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November 2023 by Alicia T.
DO NOT TAKE YOUR PUPPY HERE FOR GROOMING! My poor puppy had red eyes for almost two weeks from getting trimmed so close. The cut was so uneven that everyone thought I had done it myself. Vetco is a different story. Vets are friendly and polite to both customers and patients,
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September 2023 by Rosie K.
I love coming to Petco. The staff are friendly and knowledgeable of the products and services. Great prices, and if you have the Petco App, you can save lots of money.The only downfall are the lines backing up. I think Petco needs to have 1 more cashier or make sure the staff responds rapidly to any lines backing up.
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August 2023 by Judi K.
I just left Petco, in Beaumont, Ca. Had a 1:30 appt and waited for someone to help me. Finally a young woman came and I said i had an appt and she said Kelly left for lunch and she should be back soon...how soon ??? Who knows how long she would be gone. This was my third appt with her, and she was average, we had just moved back to Ca. Their business practice stinks. I would not recommend Petco! If I could give zero stars I would.
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June 2023 by Nance Y.
I want to recognize Freddy for helping me in the fish department. He was extremely friendly and informative. He made me feel comfortable and confident in the purchases I made. I bought the fluval aqua clear filter, extra filters accessories, and fish food. I want to express his cheerful attitude and amazing customer service was very memorable. And based on his knowledge of products gave me trust in his opinion. Now for the store alone. It's always difficult to find specific dog and cat food in stock. And some times I don't experience good customer service.
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March 2023 by Alison S.
If you want a great trainer experience for ur doggo and you, sign up with Lexi Alba at the Petco in Beaumont!! She has helped our pup come so far with her ability to regulate and check-in with us, bc she has got a mind of her own!
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December 2022 by Kaitlyn A.
Walked in on 12/12/22 around 9am looking for some Timothy hay for my Guinea pig, own a couple cockatiels myself so I always find myself drawn to look at the birds they have. Walked over to visit the conures when I saw the conure "Atlas" with his foot stuck between the cage bars on the bottom and the glass beside it. My mom ran over to the employee who was currently at the front register "Ralph" to inform him that this bird needed immediate attention and was bleeding and he brushed her off because he was busy attending a customer. Simply displays the Petco employees lack of sympathy and care for their animals because apparently a sale is more important to them than their animals welfare. Just wanted to spread awareness on the lack of care they have for their animals. After possibly like 5 minutes we managed to get another employees attention and they walked in to assist the bird and apologized that no one had realized. Just don't understand how their employees who are paid to attend the welfare of these animals and check on them, happened to not notice that this conure was frantically panicking at the corner of the cage, with blood all over his foot. They then assured he'd be taken to the vet if he survives since birds can't lose much blood, however knowing how Petco tends to deal with their animals, not sure if he ever was or will be.
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December 2022 by Cintha R.
This is the second time my pups grooming appointment has been canceled after waiting weeks for the appointment even got a confirmation email the day before and I get a call that my appointment was canceled due to my dogs groomer being sick. Hey I understand that things happen but they should be able to do something for their customers for the inconvenience they said the next available appointment was not until another 2 weeks the manager at the Beaumont location is a joke and has no customer service training. This location is a joke and they absolutely don't care about their clients. They had nothing to say about my concerns my time was not valued.
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September 2022 by Galilea V.
-0These cats say they are vaccinated--they're not. We adopted a short-haired Siamese kitten on August 20, 2022 she got severely sick. My husband and I had to put her down due to her illness. We spent sleepless nights taking care of her and my husband comforting me during that time. She passed away August 31st on our 4th week anniversary of being married. Please take care of these babies Petco & Paw Mission!!! Shame on you!!!
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July 2022 by Deanna C.
All 5 cats for adoption were in filthy cages, with very little cat litter which was full of urine and diarrhea! Dirty water and diarrhea all over the cage in some! These cats need to be removed immediately and someone should be helps responsible! I'm appalled and heartbroken Beaumont Petco!
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December 2021 by Chinue P.
incompetent would be an understatement for this place along with rude. the groomer went to lunch without completing my dog and then the wannabee manager did not want to adjust the price because they did not do what was promised. I guess I am just supposed to wait until the groomer comes back from lunch. it does not take 3 hours to groom a 14 lb dog unless you do not know what you are doing. it's not just this store they all are bad. unprofessional to even call themselves a groomer. They charge more than the independent groomers in the area and do sloppy work
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December 2021 by Jessica J.
The website and white page listing all say they close at 9. Get there to buy meds for my dog and a handwritten note says open until 6... terrible.
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July 2021 by Jodi J.
Waited in line 15 Minutes, with only three people in front of me. Ridiculous !! Then got to the front to find out that the sign that was hanging there was not going to be honored for sale price. I thought that was a law.!
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June 2021 by Impy L.
The past 3x I've been to petco grooming for my dog Yuuki, they never clip her nails. I've had to do them myself. This time I paid extra for nail buffing for them to skip it this time too, for a service I paid extra for. Only reason I don't go to a new groomer is bc their phone lines are full everytime, idc I'm going on person next time y'all finessing
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May 2021 by Ellen S.
I found Cassie at this Petco through her fantastic Yelp reviews, and I'm so glad I did. I've been to several local groomers for my Cairn mix Sunny, and no one has come close to the time and attention Cassie gave to both me and Sunny. I brought in some pictures and she gave me good guidance, and she even went back to bring out her grooming book to show me examples of what she was describing. I have never had such a great convo with a groomer in my life! She listened and helped guide me in making choices for Sunny's coat. And when I picked Sunny up she looked fantastic! I'm so grateful to Cassie for her knowledge, expertise and kind, caring nature. We'll never go to anyone else. Thank you Cassie!!
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April 2021 by Sarah M.
Cassie was amazing! She was so attentive, caring and friendly with our puppy. She asked questions to make sure she understood my expectations. She did the perfect cut! My puppy looks so handsome now.