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October 2022 by Maleta Rose F.
I always like this Rite Aid. I've never had a problem with them. The workers are nice and helpful. The store is always clean. I love buying the ice cream. :)
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March 2022 by Bandot A.
I have been getting my prescription here only because it's close to my home. The only consistency is that every month since September 21 is they have screwed up my medication. Every month my doctor sends them a prescription, every month I call to, confirm that they have received it, every month, I call again to ask them when it will be ready, every month they give me a date to come in to receive it and every month it's not ready. Why? Because EACH MONTH they don't order the medication. So they don't have enough. This causes me to have to come to Rite Aid 2 or 3 times a month to pick up medication they should have had ready in the first place. Each month they have the exact same excuses. 1. It's the manufacture's fault for not sending it. 2. The delivery company is late. 3. This was done by the former Pharmacist. 4. We have new people, they are still training (after 6 months'). 5. Notes to have it ready, we're not put in by the staff. If they can't even get a simple order correct and on time. How can you be sure that they put the correct medicine in the correct bottle? I have contacted Rite Aid directly, the VP told me "I am not going to retrain staff for that." If you care about your health get your medicine somewhere else. If you need Toilet Paper, Cheap Make Up, Off brand alcohol or Cigarettes then Rite Aid is your store.
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June 2020 by Melanie J.
I came in with my receipt with an item that has not even been out of the box. On the back of the receipt it clearly states 90s days return policy if you do not have a receipt it's only 30 days and you get a full refund within the 90 days. It's been 40 days since I bought the item and the lady at the register would not return it and neither would the supervisor I thought that was not fair. Now they told me I had to go to the Rite Aid where I purchased it which is in Antioch. And far away from my home and they were able to return it there. I will not be returning or spending any money with this locations ever again. I rather drive across town. During this pandemic we can't leave our homes so they should be much more lenient with the return policy. A lot of places aren't even taking any type of clothes back so this is not fair especially after I called and asked if they were taking the returns and they said yes we will take it
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March 2020 by Julie C.
If you want to deal with rude women you can go to the pharmacy at rite aid,I swear every time I go there I deal with something.theres one nice person and hes a man that works there.always kind and listens to how you feel,I wouldnt say all the wemon I'm the Pharmacy but a couple of them are rude,and it just makes me not want to go back,the only reason I do is because its close,but maybe it's time to stop the comfort and do the change because the rudeness is just about too much.
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January 2020 by Britnee S.
Trashy unprofessional rude employees. They treat their customers like trash! Don't shop here, contacted corporate and nothing was Done. Spend your money down the street at Walgreens or next door at Safeway.
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March 2019 by Tise The Beast ..
hispanic very ride to blacks!! she stated she is a manager gheesh with a attitude like that no wonder they have 2 customers! i spoke with the gm about her attitude he was very nonchalant like whatever!! i guarantee this store will be out of business soon!! trashy store rude employees!
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February 2019 by Jazzmin L.
Needs to change hours on this website. Went there at 6:30pm thinking they closed at 9 and the lady at the cashier was so rude and said it doesn't say they close at 9pm. Really don't appreciate people being rude to a customer in front of a bunch of other people!
