-
December 2023 by Bender Rodriguez
The rude lady at the register is drinking on the job. She wears a mask but I can still smell it.
-
December 2022 by Donny Bridges
Went to fill up my car at Shell. The cashier was very nice I charged $60 dollars on my card. walk to the pumps started to pump gas but nothing happend . I immediately walked back. Cashier sead it may have timed out and reset the pump. As I walked back to pump gas. A very aggressive and rude Lady came out to tell me that the transaction was completed and I pumped $10 in gas. ????? I told her i didn't pump any gas. At that point she became ever more aggressive saying I pumped gas. which I did not. Will as a 25 year resident of Los Osos and a long time Ralphs ( reward program) and Shell Customer. I was shocked by the so call Manger or as she called herself boss. That was the 1st time in 25 years at that sration buying my gas That any employees there acted with a condescending, hostile and aggressive Attitude. She Not only would try to understand or solve the problem . She was set in way Treating mas as if I was a scam artist.. Merry Christmas all .
-
October 2022 by David Molina
Online price $5.89 real price at the station $6.59.
-
December 2021 by Nacimiento R.
I come to this gas station to fill up my work trucks several time a week. I've had mixed experiences with the staff here and don't usually think much of it Today however the cashier lady was extremely rude to me for not having an actual medical mask as I covered my mouth up with a cloth almost like a bandanna like I see others do. When I debated this she said for me to leave and she would not serve me. I find it funny that other customers in line had other types of face coverings but that I was singled out. I think she was just flexing her power and control over me in front of people for her own Personal enjoyment. I little common sense goes a long way. You just need to cover your mouth and nose What you use really doesn't matter. I will no longer be fueling up at this station.
-
September 2021 by Joe A.
Stopped here to put air in my tires. I inserted money in the machine but it would not work. When I informed the fat red headed guy that was working about the issue so as to warn others; he was the rudest, most lazy, j*** I have ever encountered. I don't think swearing at me was helpful. I actually never went in but rather stood at the door because he wasn't masked. He called the police because I asked for a refund. Really, I'm small built senior and I was nothing but extremely polite. This fat lazy red head must be really angry that he works at the gas station because my inquiry did not warrant a barrage of insults; unless it was racially motivated. Either way, the dude needs to be terminated. He needs to go work in the fields harvesting potatoes, that way he can cuss at the potatoes while he eats them. He looked like he had eaten his way thru the junk food at the gas station. I told my friends to Avoid This business!!!
-
September 2021 by Jason H.
New guy working today wasn't wearing a mask. I thought maybe he forgot. I noticed two other customers not masked and he said nothing. When i asked him why he wasn't wearing a mask, he said it was his choice cuz he's vaccinated. I told him that doesn't matter, we all have to mask up indoors now. He got irritated and said he has a medical exemption and refused to discuss it further. I asked why he didn't tell the customers they needed to wear a mask and he said he wasn't having that conversation with me and told me to have a good day. I would bet $50 he doesn't have an exemption and if he does, I'd bet another $20 that it's fake. Regardless, he should be enforcing the mask mandate for customers but isn't. This isn't about doing what's easy or convenient. It's about doing the right thing and following the rules. This guy isn't. I hope the owner sees this post, cuz that stuff is not right.
-
August 2021 by Bob B.
This location has very negative reviews to date, but I had a very positive experience there and felt the need to share. I rented a motorcycle while on a trip to California, and embarrassingly enough I could not figure out how to fill up using California's pumps; I spent many minutes trying to troubleshoot on my own. The cashier that was working there this weekend was kind enough to walk out and demonstrate the appropriate procedure to ensure the gas pump was functional when filling up a motorcycle- and sure enough it was successful! He was very courteous, but unfortunately I did not catch his name.
-
January 2021 by Little foxxie
The Shell gas station is getting a one-star review because of how badly the parking lot is not leveled I pulled in with my truck and I don't get a full tank because you can't level the vehicle so maybe they should or should have when they put it in fix that when you need to fill up and have a full tank you need to be able to have a full tank not a three-quarters of a tank and then think it's fullHow close the pumps are to the building makes it extremely frustrating when your vehicle has a bad turning radius because if somebody's parked in front of the building you can't do anything you can't back up if somebody's behind you or you can go drive off the edge of the cliff in the parking lot to leave there's just not a it's not a perfect spot to put a gas station in such a compact lotI've worked at a gas station for over 3 years and having it spread out correctly helps a lotThe pumps are too close together can barely get two full size trucks on one sideThe employees inside are polite kind courteous the store is clean parking lot is clean
-
October 2020 by Richard H.
Don't do business with these guys they will straight up take your Card information and drain your account.Hopefully some higher-ups at Shell see this!
-
December 2018 by Hans guy
Good prices on drinks
-
December 2018 by Steve Labuff
Quality gas and customer service.
-
December 2018 by Teresa Rempe
Nice clean
-
November 2018 by Giselle Massey
Air pressure gauge on the air compressor is DANGEROUSLY OFF.
-
December 2017 by Nikki Maraviglia
Standard shell
-
November 2017 by Daniel Cone
Has basics inside store, decent prices, car wash that works well and decent central location. Easy to see and navigate. Basic gas station nothing special or above and beyond.