-
March 2024 by randy handy
Food and drinks are excellent. You gotta try the impossible burger! Service is excellent and the bar is great!!!
-
February 2024 by pacopaco Lopez
The place is sad. The restaurant had 1 waitress working in it. It seems abandoned despite the recent remodeling.
-
January 2024 by Jose Zavala Vilchis
Recent and new to the casino industry and this place hands down has really great employees and some of the regulars their are amazing!
-
January 2024 by Kiid Blurr
The beef street tacos are amazing for the price.
-
January 2024 by Sela Mose
I enjoyed the live band outside during the company's Christmas party. The atmosphere was cool and and security was on point that night.
-
December 2023 by Jonathan Johnson
The steak tastes old and was not cooked correctly... very good variety of beer on tap.. service is suspect!!
-
November 2023 by Manuel R.
It's very unprofessional since most players at the Baccarat Game Tables they all spoke Chinese and they are so RUDE.Floor persons did nothing , only arrived to the tables because of DRAGON (pays 40:1 or PANDA (pay 25:1) to receive tips from players.They did not even provide any bonus points properly.It's a horrible place. STAY AWAY...to SAVE your money since you could never win AT this PLACE.
-
November 2023 by CJ J.
The worse casino ever went to! Took friends from out of town there to check it out. Unfortunately it is not what it says in reality and tv commercial. Very inconvenient to enter and re-enter the casino.
-
October 2023 by Jered W.
I was a regular poker (5-5 or 5-10) player between The Bike and Commerce (3-5 times a week) pre COVID for many years. In the last couple of year since COVID ended, I have been shocked by the significant decline in the service, amenities, and player comfort and experience. It's not improving, but getting worse. Examples include the inclusion of the "side games" on the table that drive confusion and annoyance; the increase in prices for everything combined with the reduction (or non-existence) in service from food and beverage staff; the movement of the poker area to a less comfortable environment from where it was; unfavorable or non-existent comps, etc. I visited this past week for the first time in months, and there were no 5-10 games going in the evening and only two 5-5 games. There was a complete lack of energy or excitement in the room and I left after only two hours. The decisions you've made are driving players underground (I.e. home games) or to other rooms, but that may be what you want from a business perspective. It was a great place to play!
-
October 2023 by Artos Aramyan
Sucks, Manager can’t do nothing. Change the management! 0-10
-
October 2023 by Jon M.
SERVICE & CHECKINCheckin was slow as molasses (so much paperwork) ontop of the long wait for a room to become available. When early checkin IS available it will cost you $50 (a bit excessive). Valet parking cost $10/night. There are also resort fees: $10/night. Tap payment wasn't available.Front desk is very lively, helpful, & also multilingual.Not pet friendly.LOBBY, ELEVATOR, CORRIDORSThe lobby is large but still felt congested due to some of the design decisions, orientation, & seating. Elevators were slower than expected but are sufficiently spacious, with multiple functional lifts. The corridors were ornate & have a very pleasing color pattern. ROOM (guest room & suite)We tried the double queen guest room & a suite.We found both configurations to be comfortably spacious, with a high degree of cleanliness & ample storage for our extended stay. The design of the rooms is generally just really impressive with a lot to appreciate: high-ceilings, a myriad of seating options, great natural+overhead lighting, floor-to-ceiling windows, clear views across the city, blackout curtains ergonomic workspaces, & plush hotel stock.Nothing I can think to complain about... BEDThe mattresses are more soft than firm, which I don't usually enjoy but the bedding was too good to protest. Soft, cozy, clean, & better than most brands with self-described "premium" bedding.One thing I didn't love was the choice of metal/aluminum base; just too noisy & atypical.BATHLavish & indulgent bathroom designs in guest rooms & suites, with some of the most impressive shower installations I've experienced in my last ~70 stays: high quality fixtures, tile, & accents all throughout.No pre-stocked shower sets but there's a plethora of Whish toiletries provided for your convenience. The bath robes are also with the hassle of requesting.Yet It's not without a few flaws: towels are on the smaller side, the water pressure is a bit weak, & the OSFA slippers did not fit me (size 11)TV & ENTERTAINMENT42" LG HD flatscreen on swivel base (guest room) or rotating entertainment center (suite).The entertainment setup in the suite was more fashionable than functional; not as accommodating as the guest room counterpart. Most of the built-in services didn't work & other integrations wouldn't connect. I wish they did less with the set top box because the apps are a hassle.WI-FI & CELL RECEPTIONComplimentary WiFi is unencrypted but performs very well! Solid for work & streaming. Verizon cell service was adequate & reliable in the building/area.--Nerd Stats--56-81 Mbps download 36-46 Mbps upload0% packet loss9 ms latency3 ms jitter--Performance--Video streaming - goodOnline gaming - averageVideo chatting - good FOOD & DRINKStarbucks is no longer on-property, which is disappointing but thankfully it's a DoorDash friendly location. Rooms are equipped with the status quo mini coffee bar & a medium mini fridge.There's a restaurant onsite but it's not particularly accommodating for multiple food allergies so we didn't partake in room service this time. If you're craving junk food, there's also a mini market in the lobby.NOISEThe sound proofing is solid. It doesn't completely dampen the city noise found in downtown LA (police, ambulance, etc) but it does a good enough job.LOCATIONLots of convenience stores & restaurants within walking distance.There's varying amounts of un-homed that roam in the vicinity but there's a consistent security presence nearby. VERDICTDespite the spa still being (indefinitely) closed, I enjoyed this property WAY more than I expected & extended my stay a number of times. It's a feature rich hotel with plenty of indulgences & I highly recommend it for your next staycation. 4.5/5 Room walkthrough videos:Guest Room: youtube.com/shorts/kfTIj…Suite: youtu.be/4yrpo3Of0uA?fea…
-
September 2023 by Cam Chi
Good place to come spend some leisure time gambling for entertainment. No more smoking section, which is a huge improvement under new management. Employees are friendly.
-
September 2023 by Maurice McPeace
The food is great and but the service was excellent! I enjoyed every moment
-
September 2023 by Ray Lopez
Great service and just a great vibe, with plenty of drink choices and great food.
-
September 2023 by Christopher Sloat
Great dining and service throughout entire lobby .
