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“This is why we use O'reilly auto parts.
I want to thank Doug the manager at the Beaumont location for handling the situation that came up with professionalism and promptness.
There was a communication error on someone else's part, the shocks that I ordered and desperately needed got sent back, needless to say, I was very upset. I had just drove in 200 miles from Nv.
I didn't leave the parking lot as I was trying to figure out something to do. Doug had already found a solution to the problem, came out into the parking lot and we figured it out.
You found a solution to the problem and turned a frown into a smile. Great job Doug thank you for being a great manager and human with compassion”
“Just want to say great customer service! Called around to multiple places to see if anyone had a battery and if they would be able to replace it for me, all said that they would sell the battery but that I would have to take it to a mechanic to have it replaced. after making more phone calls I find out that the Oreilly's in banning would replace it for me. thanks to Janell and Charles I was in and out within 20 minutes.”
“I went to O’Reilly Auto Parts in Yucaipa today and the service was amazing! David helped me and even helped put in my new battery for me. As a non-mechanic female/mom, it helped so much to have someone help me when I was in such a stressful moment and needing to go get my kids from school and also work go to work. I will always come here for anything I need. True customer care and such a gentleman. You have my business forever. Thank you again.”
Battery Stores
Battery Stores
Battery Stores
Battery Stores
“I’m not easy customer I make a
Lot questions and Taylor was helpful and knowledgeable. I will tell my friends about this shop because it local and had good quality.”