BUT we are still paying exactly the same price ! ! This really annoyed me! The store is nice though I love the lay out now and the pharmacist always takes really good care of us if we have to pick up prescription! Any way... I got the rest of my items. All Marked up and 50 % off. I layed them on the counter and said are you going out of business? She said no why!? I said why is everything on sale? She said just Easter stuff. No look around almost every item is on sale. Stores usually do that when they go out of business. She didn't want to talk about it and said I need to see your ID! I laughed. Of course here. She didn't even look at it and rang up my stuff 80 dollars later I walked out with my stuff disgusted !! Why? That absolutely made no sense at all.