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February 2024 by frank corona
Brought my vehicle in to have a rear bumper repaired and windshield. Valerie was very helpful and very thorough on the process of the repairs and timeframe. She took the time to explain the process for the repairs which I greatly appreciated. You can tell customer service is their top priority.Highly recommend this shop.
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February 2024 by Benny T
My sister and I had a disappointing experience with this auto shop. We brought in car parts for paint work, but the finished parts had overspray, bubbles, dimples, scratches, and chips. Despite addressing some issues, the overall quality was subpar. Frustration peaked when the repainted wing, initially in perfect condition, didn’t meet standards. The owner, Israel, claimed perfection wasn’t possible, despite accepting the job and charging extra without agreement. Transparency and professional judgment were lacking. Further inspection revealed poorly handled paint on the spoiler’s carbon piece, but the owner denied any mistake, refused to address concerns, and declined compensation. We don’t recommend this shop due to high prices, poor job quality, and a lack of care in handling parts.
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February 2024 by Jose
Rear bumper was hit by a utility truck so needed some work done, didn’t know who to go to. All my friends referred me here because of they claim the service and the work is great, so decided to give it a shot.They are not claims, it’s the truth! No regrets, Israel and the staff were great from the beginning till the end. Communication was on point, everything was clear, no run arounds, answered all my questions, kept me in the loop of the job itself, and were just all around amazing. Business is ran perfectly, perfect customer service, amazing work, great workers. You really feel like family.Granted that I know a lot about cars since I am an enthusiast, but I really admired their communication on the work that was being done. Since the bumper is plastic and they have to paint patch, of course it’s going to be somewhat different since it’s new paint. I knew that, but their ability to be informational to the customer shows. So just know you’ll be in good hands through the entire process.I was also surprised to see some custom work being done on the side. Noticed they were painting JDM parts for cars and I asked the manager (Israel) about them, and yeah they also have a tire/wheel custom shop across the street where customers purchase new aftermarket parts and bring for paint/clear coat, which I thought was cool as it is difficult to find a trust worthy shop who offers all these services. 10/10
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January 2024 by Mindy D.
Absolutely loved my experience with EZ Auto Collision! Valerie, Israel & everyone else provided a wonderful & positive experience considering how stressful it can be dealing with car issues. I was kept informed every step of the way as they worked on my car. The quality of the work was outstanding! I love the way my car turned out. I would definitely come back again.
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January 2024 by Benny T.
My sister and I came in for paint work for a few parts for her car including side skirts, fender, rear diffuser and spoiler. Upon receiving the parts once they were done, every single piece was riddled with imperfections like overspray drip, bubbles in the paint, dimples, scratches/chips, etc. They were willing to buff out the overspray, but we could not accept the work they did on the wing as we had given them a perfect condition, clean slate to work with. They agreed to repaint it, but a week later when we picked it up, it still had imperfections. We spoke to the owner, Israel, and he told us we can't expect perfection and that the material of the parts aren't easy to work with. This was shocking after initially accepting the job initially and even charging us extra for sealant that we did not agree to be put on. The owner should've told us that the painter was not comfortable working with this material prior to accepting the job, or just not accept it to begin with, so giving us these excuses after services were rendered were misleading and a lack of professional judgement on their part. They could've easily told us they couldn't do the work we wanted and we could've gone elsewhere but they were money hungry. Once we got home and unbolted the center carbon piece to the spoiler, we also found that they clearly didn't wait for the paint to dry before putting it back together because the paint was bunched up, and they even over tightened it so much that it cracked the hole where the carbon mounts, ruining its structural integrity. We called and let them know and they said to come in with the part and speak with the owner again. When we did so, instead of working with us, all he did was deny that they made the mistake and ignored our concerns, even after he saw the part in person. He refused to fix it or compensate us for the damaged part or any imperfections that are clearly visible. Personally, I would not recommend going here as the prices are too high for a poor job and lack of care in handling your parts.
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November 2023 by rosie gonzalez
This is my go to stop for any auto repairs. EZ always makes sure to take care of me, very friendly and professional atmosphere.He’s helped me in the past, and today I just picked up my car from a minor accident. My car looks as good as new. Thanks EZ.
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September 2023 by lizet ahumadaramirez
Always great customer service. Everyone is very reliable and friendly. I definitely recommend this shop.Services: Tires
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January 2023 by Daniel Amezcua
Quick and easy turn around! Appreciate all the people at EZ collisions for their service and hospitality. Great work. Great communication. 100% recommend anyone to get there work done here. All around 10/10.
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December 2022 by Ernesto Ruiz
Overall paint was decent,had some problems though,they left over spray,screws in engine bay and they broke my side markers both sides and didn't tell me they came off on the drive home and they kept increasing price every time I talked to them
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November 2022 by Fabiola Cortes
Israel was courteous and got my door fixed in no time!
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November 2022 by Lauren V
I highly highly recommend that you get your car repaired here! I have a 2018 Honda Civic Hatch. My car got into a little accident and my door was dented and driver's side door handle fell off. I came here because a lot of my friends in the car community suggested it and I'm glad I chose this shop. They did such an amazing job at repairing my door and blending the paint, my car looks like new again!I wish I came here for my past 2 accidents. The shop that I went to before was horrible and they took forever to repair my car.But here at Ez Auto, they fixed my car within a week!Super friendly and fast service. Love the staff, they were very welcoming and I trust them 100% with my car. Shout out to Israel, he took very good care of me!10/10 highly recommend coming here!
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July 2022 by Henry Parada
They can bring your vehicle back to new! Amazing service and will find ever resource to get the parts they need to fix your car.Services: Body & Trim
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April 2022 by Sarah H.
2 words: Thanks Jose! I took my car here to purchase a carbon fiber hood and she looks beautiful, I receive so many compliments from others. The hood was in perfect condition Car page on IG : ino_fk7
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March 2022 by Elena P.
Awesome and friendly service. Took my truck in to fix my bumper and found out I had a nail on my tired he went out of his way to fix it.. my truck looks like nothing happened to it.
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March 2022 by Janet O-T.
Good and friendly staff. Kept me up to date on vehicle status. Owner takes pride in his service and making sure customers are happy. Used them twice and have personally referred several people.
