These reviews highlight positive experiences at Chase Bank, especially with staff members like Joel H. and Gilbert. Customers appreciate the attentive, kind, and accommodating service provided by Joel, who explained everything clearly and helped open a credit line during a simple SSN update. The front door staff is also noted as friendly. Gilbert received high praise for assisting with opening a bank account, demonstrating expertise and excellent mentorship, making the wait worthwhile. Overall, the bank is viewed as a helpful and welcoming place, with customers feeling satisfied with the service. One customer suggested adding a coin machine similar to Coin Star to improve convenience. The reviews reflect a generally positive impression of Chase Bank’s staff and service, emphasizing attentiveness, clarity, and friendliness.
I just had to update my ssn , but it ended up with a credit line opened if you come to this place ask for Joel H. He’s the most attentive , kind, and accommodating person , explaining everything from a to z . Front door staff was nice . Thanks Joel!!!
July 2022
I have no problem with this bank, the only thing I would like them to put in and I see what is needed is a machine for coins like Coin Star... so as not to go somewhere else to change those coins...
January 2022
The employees r very helpful to me there wonderful they have a good customer service so I'm happy with their service good luck.
