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September 2023 by Tina Azevedo
Conveniently located is about it.
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July 2022 by Jim C.
Been meaning to post this ever since visiting this location to switch from Verizon & get two new I-Phones. What a great store...Eduardo was the gentleman who handled the transition, transferring all my contacts, files, & photos seamlessly. This store rocks, clean, fully stocked & knowledgeable staff. I highly recommend this particular location of T-Mobile as the customer traffic is slower here than the stores in SLO & consequently the staff in this store can meet your needs in a relaxed atmosphere. No need to 'take a number & wait'. Ask for Eduardo
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April 2022 by Josh Martin
Worst customer service abs worst service. Claim to have better coverage. Definitely not in this area. Verizon by far superior.
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March 2022 by Alan D.
My phone was not working, a talk feature not activated by me would not let me dial or text. Eduardo and James saved the day fixed and up and running! great job!
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December 2021 by Michelle Ayres
Wonderful customer assistance! The best staff! So polite and helpful. This store is a real asset to T-Mobile. The staff should be commended.Staff assisted me in filing an insurance claim when my phone was utterly destroyed. I was in tears. They fixed everything. Once in awhile, don't we all need someone willing to step in and say "Don't worry. I'll take care of everything for you." ❤
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November 2021 by Debbie T.
Very helpful staff. Made an appointment and in made my purchase. They transferred my information onto my new phone in about 30 minutes.
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July 2021 by sammyeanne Davis
needed help with my phone very helpful A+ customer service and no charge
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August 2020 by Nathan Pilnick
Andrew at the Los osos store is a great help!
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June 2020 by Dawn Fidler
Awesome service..
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May 2020 by Betsy Mccormick
Awesome as always
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June 2019 by Rob W.
I have visited on 2-3 occasions for various reasons - activating a phone, problem with a phone, etc. They have always been helpful, and there has typically been no wait. Glad to have a T-Mobile in our small town.
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June 2019 by Ram Dharma
Excellent Customer Service by Regina and Andrew!
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May 2019 by M F.
100% WITH 5 PLUS STARS FOR THESE 3 MOBILE EXPERTS!!! I have nothing but wonderful things to say about the 3 young smart kids who run this store!!! Not only did they treat me with the utmost respect, but Samuel, Matt, and Nat we're amazing!!! I had the worst and i mean the worst experience of my life for the last 4 days from Metro PC in San Luis on Broad Street!!! The guy there was so rude not helpful and lied to his boss that i was mad because i didn't want to pay my bill!!! What??? On top of that the Metro in Santa Maria set up my account all wrong!! She made passwords that didn't match me!!! I mean, really?? Don't you think i know what street i grew up on??? It was a nightmare!!! Every day this week i was advised by my new TMOBILE EXPERTS on what to do to help me transfer my phone and keep my phone number!!!! I have had it 11 years!!! Well thank you guys!!! Your a great team!!!! Clean store with Magenta pink lights, and a whole selection of new phones!!! Thanks again boys I will definitely refer friends and familia, you have a customer for life!!!!
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September 2018 by Dennis Donahoe
GREAT GUYS! Friendly and knowledgeable. Usually no wait.
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June 2018 by Ruben Carino
To the Guys in the Los Osos T Mobile, Andrew and Joaquin they have Great Customer Service.
