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November 2023 by Mary G
My dog needs to be seen for a possible infection. We are established clients. Told, since it's been about 2 years since she was seen, she does not qualify for "emergency visit". Told she can't be seen for almost 3 weeks!! We buy flea meds for her & our other dog regularly there. Spent over $1,700 on our other dog there, about a year ago. Plus receptionist was extremely snotty about not bringing her in for annual visits. She's been healthy & has had no issues, until now. Now when she needs help, to find out our vet's office doesn't care...
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August 2023 by christina johnson
Everyone has always been great with our pets( and we have many) and have always treated us with respect. Would never go anywhere else. They are always compassionate. Jen and Kayla are both awesome. Thank you for all the great services
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July 2023 by Abbygail Butler
A wonderful place and they have always treated my dog like their own. They're always super friendly whenever I go in there to get my dog's medicine. She is a diabetic and so I have to go in at least once a month to get medicine. Super friendly and quick, but not to the point that makes you feel rushed. The vet was super sweet with my senior dog and was very patient with her. We don't go very often to be seen as my dog is pretty healthy other than her diabetes and being a senior. I have recommended this place to multiple different people and always enjoy going here. Definitely feel welcome and have that personable experience that you're looking for. As everyone knows pets are part of the family and this is a place that I feel like will take care of her well.
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June 2023 by Zoie Griffin
Above and Beyond has been my best friend's vet for 7 years and still going. They've been there through emergencies and well-doggie check ups. I highly recommend them.
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May 2023 by Toni White
Took my little girl Mazie 6 year old mixed small breed dog into have a dental done she woke up but 10 minutes later had a heart attack and died I never even received a card from the doctors at above and beyond and this was the only vet I took mazie to in the 3 years I had her my heart is so broken over losing my little girl
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March 2023 by Robyne Hartman
Wonderful, caring staff. We've been with Dr. Jen for more than 25 years for all our animals. And her staff is great.
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February 2023 by Thomas Stovall
My little dog Blossom was in dire straits. The folks as Above and Beyond got her right in. They treated her like she was one of their own. She is on the mend thanks to these wonderful people. One other thing is Blossoms dad is feeling much better and relieved now. Thanks to all.
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February 2023 by Ashley K
The staff here is wonderful! They're all caring and friendly, they love your pets as much as you do. My dog had a pretty complicated spay done, and they made me feel at ease and kept me in the loop the whole time. I couldn't sing their praise enough!
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January 2023 by Dee Madden
I'm writing this after almost a year because I couldn't talk about the experience without crying. One of our babies vomited around 6pm on a week day. I monitored him until about 9pm when I called the emergency #, but was told to call in the morning for an appointment. A couple hours later I called again because he was getting worse, whining & moaning. I was told again to call for an appointment in the morning. I called a total of 3 times, finally at 5am she agreed to see him, after I fell apart on the phone. We rushed to the office to find out that he had a tumor blocking his digestive & urinary track. We had to immediately put him down. The entire process was devastating to my husband and I, in that he was gone so suddenly. The most devastating part was that he didn't need to suffer for as long as he did if she had just gotten out of bed and done her job. To make matters worse we were rushed out of the office afterwards with no feeling of empathy. This experience has been so traumatizing that we're not sure we can handle having any more pets to possible have to go through this again. We're aware that emergency services are slim in Redding, but don't offer them if you're not willing to provide it. We were more than willing to pay the emergency fees to help our baby. We will never go back there and can not recommend them to anyone.
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January 2023 by Rachael Lemler
Above and Beyond, it's more than just a name, it's a practice. Dr. Jan and her team went WAY above and beyond for me and my fur baby, Bubbles. Bubbles had an accident that left her mostly paralyzed in 3/4 of her legs on New Years. I took her to a walk-in clinic that took x-rays, said they were "normal," and told me to crate and sedate Bubbles for a month. They suggested I get referred to a neurologist in UC Davis, which just wasn't feasible for me. I decided I needed a second opinion, and I'm so thankful I did! Based on a referral from a friend who also took their dog in to Dr. Jan for acupuncture and had great success, I desperately called their office in the hopes that they would see Bubbles. Dr. Jan heard my literal cry for help and got Bubbles in right away for her first acupuncture session. I knew right away that I was in the right place to get the help Bubbles needed. Dr. Jan said the x-rays were not normal. She spotted the problem and started treating Bubbles. After the first visit, my little girl was showing HUGE signs of improvement. After the second session, Bubbles was walking with some assistance, and by the 3rd session, she was walking and playing again! I feel like I have witnessed a miracle and will be forever grateful for what Dr. Jan did for us. She gave us hope when we really needed it and gave Bubbles her ability to walk again. I'm still in awe at Bubbles' progress. Just 7 days ago, she was paralyzed, and today, she is a happy walking doggie once again. They truly went ABOVE AND BEYOND, and I can't say enough good things about Dr. Jan and her staff. So I will end it with a heartfelt thank you!! You are the best!
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December 2022 by Cindy Starkey
Excellent customer service and treats your fur-babies like they are their own. Every employee was extremely friendly and accommodating to our needs.
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August 2022 by Stetson Wheat
I had an appointment at 8 AM and they called at 8:05 to let me know that I missed my appointment I had made weeks in advance, they would still be charging me, and they had no more openings for weeks to come. Every time I have come in in the past, I have waited minimum of a half hour, usually over an hour. They were unwilling for me to bring them in a little late. I live 7 minutes away. Extremely poor business practices from both a professional and ethical standpoint. I am a long-time customer and I bring them dozens of litters a year. I spoke with Ashley.
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August 2022 by t r
We just got home from Above and Beyond with our beautiful joy Indie..Dr. Jen and her staff truly understand the animal human connection. Our Indie unfortunately was ravaged by cancer, very aggressive. Dr Jen and her staff helped us understand it was time to make the ultimate decision, thru an examination and prior examination findings we said good bye to our little girl of joy. Dr.Jen and her staff did everything possible to help Indie. They did everything to enable us to make a loving decision as hard as it was. No more suffering and discomfort from cancer. As much as we wanted to hang on to Indie it was the right decision. Thank You Dr. Jen you will be remembered as the most professional, compassionate mediator between human and pet. Thank you! We love you and Indie knew you were awesome.Tim and Lisa
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July 2022 by B Lowery (Bria Lynn)
The best Vet in the State of Jefferson.Truly caring staff .TYVM for helping us with our family member Snowflake. And continued care for our other cats, and Maverick has been a great addition to our home ?
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July 2022 by X-Tina C
I have been to maybe half the vets in the Redding area and this is the best place for my dog. Amazing vets, amazing staff, reasonable prices. It's been such a relief to find a vet that I feel safe taking my dog too. And he's kinda annoying and they are amazing with him.
