Chase Bank provides good and helpful service, with knowledgeable and courteous staff who take their time to answer questions. It is advisable to come in the morning when it is less crowded for faster service, as it gets busy later. Making an appointment is always best to ensure help from a representative. The place is nice, basic, and simple to walk into, with ATM machines available for easy use. The overall experience is great, with staff who go out of their way to be helpful.
I had an appointment to open an account today with Gilberto Carrillo and he was so knowledgeable and helpful, I had to download the chase app but my phone was about to die on me and he went out of his way to get a charger for me and he also helped my mom add her card to her mobile wallet, greatly appreciated all his help.
January 2024
I had a fantastic experience, Ceci helped me and she was great, very efficient, above all, kind.
August 2023
Good service whenever I come, the staff treats me very well when I come it is in the morning because from 11:00 a.m. a lot of people start coming. It is always advisable to come in the morning because it is alone and the services are just as fast .