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November 2023 by Blanca O.
This dealer is not good I wanted to buy a car here couple months ago, unfortunately I didn't have the full down payment at that moment, so they said I can leave a deposit and not matter what I won't lose my deposit even if decided to not buy it. I had a inconvenience with my family and need to leave the country when I came back I couldn't buy the car. I went to the dealer and asked for my deposit but they didn't give me my full deposit they took $200 dlls from my money. Honestly I don't recommend this business, they can't keep they word so was a good not be their Custimer. I never come back at this dealer again.
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November 2023 by Carlos G.
Mal servicio me quitaron un depósito de 400 dólares, primero me dijeron que dejara el depósito y de 800 dólares después que cuando completará los 1600 me darían el carro y cuando lleve la otra parte me dijeron que mi crédito era malo y solo me regresaron la mitad, no los recomiendo tengan cuidado con este tipo de gente
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October 2023 by Sandra Gutierrez
Stay Away!!! Please do your research, and buy from an established dealership. No mom or pop dealers. All the trade in rejects go to the mom and pop dealers, and the big brand dealers keep everything that passes their inspections and will often offer you a warranty on the vehicle too. After they screwed me over with a Prius with a high interest rate, I decided to go to a Toyota Dealership and turns out the vehicle has been an accident. They screw people over
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October 2023 by Cindy Bandy
Unfortunately, what started as a decent experience turned a different corner as our interactions continued in the process after paperwork was signed. The due bill for agreed upon work was a process, and ultimately the entire scope of work was not completed after an entire day of leaving the car for a headlight and reflectors to be replaced. Reflectors were not replaced and sent home for us to finish. Then, we never received our license plates. After months of waiting and a thoughtful warning from an officer, we call to follow up and are told we owe a balance and that the contractual paperwork states the license and registration fees are only estimates. We’ve bought over 10 vehicles as adults and NEVER had this happen. I asked for a manager to call so we can work this out. Really, at this point since they admitted they never sent us the text message notification that plates were in and we have been driving at the risk of a ticket - it’s reasonable for 605 Auto to eat the loss of less than $100 and mail us the plates. No call from a manager - so when I called to follow up and told the same thing I ask for the manager to call again, and told they’ll see what they can do to get the manager to call me. Not acceptable and who knows if we will get a call or our plates. No accountability equals poor customer service. The young people working there don’t seem to understand the big picture. So, over less than $100 they receive a poor review because they don’t empathize, act like the customer concerns matter, or even have the courtesy to follow up and have the management contact us. Maybe if you live close by it’s worth the risk, but you should know this before commuting to this auto dealership and definitely be aware there’s a risk they will come back afterwards and try to collect more funds. The dmv fees are not rocket science, so I can only assume they didn’t file paperwork on time or correctly which resulted in additional fees that they expect customer to be liable to pay.
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October 2023 by Jerad Pulver
605 team was great! Price was more than I wanted but we were able to come to an agreement for both parties. Staff was very nice.
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September 2023 by Maria-Victoria Paredes
We just had SUCH AN INCREDIBLE EXPERIENCE WITH ANTHONY! We walked in here after a bad experience with another dealer and we are leaving so happy. Anthony’s service is spectacular, he is honest, never misrepresents information—a fantastic experience overall. Not sure we would have purchased today had it not been for the trust we felt with Anthony.
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September 2023 by Roberto L.
Horrible service. Do not do business with this dealership. Money hungry dealership that will try and squeeze as much money from you as possible. They will charge an additional $2000 "bank fee" that they claim comes from the bank for financing the loan...oh and be ready to have to pay additional DMV fees too, when you try and pick up your license plates. The day right after we took the car home, we experienced battery problems...but wait there's more! They will also increase the price of the vehicle to top it all of!I highly do not recommend. You all have been warned.If this establishments management has anything to say about this review, please do. Before you ask, we regretfully purchased a 2015 Subaru Outback...
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September 2023 by Ignacio Israel M.
