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February 2024 by Charles B.
Long time customer here. Always helpful and fair. Jennifer is great to work with and knowledgeable.
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August 2022 by Crystian E.
I came here for help on my debt been thinking about bankruptcy Jennifer at the office was amazing took her time to explain everything and was with me through out my whole process best choice I made I recommend this place to any one !!
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September 2021 by Ifeyinwa Ugwu
I am proud to recommend Mrs Brenda William for a selfless and reliable investment service, I was constantly looking for a reliable platform to invest and my friend introduced me to her platform and I realized this is the best platform to invest on because she maintains discipline in her investment,relationship and strategies to ensure the complete transparency and credibility of her investors. if you want to be financially successful invest in her platform now, Contact her Via
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September 2021 by John Park
I had terrible credit. Many many deliquent things that had accumulated. I worked with owner for about 15-18 months and paid out several thousands to rectify. Some she could remove, some had to b delt with. She finally stated everything was done so i went to buy a house. Althought it wasnt done and we parted ways with me being angry and frustrated, within a few months after the dust settled my credit was perfect! Nomore negative. I guess i didnt realize the patience needed to see the results FFA had really provided. Its a bumpy road but FFA ultimately did an awesome job for me. My advice..... FFA is the best thing goin for credit repair. B patient, its not an ez job they have.
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July 2021 by Financial First Aid Service
Financial First Aid has great affordable tax services and the office has an on staff attorney, financial adviser, and notary. I have used them now for my business taxes for three years and I am very happy with the level of educated staff.
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May 2021 by Dr 50shades
If you want to get ripped off. This is the place to go . Way over priced. HR block did it for less then half and got me more money back.
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April 2021 by Dave Diggins
Paid $1000 in January to get taxes started, called numerous times could not get ahold of owner, then after almost 4 months tells me she cant do my taxes go to get my $1000 back 3hr drive then tells me she will refund $735 after she did absolutely nothing, this place is a complete rip off, now i have to go to small claims court to get my $1000 back, when i was there i heard another guy in there complaining, coomplete rip off, and waist of time,,,, thanks for absolutely nothing,,,,,
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October 2020 by Cynthia M.
This the only establishment I trust to do my taxes . Great customer service . Always upfront about what you owe or might getting on your return
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May 2020 by Manny C.
Back in August 2019 I had some financial trouble and was being sued by my CC company and had no idea on how to tackle this issue . I had read good reviews on First Financial Aid and decided to give them a shot to help me out. They were very knowledgeable and sincerely wanted to help me. But that's where they're customer service stopped unfortunately after I paid the fees to get my case started. I had a court hearing on March 5th 2020 and had heard nothing from them for 6 MONTHS regarding my case. At this point I would have thought they would have called me with any any sort of updates during this time, but nothing!! I then reached out and emailed them on February 19th to get an update since I hadn't heard anything from them plus the fact that my court hearing was rapidly approaching on the 5th. I felt that if I hadn't called they wouldn't have bothered getting a hold of me before the March 5th deadline and leave me to deal with this with a short amount of time to figure it out after I had paid for their services. On February 19th I emailed them and finally got a email response back on February 28th telling me that they could not get my case settled and to call them for options I had. I called later that day and the young lady that I spoke to basically told me they couldn't settle the case and that was it. They only thing they offered was bankruptcy which I did not want to do but felt they were pushing that instead. She mentioned that I should call and settle with law office myself. Really?? With only a few days to spare! You would have thought they would have called me sooner to notify me of this not 5 days before my case. Luckily I was able to settle with suing law office.If I knew that this is how they would have handled it I would have never came here. I emailed and kindly asked for a refund since they could not settle my lawsuit. I received an email back stating that I am not entitled to a refund but as a good faith courtesy they would refund me a partial amount which I thought was great on their part. The young lady said to come by anytime and pick up my check. I came by to pick up check around May 18th due to the pandemic and they had no knowledge of what I was talking about. Seriously??!! I then showed them the email that they had sent me regarding the refund and basically told me to come back the following week so that they can speak to Jennifer Burnett about that refund since she was the one that sent that email. Guess what?? 2 weeks later and no response back!! No surprise there. Why offer me any kind of refund then not follow thru?! At this point I don't even want the money anymore! They can keep it. Do your self a favor and don't come here. I'll be sure to tell friends and family to stay away.
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March 2020 by Steven Langlois
Great Business Woman
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March 2020 by Angela C.
We have been going to FFA for years now and will not go anywhere else. I trust them wholeheartedly as my tax preparer. They are nothing but professional and are courteous all the time.
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October 2019 by Bree Runnells
Jenn and her team were able to quickly assess my tax situation and correct my past taxes from another preparer to reflect the correct write offs. They were responsive whether it be an email or phone call. Thank you guys for your assistance!
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October 2019 by Mohessi Media
They were amazing and very professional!
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October 2019 by Joel S.
Jennifer and her staff has been providing my wife and I world class service that last few years we have been coming. Jennifer and her staff is super knowledgeable when it comes to taxes and the laws. They will help you get the best bang for your buck! You make an appointment and your basically in and out. If you need your taxes done without any hassle, come to Financial First Aid. We will be back in 2020.
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October 2019 by Eric B.
Another great service and friendly visit. Always a success when I visit FFA. Daisy was very knowledgeable and was able to solve my problems. I'll be back!!!
