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July 2023 by A. Efkan K.
Workers are super rude, "Nelson F" definitely you better learn how you speak with costumers. Horrible customer service
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July 2023 by Lluvia P.
Maria the cashier was so hostile when I asked if she can scan a reward I had like girl chilll out how hard is it to scan a barcode
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June 2023 by Yadiel Vanzzini
Pharmacy closed their pick up line 10 minutes before their actual closing time.Sign says working hours are till 10pm.Got there before, just to pick up medicine for my sick sister and they told me they were closed already.Ridiculous.
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May 2023 by Kathie P.
Asian manager on 5/30/2023 at 11:15am very rude, no patience at all. I just informed him I will be doing 2 transactions and asked me why can't I just do 1. I am not sure if he was just having a bad day, but very rude. As soon as I told him if I had an rewards and if my coupon went through and said oh you are one of those. Couponers always demanding. I said look I don't know what you are talking about but I do have the $10 care pass I was wondering if I have it and he ignored me and applied it and that was it. Please be patient and don't be little your customers if they are trying to save.
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February 2023 by Lawren B.
Unbelievable came in for a Passport photo! And it wasn't busy. No line came in around 1:30. I spoke to Kenneth Han the manager if I can get a passport photo. He quickly said the wait was 30min-1hr wait. I said ok.But then I just saw him standing around not doing anything and didn't want to attend me! Why is he there? What a unprofessional person! How is he a store manager?Waste of time!
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January 2023 by A A
Best cvs around very helpful staff and lots of selection. They even have holy water here
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December 2022 by David C.
This one star is for the Pharmacy too bad there are not 0 Stars. I literally almost got attacked in the pharmacy, I am nearsighted and need to raise my phone up to read the text. A tech Magali looked at me and walked over to Ronald who proceeded to walk out and say it was against the law to photograph and I was breaking HIPPA Law, then he said he was going to call the police, and then Maria another tech started yelling at me and said it was against the law and I needed to erase whatever I had on my phone and she needed to get my phone, I said no and that now I was going to record, I raised my phone to record her and she came out from the back of the counter towards me to try to take my phone away, and she stopped after people told her she was out of control, I then told her I was going to call the police, she wanted me to give her my name and I said not til the cops get here and she said "don't worry I will get it when you pick up your Medicines"They even called all the staff from the front, and they were actually helpful as I explained I was not filming, etc. they said it will be best to call the RX manager in the morning, I am now transferring my whole prescription as now I do not feel safe picking up my RX from this location, the RX staff there has always been rude and lazy, the line was super long and these 3 Techs, RONALD, MAGALI, and Maria were chatting away, they have no Idea of how to deescalate the situation, specially Maria demanding I give her my phone so she can make sure I have not taken photos, and they were going to call the police on me. etc. THIS HAS BEEN THE WORST MOST Embarrassing visit to this location ever! A customer behind me came up to me and said he took a photo of the techs, he emailed to me, I am attaching below
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December 2022 by Laura L.
Came in for my Dogs prescription and the pharmacist is just terrible! She has not customer service skills! Freaken lags it just to put info in the computer like they are writing in an essay! Dang they take an eternity just to check you in and then for her to still respond to that she can't read the #'s of MG my dogs prescription saids! Omg I'm sooooo over this lame place!! This place is always the worse wait ever!!!This should be NO Star!!!
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November 2022 by Andrea M.
If I could give 0 stars to this place I would. A worker named Walter asked me for my ID to purchase MEDICINE for cough. Nobody was trying to buy alcohol. Is unacceptable. If it wasn't for my boyfriend I couldn't have been able to buy my medicine at this place. Terrible customer service. Let's think about people who don't have an ID or don't carry one at all times. Everyone deserves to have access to medicine.
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October 2022 by Maria Durazo
There polite and always try to help and answer your questions
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September 2022 by ALBERT RODRIGUEZ
Especially because the store is open24 hour's everyday.
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August 2022 by Joanne B.
I stopped using this Atlantic Avenue CVS location about 5 years ago because they were so incompetent. Phone calls were never answered and the store lines were always long and slow. This was my experience. I changed to a less conveniently located pharmacy with old fashioned service. Fast forward to 15 minutes ago. I needed to call CVS to find out about GoodRX program. I did not understand how it worked nor did I ever think I would need to use it. My doctor gave me the coupon to use so I would not have to spend $95 for one pill. For the pharmacies who accept GoodRX there is a price range of $39- $52 for this pill. I called this CVS and waited through all their wasteful filler chat on their recorder only to wait longer for the pharmacy to answer. The woman who answered my phone call was so rude, dismissive and insulting. She would not answer my question. I could see her body language by the way she was speaking to me. I called Publix and they were happy to answer my question. Publix is less expensive than my pharmacy by $10. I saved $55 on this prescription.
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July 2022 by Peter Moran
They can need to clean the front of the store.
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July 2022 by Fortino H.
I think the pharmacy staff might need some training, I witness them get mad at a customer because of the employees fault. The customer left with his stuff but no instructions for the medication. I hope he is okay w/ no instructions. By the way to me it was like if they discriminated but I can't be the judge completely. The location needs better staff in the pharmacy.
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March 2022 by Yesenia F.
They are very rude here and they didn't want to accept our coupons when they were valid th manager was very rude abt it