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February 2024 by Maile Peterson
Not going to lie after reading the other reviews I was scared to come here but I had a great experience. I had an apt and only waited 10 minutes to be called back. The representative who assisted me was really sweet and made me feel comfortable. She did a great job taking my blood samples quick and painless. I was in and out in 10 minutes.
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January 2024 by Denise Ward
Myself and my family have been going to this facility for about 20 years and I’ve never had any complaints. Appointments are on time, it's always clean and the staff are always very nice.
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December 2023 by mounir salih
Very rude and unprofessional staff. They have no customer service skills. They should either be retrained or fired and replaced. I would give them zero stars or minus 10 stars if I could.
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November 2023 by Natalie Thompson
By far the worst place ever! I would not recommend this location to anyone,the women there are so rude, An unprofessional. I waited an hour and thirty minutes to drop off a UA w doctor order printed out ready to go. I also waited for all the patients who had appointments to go 1st. So when there was no appointments in the lobby waiting. I then knocked on the door and waited another 10 minutes as their back there Laughing and chatting away they could have took the walkins that have been waiting for over an hr, there were three of us waiting.when she finally came to the door she stated that they're only taking appointments first which I understand. But again there were no Patient appointments in waiting in the lobby. She was just very rude about it.I recommend going elsewhere cause cause that location is garbage!
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September 2023 by Nicholas Robinson
By far the worst I sat for an hour and a half. Devon told me to get my fax and she would do my blood. I drove home and got my paper and told Devon she told me let me finish with this paitent. Then she calls another person ahead of me saying appointments come first. I did have an appointment. This place is the worst. Rude and pushy nurses.
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July 2023 by Twin's Toy Time
I’m very surprised to see all the bad ratings. Tomorrow will be my 5th time there, and I’ve never had any complaints. I’ve had appointments every time and get in timely, and the place is always pretty clean and very friendly staff :)
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July 2023 by Jasmine Martinez
Worst service ever. They make you wait for no reason even if they have nothing to do they’re just talking how was your weekend? What are they gonna eat for lunch. Zero empathy
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May 2023 by Noah Sprinter
The lady/nurse does not know how to draw blood she was so rough and inserted the needle forcefully. Never had someone draw blood so bad.
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May 2023 by Diana Roderick
I came here with an appt for a 4 hours glucose test. I give this place 4 stars because the lack of customer service at reception, there is NONE. Although they do come out quickly for their appts to call patients. DO NOT expect to be late or outside doing whatever and keep your appt. I saw MANY GROWN adults throwing tantrums because they stepped away or were late and lost their appt time. Those patients should be embarrassed for having such meltdowns. It was appalling. Those poor employees were moving so fast and having to deal with it. However the waiting room was not clean, seats were gross and looked like someone had peed on them and it dried. Please provide the employees with. means to have a moment to clean the facility because they did not have one due to how many patients. Also, no way to talk to anyone here, don't expect to call and get someone on the line. Hence the 4 stars swell. Employees were great! If you are coming here don't be a j*** to them! :)
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March 2023 by JOHN CARRILLO
My phone does not scan bar codes.....Am i still able to come in with an appointment....Don't want to wait 2 hours just to find out that my phone can't scan their bar code.
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December 2022 by Julie Hibbs
I took my 84 year old wheelchair bound mother here today. The only reason I am giving a two rating is because the phlebotomist was nice and professional. The no human contact check-in is terrible. HOWEVER, I am writing this review because there is only one bathroom and the toilet seat is BROKEN and slides around. This is a HUGE safety issue and we (and you) were lucky my mother didn’t fall. Please fix it.
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November 2022 by Alfred Acosta
Communication is poor. Can't confirm appointments.
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October 2022 by Regina Anne
The only positive thing about this location was the phlebotomist. Kind of important I know. However, don’t go here expecting help at the front desk as they do not have a receptionist nor plan to have one ever. They also didn’t have ample saliva vials for me to take home. I have to return today in hopes they got more but again I will have to hopefully catch someone as they come out to call a patient back. Quest, please make this location better.
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September 2022 by Jesse Rivera
Chatterboxes behind desk and no attention to patients waiting in line. Totally disregard for people.Should be fired!!!!!!!
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September 2022 by Matthew Watson
This place is garbage don't bother. Even when you sign in, they will make you wait, giggle and laugh as they try to not work. I'll never come here again
