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January 2024 by Agusto Pako
The workers are very aggressive and target people they don't want to visit the gym. There's no good management there and they don't have respect for the common person. They advertise nonjudgment zone but this is not true at all.
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January 2024 by Kenneth C.
I highly recommend this Planet Fitness location in Beaumont. The staffs are awesome. The place is clean and at a great convenient location. I give them 5 stars.
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December 2023 by E Love
Manager Stafani is discriminative based on accent. I had a black card certificate with a promo code for 1 year membership. My internet connection was not perfect and when trying to register online I had some technical difficulties. I called the gym to ask if they can help and explained the situation. Manager Stefani said she never heard of any gift certificates or promo codes, questioned where and how I got the certificate, and then the manager Stefani told me that she cannot understand me because I speak muffled. She had me repeat myself multiple times and then again stated she cannot understand me and questioned the mere existence of my certificate once more. At this point I assumed this is because of my accent and asked if she if discriminating agains me and refusing me membership? She got super mad at my question and hang up I feel very violated as I did absolutely nothing wrong, this is unacceptable behavior. Bad business practice - also there is NO corporate number to contact with questions whatsoever. Unprofessional, rude, discriminative. Will never do business with platen fitness only because of the employees, shame on you, Stefani.
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November 2023 by melissa talley
Planet fitness in Beaumont, CA takes my monthly fee out, yearly fee, and also MANY RANDOM charges throughout the months. I have attempted MANY time to get help from the manager Stephanie Capalbo and she hangs up on me and refuses to help. She gave me a bad email for a regional director and said that person would call me. No one has and it was an invalid email. This company has stolen money from me for a year. Not sure what to do other than tell people to be very careful and check your bank account, they could be stealing from you too.
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November 2023 by Melissa T.
This gym has been taking extra charges out of my account off and on for MONTHS. They take the monthly fee(and yearly) but ALSO take other random fees out almost every month. I pulled my statements to find many random, fraudulent charges. I attempted to get help from the Manager Stephanie Capalbo, and she hung up on me and refused to help. She gave me a regional directors "email" and it was a bad email. She also stated this regional would call me and never did. Not sure what to do at all. Just got stolen from. Do not recommend AT ALL. Terrible management.
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November 2023 by Jen C.
When things break here, it takes weeks for the ownership to fix it. This water fountain has been broken for over two weeks. When asking employees about when it will be repaired, it seems pretty clear that it is not a priority for the company( as it is unknown when it will be repaired
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October 2023 by mounir salih
This is one of the cleanest gyms I have ever experienced. Management and staff are very courteous and professional. They pay attention to details which is an essential factor in their recipe for success.
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September 2023 by Carlos Velasquez
I come here all the time, I understand there is no sharing passes but I’m let in regardless most of the staff is aware they aren’t paid enough to care, but today I happened to get the two slop overweight rude morons who happen to take there job to seriously and of all places work at a gym, y’all should get to moving the weights instead of eating them. Made my day and I still get my pump in and I’ll be back to get it, no pass needed hahaha 9/22
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September 2023 by Marlen Gonzalez D.
Just signed up. It seems pretty cool and has different options to workout. It also has some special rooms with massage chairs and more. It was pretty busy at the time I was there.
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August 2023 by David Z.
I have been Planet Fitness Clubs in Alhambra, Orange County and Beaumont. Compared to the others, Beaumont is Ghetto. I have been there several times around 9 pm. I found in the free weight area people throw their bags in the floor, even though the posted rules say not to do that. Water spilled on the floor. Three person using a bench and one giving instruction with four sets of dumbbells strewn on the floor causing a trip hazard. Staff just ignores these issues. At other clubs, this is not ignored.
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July 2023 by Beau I.
My recent visit to Planet Fitness in Beaumont made me reflect on the overall experience, and there are some aspects that could benefit from improvement. The gym itself offers a good selection of equipment and facilities, but I noticed the need for a more welcoming and inclusive atmosphere.During my visit, I encountered a situation at the front desk that caught my attention. The employee's demeanor was not as courteous as one would hope, especially when addressing patrons they know by name. Treating customers with rudeness and intimidation should never be acceptable in any establishment.To ensure a more positive experience for all gym-goers, I suggest implementing training programs to enhance employees' interpersonal skills. Prioritizing courteousness and kindness towards all patrons can create a more pleasant and comfortable environment for everyone pursuing their fitness goals.
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July 2023 by للرجوله عنوان رجوله
Very very small and very crowded with lots of ppl , ppl play on the machines for 20 min didn’t even have knowledge for what they are doin , lots of high school students and lots of groups playing on machines for more than 20 min!!!! And they see u waiting and they just looking on their phones or talking to each other , this place should have a couch trainers to watch out for these ppl !!!! If this place continues like that they are going down , i know lots of members cancel their membership for the same reasons
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July 2023 by Raymie Enriquez
New to the area,went in change my home gym to this location thought everything was good until they said I can't work out there because that's not my home gym. Anyways the job wasn't done right this was 3weeks later that I had been going. Fast forward left my gym bag in the locker Overnight and the locker I was using LOCK was cut and my Belongings was took out. Have signs up or let the customers know ,come on Planet fitness
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July 2023 by Misty Fenn
I pay to go to the gym and use the equipment,while young people are using the equipment that I'm paying for! This doesn't benefit me in any way! And they don't put hand sanitizer out any more.
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July 2023 by Amelia Hayes
Always welcomed with a friendly greeting. Inexpensive way to stay fit. Convenient location. 24 hrs availability. Additional space would be appreciated for mat/floor workouts.