Stay away!! Dishonest dealer, we went to try to get a Honda civic but then we liked a blue Camry they have there, salesperson said the car was 20k and it was also advertised in their own website at that price once in the finance office they jack up the price to 23k boom just like that and they also add a 495 anti theft deterrent ? What ? When I call them out on that the finance guy could not specify what was that. If they want 23k then advertise as such don't jack up the price just like that you been warned
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September 2023 by Sofia De La Cruz
Im so grateful for you guys helping us the way you did thank you to the manager who works really good with helping you and Anthony Lopez who explained everything to the T. I recommend that you get your start car here. They have a nice selection as well updated cars. Also the facility is clean and even have good ole fos ball for you as you wait. Thank you 605 you guys made our life so much easier.?❤️
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September 2023 by Mara W.
I had a wonderful experience with 605 Auto! I found the exact car I wanted on their website and was able to go in the next day without an appointment and was helped right away. Everyone was so polite and friendly and helpful, the process was so easy. Eddie was helping me the whole time and answered the hundreds of questions I had, and him and his team helped explained all the financing options and actively worked to get me the best deal. Eddie and everyone I met were kind and so super helpful, it really made the whole car buying process so much less stressful. My sister wants a new car and is definitely going to go here too, I would recommend them to everyone!!
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August 2023 by Angel P.
Anthony es uno de Los mejores si no es que el mejor del dealer y Los manager muy buenos vendedores y te ayudan en todo no me arrepiento de haber comprado mi Chevy volt 2018 gracias a Anthony y 605 dealer se los recomiendo engas y pregunten por Anthony lope
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August 2023 by Joshua Gomez
Very helpful and friendly environment. All the staff is willing to answer all questions without feeling any pressure. Special thanks to Jose Lopez for helping me out in getting my first car.
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July 2023 by Itsyoboy
I love this dealership! They are the best! Thank you for everything much love ?? I had bad credit due to being an irresponsible teenager. I saved up some cash $4k and got my 2003 50th anniversary Corvette. They were upfront with me and told me the day before they could get me accepted for a loan if I showed up the next day. I was scrolling on Offerup I wanted a car but been denied before. So when I saw this car I was so excited. I didn’t believe them but I showed up ready to buy the car at the dealership in the afternoon. The salesman was surprised as much as I and told me “I got you approved” I look over the vehicle and it needed new brakes, tires, and some engine fixing. They fixed the headlight on a test drive. I was fine with the condition of the car and told me it’s sold as is.(Recommend bringing someone who knows about cars since it’s sold as is) I fixed it and now it’s my baby. There was a bit of miscommunication with me and the manager about him fixing a part of the car but I shrugged it off. I never saw him after that one conversation anyways. I’m mechanical inclined so I didn’t bother with insisting. I was a bit unfriendly after that but it was for personal life reasons nothing on their side that effected my mood. It’s about to be paid off in December (had it for a year) and will soon get another car here, maybe a daily or another exotic car I’ll be ?? This dealership gets new cars all the time all types, it’s exciting to see their stock every now and then. Sorry took so long to post review I been very busy with work.
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June 2023 by Matthew Faupusa
Purchased a car here last month. It was fine until I drove off the lot. Not even a full day later and the check engine light comes up. I call the dealer and they tell me they will schedule a service with their Auto shop and will get back to me. A week goes by and no response from the dealer. I cant afford to have no car since I use it to commute to work (30mins away) so I find a shop and they fix it for me. And when i tell 605 i could not wait any longer so I fixed it myself they told me they would not be able to help compensate me ($700 to fix) for my troubles. And now its been over a month and have yet receive and updates for my registration or plates that they should be giving me. Do not recommend this place. Only gave it 2 stars bc Anthony who helped us initially was nice, but other than that this is a 1 star dealer and does not care for all their customers.
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June 2023 by Cameron LeClair
Eddie was very friendly and helpful, showing me exactly what I was looking for. This dealership had much less added fees than others, and customer service was great.
