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November 2023 by C B.
I used the website and app to order my groceries for pickup. Cassidy was my personal shopper and she did a wonderful job. All I had to do was let them know when I got there via the app and they brought it out to me. I will definitely be using this service again.
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November 2023 by Shireen A.
clean and friendly. deli has delicious chicken and sides. love shopping at all their stores
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June 2023 by Robert B.
Watch the meat you get from the butcher they keep their finger on the scale. Sent my wife in to get some London broil for beef Jerky and they refused to pull a chunk from the back saying it could be cut from what they had in the display case. So she said ok, she said he weighed it then cut it. When he gave it to her she said that's not 5lb he told her yes it is, she didn't want to argue so she just brought it home. When I saw it and picked it up I told her it felt off, so out came the scale I put a plate on it and zeroed it then put the meat on the plate weighing at 4.3, I told her let's just make sure so I got another plate and zeroed the scale again it came out at 4,3lb so I called the store the Manager to me to come over and he would make it right. So I did and he was right there as I walked in. Took me right to the butcher counter and he'd them give me one pound of meat that I was shorted. Boddy wanted to argue that there was no way it was shortened. I told him this isn't the first time I was shortened from here and I would not be buying my meat from them again. He then told me I needed to come in the morning in order to get what I wanted. At 6.99 a pound don't be whipping people off. Made me wonder who else they are screwing. A friend that works there let me know they are continually getting complaints about the evening crew. So make sure you have them weigh it and put there hand away.
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April 2023 by Wayne S.
Always a pleasure shopping this Stater Bros.,market-the place is sparkling clean,staff is always helpful and friendly and the deli foods are always delish!We love the fresh made bakery that always features just made fresh items too!
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March 2023 by Krista J.
Great staff, great products, love the food selection and it feels safe! Best Stater Bros in the area.
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February 2023 by Nikki S.
I actually live in Banning near the stater brothers on Highland Springs and 6th Street. I will not approach that store after having an experience of employees that are not knowledgeable, bathrooms are disgusting and when you want to talk to the manager, all he does is make excuses for the employees that are not knowledgeable. The one in Beaumont on Beaumont and Oak Valley Parkway is so much nicer. The manager is nice. The employees are knowledgeable, go out of their way to provide good service and the bathrooms are clean. The produce department is immaculate.
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December 2022 by Ewa C.
I usually don't write reviews, and I wish it was a positive one...I moved to California recently, I've been to 3 different Stater Bros, in my area, not by choice. They are the closest grocery stores around. They all seem to be the same quality, NOT good! Overpriced! Horrible stale, overpriced bakery products, and everything else is pricey. I purchased some bakery items for Thanksgiving , very familiar with the products purchased cause I used to order the same at Smith's, Ralph's and Von's but for much better price and actually fresh. Signed up for the loyalty card, tried using it at the checkout but it didn't work, so I asked the cashier if I could possibly get the discount anyway since I had the loyalty card number. The answer was , " CAN'T DO IT". any other business that cares about having you as a customer would gladly offer the discount, but NOT THIS PLACE! I work in customer service industry, and this place doesn't offer much of it, nor does it try. I had the same experience in all locations. Very disappointing, cause I heard good this about this store from people in the area but I guess when you have nothing else to compare to, youd' think this is the standard.Update*** I did run into some helpful employees and for that changed to 3 star rating
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August 2022 by Leon S.
Long lines. No one watching. Poor active management. Get with it please.Stater Bros. J
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February 2022 by Annie T.
I know why it's called a 'Gross-er-ee' market. Well, maybe I don't. WTF is the stench when you enter? Mentioned to a friend: 'I went into Stater Bros today' and before I could finish, she said 'I can't go in there, it stinks'. Bought stew meat to make for friends and cooked it long and slow. Meat came out tough and chewy. Lousy quality. Just disgusting. Next time it's the competition which I wager is a bit better.
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December 2021 by Dani G.
The store employees here are always so friendly...if I ever have any questions or need anything, they always try their best to help. I asked about a specific item and the employee did her best to find out about it for me.
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December 2021 by Steve E.
The deli service products are good the service is not. To much ignoring customers when they are waiting. I understand when they are busy with other customers but not when they standing in the background talking and laughing. 5 employees working in the Deli and one waiting on customers. 22 years going to Claremont store 10 years going to Fontana store and one year in Beaumont at the Beaumont store. This store has good checkers and polite but the Deli lacks good service. Customers that complain about the service to an employee and walks away should be referred to as an upset customer not a Mexican that is complaining when discussed between to employees when they leave not in front of other customers. When I stated that I agreed with the customer they just stated that are busy and do the best they can........ Sorry not acceptable.
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May 2021 by Tamara E.
Nice store layout. Love that they have vegan food grouped together in two separate area (refrigerator case and frozen area.) I do wish that there was better signage highlighting these sections but I know that's my own personal preference. Checkout lines can be long at times, but friendly staff help the process move quickly.
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April 2021 by Robert M.
They are very friendly here and helpful. They always ask if I need help loading my car!
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April 2021 by John J.
This for the deli. It seems like everytime I come to get chicken they are always out and they are barely starting to make some more. I don't understand if you see that you are starting to run low hey it would be a great idea to start making some more wouldn't you think. Instead we are wating 30 min for them to make some. People are just leaving they don't want to wait. You're losing money state bros.
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January 2021 by Katy L.
Over the past 6 months i have ordered 2 cakes from the bakery, i order about 2-3 weeks ahead. The cakes always taste good, but the cakes have been colored awfully. Even if you specify that you want a "light blue" it comes out flat and extremely dark. For the cake that i ordered i had picked out a color scheme from a cake that was in the display case, a medium purple fading into a neon-ish blue. I got a black fading to dark purple then fading into a dark blue cake. Color is always disappointing, but overall the cakes are pretty good
