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December 2023 by Manuel de Jesús Corrales
I’m giving 4 stars due the fact that all the hallways are in bad conditions and dirty. It gives you the impression that haven’t been cleaned in a very long time. Rooms were okay and so was breakfast.
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December 2023 by Gothie Gal
This place is literally walking distance, across the street from the Bicycle Casino in Bell Gardens. The Casino has its own Hotel which charges 2-3x per room, per night more than this Hotel. That being said, THIS Hotel, is very good, clean and very comfortable.This place is quite good! The rooms are Spartan, but comfortable. Beds are firm, but so comfortable. TV is basic cable, WiFi is difficult. Pool was under construction, but in Winter, who cares?A Phenomenal Breakfast. Includes Scrambled Eggs, Waffles, Yogurt, Sausage, Toast, English Muffins, Danish, Muffins, Hard Boiled Eggs, Juices, Coffee, Fruit, and more, every morning from 6am to 9am.Staff is friendly, kind and multilingual. Housekeeping is friendly and helpful, Front Desk is super kind, helpful, knowledgeable and capable. Grounds are clean (I even saw Housekeeping sweep the parking lot!), hallways are clear and Room appeared to be spotless.The Hotel is located 13mi away from USC Keck Hospital, 15mi to the Aquarium of the Pacific, and 9.8mi to Downtown LA. Centrally located, the Hotel is .3mi from the 710 fwy (the Long Beach Fwy). Literally walking distance from the Bicycle Casino in Bell Gardens because the Hotel is right across the street from it.One great thing about this Hotel is that it is Handicapped Accessible. There are ramps and Accessible Showers and Bathrooms. The Heated Pool has a lift that can put those with very limited mobility into and out of the Pool. This is not something I see at many Hotels and it makes this one stand out for me.Food & drinks: The Bicycle Casino has a good restaurant in it called The Phoenix Cafe. The entrees are not pricey but are on the higher side, just remember they give you about 3-4 portions of your order so, I suggest getting to go items early. Also AI Robots help deliver your order.
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November 2023 by Joselyn Teos
I recently stayed in this hotel and it was terrible, place is under construction and they keep working overnight so there's a lot of noise , some rooms a remodel. But it looks disgusting .
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November 2023 by Mike G.
Hotel price is good but the hotel is in bad shape. The internal hallways carpet needs to be ripped out, the room are clean but just a bed and two typical desk chairs. Room feels very empty. Folks have been living at this hotel...long term. Pool is a dump..
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October 2023 by Jesse R
For the location and surrounding establishments its functional. Way too noisy on the weekends with the venue right next door blasting music all night long. Property wise the cleanliness seems non-existent to abysmal, hallways feel abandoned with plastic covering carpet, and parking becomes impossible even with a "parking pass". The rooms have a few redeeming features.. bathroom & bedroom look recently refurbished, otherwise the rest of the stuff looks old & falling apart. I moved rooms once because my window wouldn't even lock, the second time a drywall screw was holding the window closed and by the third we figured out it was the best they could provide as it at least latched closed..
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September 2023 by Joon Kim
This PLace is really cLose to Highway !! But of aLL, their Breakfast is Amazing !!!! Fresh Fruits • Yogurt • Scrambled Eggs • Sausage • Waffle Machine • Hot Coffee... ^____*
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July 2023 by Jaleesa Washington
Where do I start a complete nightmare this place needs to be condemned bulldozed to the ground…. First the man with makeup at the front desk takes forever never looks at you you ask questions he doesn’t respond we were given room 103 the first room OMG all I can is disgusting the smell was horrible like the carpet had been wet for days and it finally dried it made your feet feel gross my husband suffers from weak lungs literally the smell gave him a flare up had to call the ambulance at 3am for him I asked to be moved they gave me this excuse of we have no rooms finally after I told her she need to send me to another motel she gave me another room which was half decent but overall the company should be ashamed renting this place out. There was no manager to speak with and wasn’t going to be in for days I was told. The beds had brown spots all over there was candy nerds all over the floor gum in the corner of the room the fridge sounded like a ticking timer all night dead flies in the bathroom the furniture looked like it was at a mechanic shop black stuff all over them just stay away completely!!!!!
