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November 2023 by jeff gray
There are many different types of beds great service
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October 2023 by ALLPRO JAMES
The best mattresses in town
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September 2023 by Coco C.
Customer service was horrible.. The representative acted like she was annoyed to help me . The mattress is not comfortable at all. I regret my purchase.
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February 2022 by Rene Stahl
I went into the store to look at mattresses and I was very impressed with the staff. They were very helpful the lady who runs the facility provided all the information I needed for my questions I would highly recommend trying them out I think you'll be very happy with the purchase and with the staff. I thought the prices were very reasonable. So if you're looking for a mattress they have a lot to choose from give him a try
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September 2021 by Carol Mora
Very reliable and customer service.
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September 2021 by Cathy J.
Very fast and friendly service. I was in and out in just a few minutes. Good communication while waiting for delivery. Great prices. Highly recommend them.
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June 2021 by Carlos V.
Paid a lot of money for a firm mattress, less then 12 months downs the line and it's a flimsy piece of s**** I'm Hispanic was trying to keep it local but these people bent me over with a smile and a lie, not real Hispanics, Ortega name is trash.
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November 2020 by Christy '.
Great little store with great service and prices. We had the best night sleep. They are helpful and not pushy.
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July 2020 by Sunshine O.
Best Customer Service!!! Family owned and operated. I have purchased 2 beds from them. They were very friendly and worked with me to help me find the right mattress. The beds were top quality and very fairly priced for how well made they are. I totally recommend this place to everyone!!!
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June 2020 by Arlene R.
I was looking for a bed. Walked into Ortega's showroom store. Fell in love with the bed that I had seen there for a reasonable price! They also had a free delivery which was great! But unfortunately the bed that was delivered to my house looked identical to the one I seen in the showroom but was not the same bed. It was as hard as a rock. It was nothing like the bed that I tried in the showroom. I was a bit confused and thought I was losing my mind a bit because it was not what remember purchasing So I drove out to Beaumont which was about a 45-minute drive just to be sure it wasn't my mistake. I called Ortega the very next day and they were willing to deliver me a new one. I was afraid of doing the trade and still being unhappy with my purchase. So I just decided I was going get my money back. The sad thing about it is that they kept 25% of my money for the return! I can say that people working there we're nice but I don't think it was fair that they kept 25% of my money! For a bed that was not the same in the showroom! Very sad I had to lose my money!
