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October 2023 by francisco pedraza
The wait for a teller is ridiculous. Only 2 tellers working.
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October 2023 by JESSE GORDILLO
50 people in line and only 2 tellers actively assisting clients. No wonder B of A is going out of business. No customer service on their list of priorities. People just need to stop depending on these type of banks and go with Credit Unions. That's my next step. I'm done with this circus.
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September 2023 by Mike A.
No one knows anything and they're definitely not interested in helping you figure things out. Would try somewhere else if you're starting a business.
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July 2023 by Sanyo F.
long waiting time 20 poeple in line only 2 clerk add some kore poeple her plllz i will
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July 2023 by Nilo Rodriguez
Two drive thru atms, and one of them was not working. It would be helpful to post a sigh perhaps to warn people before they pull in. It’s a bit difficult to come back around.
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April 2023 by sage kãge
Dont waste your time here, youll spend an hour waiting in line. Horrible service, go to another bank better.
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March 2023 by And B.
Horrible customer service slow 3 teller only one is moving stay away if possible 2 people in front of me and I have been waiting 40min now writing review so if you have another choice go there instead when it was my turn took 20min just to Chash a check ridiculous hope they bring it to there attention
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March 2023 by D F.
This place honestly sucks! Everytike I come in, the systems are down!!! Why don't you guys put a sign outside or close it!! This place is a f****** mess!
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December 2022 by Scott K.
Karoll and her team including Leo and Israel always go above and beyond in helping me with my transactions. A clean branch with easy parking make this a financial institution to be proud of for your personal and banking business needs.
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September 2022 by Lisa Correia
I don't see why they're so many negative reviews, everyone I've worked with at the bank has been super professional, accommodating, and friendly. It would be great to have a couple more tellers when needed, but overall they're very thorough and helpful.
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September 2022 by Sandra Suarez
I been with Bank of America several years, and I was very happy with their services. But this year has been the biggest disappointment standing in line for very long time. Only two tellers all the time, no consideration for the elderly standing for a very prolonged time. Some Bankers have no professionalism maybe because I have tattoos, I went to College for your information even if I didn't have education we all deserve respect and expect for them to be professional. I would not recommend Bank of America at the moment not with the service. I'm sorry but I'd like to be very honest. No need for feedback thank you, I see responses to what people comment but no change at all. I'm very concerned for the elderly I seen them standing for long, is ridiculous.
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September 2022 by Robles Jiel
Bank of America has been disappointing this very year, Staff just no good manners at times. They seem confused when doing their job. Let me do say this the other Tellers who were already working there, do know what their doing. The new ones, Don't even greet you, how sad lack of education, and professional, wondering how this people got the job. Is not the best at the moment, speaking for da Bank of America in Bell.Managers just walking around instead of really putting in action and get to work so they could avoid the long lines smh
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August 2022 by Frist Lsat
It’s ridiculous, long line and only 2 windows, what a waste of time. Other staff were just talking and standing not trying to open another window… don’t really care for customer service !!!
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July 2022 by Lupe V.
44 minutes in line and counting. Only one teller on a Friday afternoon. Five people in new accounts just standing around counting flies. Yes i had more than an hour to scope things out. Horrible service, poor management. BOfA needs to step things up.
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July 2022 by Alonso Zepeda
It is always better to make an appointment; use the ATM for your transactions. There's not many tellers inside.