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July 2023 by Francisco V.
I have been to choice hotel member for many years and not once did I have a problem until last weekend when I stayed here. I had reserved 2 rooms both were the king bedroom suite with a sofa-bed in the living room. I stayed a room that looked like it had been robbed. I didn't say anything right away as it was after 2am and I was tired from long drive. I told the front desk clerk that I was extremely disappointed and would like to talk to a manager about getting compensated, it was only right since I paid $200 for a two room suite with only a bed in the room, It has been a week and guess what? Yup, I have not heard from any manager!
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June 2023 by Ashlin “AshBenz07” Benitez
This place is the definition of awful, if you like to stay in a nice clean environment don’t even step foot. Guy with makeup receptionist was very rude, I didn’t even stay 5 minutes I left right away, I got to the office and the guy with makeup said my refund was processed. I wanted to make sure the refund was processed “3-5 business day” I called the office the next day and a different receptionist said there was nothing on file of a refund, that’s theft!!! Don’t take your kids here at all! Sadly, I didn’t book this location myself and had no idea this was a bad area but wow. Greentree @ Alhambra was a great stay!
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May 2023 by Mario A.
what can I say felt like it was a dangerous place was put in the last room at the end of the building , when I came out of the bathroom the maid was unlocking the door, and coming in, she was surprised I was there. The place looks filthy, I ask how I could contact the desk to change rooms she said use the phone, I tried but the phone had no cord, I was able to change rooms as it smelled bad, but stayed only 3 hours or so I left because I felt unsafe I lost my money but my safety is more important. I find using a online discounted 3thd party gets you a crappy room I ask the person behind the desk about this and he said I should pay the extra cost. note seemed like he had a chip on his shoulder.
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May 2023 by Salvador Arguello
The hallways and stairs carpet is very dirty, the whole place is outdated, my pillow covers smelled like sweat, the bathroom tile had a broken piece a tile and the whole thing had mold every where.I guess that's what you get when you go for the cheapest hotel. I would stick up with a better name hotel Branch so you don't have this bad experience.Rooms: The beds are good size and not old looking .
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April 2023 by Dan L.
Very disgusting place to stayHotel Lobby is STAGED to fool you once you make your way to your cave of a room you will be horrified, honestly. View postings on yelp any good review,s you see have to be very old. This dump need s major renovations A.S.A.P BUILDING SHOULD BE CONDEMNED!!!
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March 2023 by Göçebe Kimse
We informed the hotel that we want to check in early and they said it's free. After arriving, they demanded a fee of 30 dollars because it was early. This is literally theft. If you were going to demand an early check-in fee, why are you giving wrong information on the phone? The breakfast is already very bad. employees are all unhappy and negative. I will not stay with the cut again. İt doesn't deserve this money.
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February 2023 by Eduardo H.
I was there with my family feb 3,2023. The pictures they have online do not compare to reality. This place is horribly infested with rodents. The lobby is nice and clean but once you enter to the building where the rooms are it's a different story. Looks like a motel, it's super old, the smell is so bad, carpets are super old worn out and so dirty. When we entered the room the cigarette smell was very strong, the rooms don't have ventilation . Beds are so uncomfortable to sleep. My son woke up in the middle of the night to a cockroach crawling on his cheek. Cockroaches were on the TV as well. This place is so bad I do not recommend it at all. I would not give a star at all but have to in order to post my comment. I took a video but for some reason can't upload.
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October 2022 by Lucy R.
When I booked my room the pictures looked really nice, but what a surprise when we walked in, carpets were filthy my room smelled horrible the restroom had mold and now I have my daughter with really bad cough, we had to leave the room and go buy candles clearly management needs to look at this issue and act ......
