Smitty's Auto Center is known as the last honest mechanic. The staff is extremely friendly, knowledgeable, and experienced, treating customers like family with excellent customer service. They are genuine, stand-up people who really want to help, providing a small town community feel. They keep costs down, are cheaper than others, and only fix what is needed, offering fair prices. They give honest advice on what needs immediate repair and what can wait, which is appreciated by financially strained customers. Their integrity is shown through actions like performing free diagnostics, charging only for parts with no labor on simple jobs, and always providing the best repair option, not just the most expensive one. While appointments can sometimes take a while, they will try to accommodate even those without one or from out of town. Customers report first rate service, high trust, and a strong loyalty, stating they will not take their vehicles anywhere else.