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November 2023 by Kristen Moore
I was in the store not to long ago inquiring about a new phone today with my dad. The rep was busy but greeted the customers in the store and said she would be right with us. The customer that was waiting before us instantly got upset and walked out. We were all confused but continued on waiting till they were available. We got all the questions answered We needed and will be back to do the upgrade. Not sure what the customers problem was but the workers handled it beautifully.
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August 2023 by Sunshine Monroe
Visited the store and got upgrade on my iPhone. Destiny, Kaitlyn, and Nautica was so fun and upbeat. We had a great conversation and I even made a charity donation. Ask for any of those ladies if you visit.
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August 2023 by Nautica Velazco
Thanks to all the ladies that helped me transfer to AT&T! Destiny, Kaitlyn, and Nautica were all very attentive to helping me and made the process very easy. I will be coming back here because it was such a great experience!
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August 2023 by Mark Angie K.
Horrible service !!! Ive never had a good experience at this store. Selection is horrible and they don't even try to find you what your looking for. The lady was cussing at us and the other lady made us wait for over thirty minutes. I will never go back to this locations. I've been with att for over 7 years and never have I been to a worse location.
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July 2023 by Kathleen O'Neill
This morning I visited the ATT store and was very much helped by Destiny whose knowledge solved my technical problem within a few minutes. I’m visiting from Buffalo NY and know just the store to go for help as a retired teacher, not familiar with the ins and outs of technology…thank you Destiny! Kathleen
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July 2023 by Mcloven
Kaitlyn and Destiny were very helpful with my upgrade and went through the process so fast definitely go ask for them!
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July 2023 by MIchael Gable
Thanks for all the amazing help! I have to say out of these stores this is by far one of the best I have been too! Destiny was really sweet and answered all of my questions and Kaitlyn and Daniel were extremely helpful and got me exactly what I needed! Appreciate everything that you guys did for me! Also Joseph the manager is great and very knowledgeable leader! Thank you guys! :)
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June 2023 by Chelsea Vilte
Kaitlyn was amazing! I was having trouble setting up my new phone, but Kaitlyn was able to help me out with her knowledge and patience. Definitely recommend receiving help from her!
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June 2023 by Fernando Ortiz
I recently visited the AT&T store on a weekend to get a new line from the company. Unfortunately, the store was low staffed and the employee was taking over 30 minutes to help another customer. I understand that sometimes things can get busy, but waiting for this amount of time was unacceptable. I was getting tired of waiting and decided to go to T-Mobile for service instead.In my opinion, the AT&T store needs better management in order to provide better service. The low staffing levels and long waiting times are not acceptable for a store on a weekend that is supposed to be providing customer service. I hope that the management takes this feedback into consideration and makes changes to improve the customer experience.
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June 2023 by WCW
New to the area so I came to check out the local At&t. Destiny help me and she was so helpful with all my questions, and I later found out she was new to the company and I was even more impressed. This will definitely be my go to store for all my mobile and accessory needs. To bad we aren't in an area they service for internet.
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May 2023 by Tina Jones
By far the best experience I've had at any store I have been too! Michael and Daniel were amazing and they answered all of my questions and set up everything perfectly! Appreciate all the help guys!!! Thank you!!!
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May 2023 by Jennifer Swanger
I went in today and a team leader associate Michael was so friendly,attentive and amazing customer service skills making us the customer welcome and wanted as a customer. He wanted to ensure we were getting everything we needed taken care of to the best of his ability. He was able to take care of the majority of everything and the last little bit He was unable to do but he told me to call ATT. So when I got home I was able to call and get the rest handled by an attentive, sweet and very helpful person name Debbie. I would recommend Michael and Debbie to anyone. Both people deserve praise, recognition and even raises in my opinion, because it is not everyday you get amazing service the way I was given today by Michael and Debbie.
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May 2023 by Edward Dean
Amazing outstanding service from Michael and Daniel was great the other day too! Have gone to this store many times and he is able to answer my questions every time! They are alwats great and if you ever need help come to this store and ask for Michael or Daniel! Thanks guys!
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May 2023 by Gordon Ripley
Thanks Michael and Kaitlyn for everything! Really enjoy the new phone and love all my accessories! Appreciate the help guys great store!
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May 2023 by Terri Dailey
Thank you Michael and Daniel for the excellent help! I will say this right now 100% recommend them! It was such a great environment and I felt welcome right away and they were able to help me with my switch from Samsung to iPhone no problem! If you ever need anything go to them they are there If you anyone is looking for new tech or needs help!
